Still mid stay and having some issues. We have a 2 room unit for my parents, us and our child. I may be spoiled, by previous stays at Fairfield/ Wyndham Resorts, but compared to the other resorts, this is a big disappointment. The unit was smaller then we were use to an only had one bathroom for the 5 of us. There were ants in the main bed room, a TV in the living room that whined terribly when powered on, and a leaky A/C unit. There is actually rust stains on the wall where the A/C unit leaks water, down to the carpet (which is not completely fitted to the room so there is a half inch gap between the carpet and wall). Because of the moisture there is mold or something growing in the corner of the room. There is no vent in the bathroom so again, there is an awful moisture problem there too, especially by what barely passes for a window above the shower. I didn't inspect it closely, but it looked black and slimy from the floor. Storage is non existant for food and the like, and the ice machines were constantly out of ice. Oh, and the 2 bar stools were about a foot too short for the breakfast bar.
WiFi is advertised to be charged $5 an hour,or $10 a day or $30 a week, which is outragaous since this is provided free of charge at so many lesser places. This turned out to be untrue though and was available free. Not before I suffered for half a day with dial-up checking my work e-mails.
The grounds are nice, and the grills provided are top noch. The pool was clean and staff friendly. The club house is clean, and the kids club house even better then the main club house. If the rooms were renovated, I think this would be a 4 to 5 star review, but all the little things add up for the quality that we have come to expect.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Theme / Amusement park, Other