I stayed there for a conference.
This is a very big hotel, so the room standard varies as the rooms get renovated one by one.
My room was large (two queen size beds), the bedroom/salon much newer than the run-down bathroom and toilet.
The aircon worked and could bring the temperature down to 21 centigrade when kept on full blast on a warm day.
The rooms are all situated in different buildings.
The further you get away from the main building the better it gets.
If your room is not in the shade, i.e. facing south, you are in for a warm stay.

The large pool area is very popular. It is filled, and at times crowded by mostly French tourists and Moroccans, either expatriates or locals trying to pretend to be French or expatriates.
The small bistro by the main pool is OK for a lunch meal.

You can only buy water or soft drinks at the one bar or at one of the restaurants. Other than that, there is only room service.
There are no vending machines in the hotel, nor in the conference centre connected to the hotel!
Annoying, given that this country is warm to very hot most days of the summer period.
Americans can forget about ice machines.

The price for a litre water bottle is about 30 MAD, 4 to 5 times the street price. Nonetheless, those that can pay their room price can also afford this.
A 25 cl beer costs 40-50 MAD, which is too much (i.e. 10 GBP for a pint).

Whatever you read on these pages - the hotel staff does not interfere with your shopping bags and water you might have in them.

The man-headed staff at the reception is relative unhelpful and smiles are not seen. They are mostly busy with each other.
If you speak French or not is not important - if you are not French proper they will treat you accordingly.
However, they will assist you finding 'a good restaurant' recommending those on their personal kick-back list.
They will promptly bad-mouth any restaurant you ask about, which is not on that list.
It is a comical when arriving at your very special and genuine restaurant filled with conference delegates staying at the same hotel...

This hotel is in this respect no different from the service you get in the country as a whole, unless you deal with the owners of a business, who understands who pays her/his salary.
Then you can have excellent service.

The restaurants at the hotel - the 'Italian' is the best - are OK.
The Moroccan wine is drinkable and affordable, the French are too expensive. Food is OK and prices twice to thrice the street prices. Still, this is affordable. The option is to take a cab - can be very testing - to a cheaper but not much better place. Alcohol is normally only served at the large hotel restaurants.

There is an ATM in the lobby that works sporadically.
In general, beware of Muslim holidays, and there are many of those. The hotel ATM is closed on any such holiday and of course on their 'Sunday' which is Saturdays.

Beware. You should always carry cash. Credit card systems often 'do not work', in some cases that is actually true, for technical reasons and/or public holidays.
AMEX and DC tend to not to work at all, whatever stickers are posted and promises given.

The grounds of the hotel look great. The pool is very nice although there is a bit of an effort to secrure a towel to use at the pool which is not made clear to you at check-in. It is not very centrally located but a 20 minute walk will put you most places of interest.

The rooms are older but kept very clean. Our AC unit did not work well and we heard that from some other people as well. The front desk staff do not speak English well which made for some difficulties. The fitness center has a few machines but was not kept air conditioned which was a problem in the June heat.

The pool bar was very very expensive and the internet charges were very high. WiFi is avaliable but I think when you are paying so much for these rooms, you should expect the internet service to be cheaper or maybe even free in the lobby. This hotel is expensive, even by US standards.

I stayed at the Mansour Eddahbi Marrakech for 7 nights from the 14/03/2007 –21/03/2007, I used the star rating as a guide to the quality of the hotel, however this is a misleading indicator. The hotel is no way exclusive. The service is poor, and the staff speak very little English. I left my room for a few hours after arrival and on my return I found money missing from my hotel room, this was reported to the staff who failed to call the police nor did they make any investigations. two days later my friend joined me at this hotel, his jacket and duty free cigarettes went missing, again we reported this to reception and they did nothing but inform internal security. I did not feel like a guest at this hotel, none of my Moroccan friends were allowed passed the reception. Overall I would say this hotel is poorly staffed and managed, they are better deals elsewhere.

I met a friend in Marrakech for 3 nights and stayed at the Mansour Eddahbi. We had both seen the middling reviews of the place, but the trip was planned with little advanced notice and this was one of the few places with vacancies, so we gave it a try.

Unfortunately, the weak reviews were all true. The place is run down to the point of *almost* being dilapidated. The room's decor was very tired, and there were basic amenities missing (fan in the bathroom, iron and ironing board come to mind). We had a safe in our room which was locked -- since Moroccio is bereft with pickpockets, I reallty wanted to use it to store valuables, so I called when we first arrived to have it re-set. When we were leaving on the 3rd day, it still had not been re-set (called a few other times to 'remind' them).

The service was not good -- bartenders acted like you were inconveniencing them when you wanted a drink. The only positive I can think of is that the grounds are kept up nicely...too bad they didn't pay similar attention to detail on everyrthing else!