The room was okay but getting shabby. The upholstery was starting to fray . I thought everything looked clean but decided it must not be great when I saw a mouse. After a good bit of delay and poor service, I did get moved to a different room. I just spoke with someone else who stayed at the Latham and they won't go back because there was a mouse in their room also. For the price, which I know is reasonable for DC, I still should be guaranteed a mouse proof environment. I also thought the staff was a bit cavalier about the mouse being there. Must happen a lot! One service person told me he couldn't find the mouse so it must have gone back in the wall so everything was okay. What?

I stayed at the Latham for 2 nights at the end of September.

The location in Georgetown was good, and central. And the room itself was of a reasonable size.

That is where the positive comments end.

I found the staff indifferent at best, like they just really didn't enjoy their job. They often communicated with you without looking at you while on the phone or staring at the cash register. My request for a wake-up call was ignored on both mornings (despite a reminder after the first morning went by without one). When I informed them about missing the wake-up call, they were not particularly concerned.

All that I could have put up with, if not for the airconditioning system. It was v loud and hummed at intervals throughout the night, which disrupted my sleep. Attempts at trying to find a way to silence it failed (and also led me to discover that they didn't clean behind the airconditioning system).

I would stay elsewhere in future.

My significant other was in DC for work, and we spent one night at the Latham.

The lobby is quiet and elegant, which makes a good first impression. However, this was quickly negated by the fact that our tiny room was in the windowless basement (which is creepily decorated like a stage set of a Georgetown street)

The room itself was clean, and decently furnished (although nothing at all like the nice photos that the Latham posts on their website). However, windowless-ness is extremely depressing. If you're a very light sleeper who would appreciate the tomb-like silence of the Latham basement, then this is the hotel for you.

They also charge for in-room wireless internet, which seems like par for DC, although I feel that a truly superior hotel would not do so.

Despite enjoying Georgetown, walking the canal path and walking to the Mall, we would never stay here again.

I stayed here for 4 nights in October 2007 as part of a corporate function. We did not have a choice of hotels - this was it. Before arriving, I read all of the scary reviews on Trip Advisor and set my expectations to "LOW" accordingly.

WOW. These reviews are all spot on. Roaches, loud air conditioners, poor maintenance, and a general "we're not on top of it" attitude ("express" check out took the clerk 5 minutes). Even wearing my "Trip Advisor" t-shirt, the staff could care less. Not so smart. The air conditioning (and heating) system is located about 6 inches from the thermostat. This means that the unit clunks on and off (think of dropping a brick on concrete from a height of 10 feet) literally every 5 minutes. Many of us in the group had trouble sleeping until I found out that by taking the shower cap from the "luxury amenities" in the bathroom (read as one soap that you had to move from the tiny tiny sink to the tiny tiny shower) and putting it over the thermostat, and opening the grate on the air conditioner, I could get it to run for longer periods of time. You're sort of on your own at this hotel after you check in so you need to learn these types of things.

After spending 15 minutes trying to get one of the two treadmills in the tiny gym (size of a guest room) to work, I called the manager and was told they were both broken and he didn't know when they'd be repaired/replaced. I asked about nearby gyms and he was similarly unhelpful, and quite rushed to get off the phone.

At the attached restaurant, La Madeleine, it became sort of a sick game each morning to see who would find the roach in their food first. The ice machine was a guaranteed roach producer. The Vietnamese restaurant across the street was very good.

I could go on, you get the idea, and besides, many of the other reviews mention many of the same things. There's a definite trend, which I'll recap:

Pro's:
* Close to lots of shopping, $20 cab to DCA airport
* Quiet, set back from street (but a/c is noisy)
* Recently refurbished rooms, nice sheets but pillows are like huge foam rocks, not down/feather.
* Good price relative to location, but there's a reason these rooms are only $200 a night!

Con's:
* Indifferent service
* Poor maintenance (stopped up sink drain, broken fitness equipment, a/c issues, etc.)
* Very small rooms with microscopic bathrooms
* Far from the closest metro (subway) stop
* No one to help with luggage, taxi's, etc. Once you check in, you're on your own.
* Roaches

With this and other reviews you've been warned. Suggest you choose another place.