We stayed at The River Inn over Memorial Weekend and chose the hotel primarily for its excellent location in Foggy Bottom on a quiet street of row houses,walking distance to the Kennedy Center and Waterfront, Metro, Georgetown and Mall. I also needed to sleep 4 people (couple, and 2 singles) without breaking the bank for 2 rooms in a standard hotel. I booked directly with the hotel which was less expensive than the internet sites. The hotel's website is a bit confusing but useful to see options and rooms. The reservation staff were helpful although I had to call again to get my reservation confirmation e-mailed. I chose the 2 room suite,Washington DC package which included parking, 2 continental breakfasts daily, 2 vouchers for the trolley tour, and 2 metro passes. I don't usually choose packages but the parking and breakfasts made this an attractive package (compare with AAA rate and then add on what you would have to pay for parking and breakfast) By booking with the hotel I also asked for a really nice room which I got: large corner suite, 2 very comfortable doubles in bedroom, separate living room with sofabed, TV, coffee table, large desk, good lighting , many lamps, round table and kitchen. As mentioned in other reviews kitchen has 2 burners and no dishwasher and enough crockery /tableware and pans for 4,microwave, toaster, coffee grinder and beans/sugar/sweetener. We found everything clean and in working order except for the safe and the hairdryer in the bathroom. The maid came in and cleaned daily. We were given extra plentiful towel sets, plush white, not frayed. I borrowed 2 extra bowls from the small restaurant downstairs, as we self catered 2 main meals.
I liked the layout with a small vanity area outside the bathroom. The towelling robe and 2 warm throws were nice touches, as was the shoe shiner and large deep drawers in dresser in bedroom. Internet connection, wireless and cable,was free and available.
The front desk staff were helpful but rather busy and did not seem to know anything about the package I had booked . I had to ask for the breakfast coupons and was given extra. We were told that the coupons were for a continental breakfast but were able to get full breakfast,however on Memorial day there was only a skeleton staff in the restaurant and minimal continental breakfast available. When I asked for the trolley passes and Metro passes on Sunday they were still not available and I was told the trolley was not running on Sunday. At that point, I explained that as the passes were not available and I only had that day to use them, I would like to convert back to the cheaper rate and cancel the package. The manager was apologetic and took $170 dollars off the total bill which was an excellent deal considering we did not pay for breakfast or for parking for 2 days. I think they were understaffed for the vacation weekend but were trying to do their best.
In summary, I liked the location, price and suite arrangement and despite a few hassles would definitely stay there again.
Be very clear about what you are booking and getting.
Most of all enjoy DC.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites