Have stayed here for business the past 3 yrs and will not think twice about coming back. Amazing rooms, wonderful service from the front desk all the way to housekeeping. Unless a really good deal is found from one of the "top 5 luxury hotels' would not consider anywhere else to stay in Bangkok.

Keep up the great work.!!

A good standard of hotel - room had 6ft bed, settee, eating area and kitchen and large plasma tv. Bathroom was a good size and well equiped.
There was a lovely breakfast room, small pool and small outside area.
The entrance of the hotel had a sitting area and a quiet bar - no entertainment or late bar here but an excellant area to start a short holiday.
Pavements outside the hotel werent the best you are basically on a side street but its only a short 5 minute stroll to the skytrain but taxis are cheap. There are masses of eating houses, shops, stalls etc right outside the hotel and a few travel companies to book tours.
Traffic is mad in Bangkok but the culture is wonderful

Great hotel and great rates although a little pricey for Thailand... Paid for a suite and were upgraded upon arrival, collected from airport in the hotels limo (aka beat up old Merc) but were taken to the hotel in air conditioned comfort. Rooms were great and hotel staff friendly, welcoming and knowledgable.... Stayed there early September 2006 so missed the flooding fun and the military coup but to be honest is this really the hotels fault? Nana BTS tube is only 5 mins walk away but it's pretty difficult to get to the 'main' sight seeing attractions. Nice little touches like free fruit in the room, bath robes, towels and slippers. Breakfast was great with a wide variety of well prepared dishes.

Would have been 4 stars had the location been better... Oh the hot tub in the suite was pretty cool after a long flight too! Would also recomend especially if you're not apposed to walking or taking tuk tuk or taxis!

Totally agree with Maria 888. She got lucky the hotel organised to pick her up eventually. My husband, myself & my 13 year old daughter walked through the flooded streets knee-high in filthy, smelly water after the hotel staff just said "sorry but we can't help you". On Tuesday 10th October 2006, we left MBK shopping centre in a taxi at around 4.30pm. It was pouring down with rain. The water level on the streets started rising & traffic was going nowhere. After approx. half an hour in the taxi, water got through & we were ankle deep in water - in the car! After 2 hours in the taxi , the driver dropped us off at The Ambassador hotel 1km up the road as it couldn't go any further. When i rang the hotel to say that we are stranded & what can we do to get back to the hotel, the reply was 'sorry but we cannot help as tuk tuk is out of action'. After pleading some more, I was told to take a taxi but when I asked them to order a taxi to pick us up, they refused. We panicked that the water level will rise further so we started walking - the most scariest & disgusting thing as you couldn't see the pavements & the smell of sewer was overwhelming. It took us approx. 30mins to reach the hotel & the staff were laughing when we walked in all dripping wet in the lobby. I requested for free laundry of our clothes but that was denied 'cos "laundry is not done at the hotel". This hotel obviously knows the problems of flooding in their street (soi 11, soi 13) & I'm surprised that they don't have any contingency plans to help stranded guests. A boat in addition to the tuk tuk service is required! They should also advise guests of the flooding possibility when it rains & what they should do in such cases. The hotel was totally unhelpful & unsympathetic. Yes the rooms are nice & big but the bathroom is dirty & after what we went through I will not stay there again & i will not recommend this hotel especially during the rainy season. It only takes half an hour of rain apparently for the streets to fill up- we learnt that much too late.
The tuk-tuk service takes you up to Nana BTS station but it's never there when you get back with lots of shopping.
We booked & paid for a triple room but only got one king-size bed, sometimes 2 towels & sometimes 1 towel.