We spent 10 days of bliss at this hotel and found the Tripadvisor reviews really helpful - so here's ours:
Nai Harn is less built-up than other locations, so it is totally relaxing. Anytime you want more action, Kata is just a 15 min taxi ride away.
This is a grand hotel that lived up to the website photos (the best ones were on Expedia). All of the rooms cascade down the mountainside, with each terrace stepped back the higher up you go.
Rooms: We were in an Ocean Junior Suite near the top (700's) and had a fantastic view of the bay and beach. The room is spacious with four areas - bathroom, big bedroom, lounge and TV, private terrace. Good air-con which made it a haven to return to from the heat.
The rooms are not standard 'modern but bland' hotel room. They are a mixture of modern and Thai Traditional (timber and tiles). This gives a feel of 'old world' elegance. For example, there are large regal timber sliding doors which seal off the bedroom from the TV room and make it dark so the sunrise won't wake you. When they're open, you can see the view from the bed.
Little things that may matter to others:
The bathroom doesn't have a normal bath, instead the shower recess is a big step-down tiled area that doubles as a bath - unusual but I suppose it works.
Instead of having an in-house Movie service, they had a selection of DVDs that were available (at no charge!) for use in the room's DVD player. But they are not recent releases like usual movie services, just a mix of older and newer.
I couldn't play my iPod through the audio system, and although the DVD player had mp3 playback, I couldn't get quality sound out of it. But they did have some CDs in the room (only one was to our tastes).
The lift is old, but we think that a replacement is planned.
Overall Service:
The terrace lounge (cocktails etc) and breakfast restaurant enjoy the same magnificent view. Nice pool area. Good little gym. Lovely Health Spa. And the buffet breakfast was great. All the service was professional, attentative and friendly (hi Omar) and you will feel like James Bond staying here (hello Dallas). We would definitely stay again. In fact, we met a few people who frequently returned because it had everything they needed.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers
I do not recommend this hotel for:
People with disabilities, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Spa