This hotel is quite old and worn and is located in the middle of a busy commercial area, so if you like to be able to walk outside your hotel and find restaurants, shopping etc this hotel is not for you. It is possible to catch a taxi to any HCMC destination from the hotel - if you are prepared for the occasional taxi rip off (speeding meters).

We found the standard of cleanliness lacking - there were used shampoo bottles in the bathroom, long black hairs on the carpet and the clothes washing machine was full of wet clothes when we checked in.

We ordered and paid for a daily newspaper to the room however generally had to ask for it to be delivered each day.

The breakfasts are quite basic and the menu does not vary. There were several instances of attempted overcharging in the restaurant. The hotel claims that the restaurant is an independant business. Breakfast vouchers are delivered under your door each morning and as they are delivered to the hotel from elsewhere in HCMC this is not always early.

The hotel supermarket is very expensive - there is a supermarket over the road that is much more reasonable.

We were 3 and needed 2 separate rooms so we chose to stay in this huge serviced residency in mid SEPTEMBER 2007. Although the location was not so great, far away from everything, with nothing within walking distance.
Booked directly through their website for a 2 bedroom all inclusive at 125 USD, a current Singapore airlines krisflyer promotion avaible online, which was roughly 10 USD off the non promotional rate. Alternatively, if you are not krisflyer cardholder, just subscribe to be a guest online and you’re immediately entitled for a similar rebate.
For this price, we had a very high standard of service with access to all sport equipment (tennis, swimming pool and health club) and the apartment was very well appointed like, say, a 4 star in a hotel. Which we should surely have paid well over 200 USD if we wanted to have 2 similar rooms.
One of the 2 rooms was ensuite with a bathtub while the other room had access to another small bathroom with shower only from the living room.
Large living room, large dining room and a complete kitchen.

A special note about the noise : if we were first time visitors to Vietnam, we would have complained about the street noise. Thin window glasses didn’t stop heavy music from the all-male bars lining right in front of the residency that played until midnight. This could drive some travellers crazy. But we’re frequent travellers to Vietnam and unless you hide yourself in a luxury Hilton or beyond, there is no way you can deal without it, anywhere in this country. It looks like noise is NO problem to Vietnam, it simply IS Vietnam.

Included breakfast was served by the swimming pool and we had a great choice of 3 large menus; a western, an asian and a Vietnamese.
Front desk staffs as well as any staff hanging around are polite and helpful. There was a small supermarket selling basic needs, and curiously a VERY large choice of wine. Surely to cater the expats living year-round here. The front desk also changed money at official rate. We mostly used dollars and remember : bring in the nice bills, as the locals are reluctant to accept old ones.

All in all, a very good place to stay, although a bit away from everything. Not cheap at first sight, but good deal if you need more than one room. Very good options for families

Had a whole host of problems here, so I wouldn't recommend it at all.

We had booked and had confirmed a 3 bedroom apartment only to turn up and be told we don't have 3 rooms but hey we squashed another bed for you into the 2nd bedroom.
We didn't book a 3 room for the fun of it, we needed it. After indicating we were particularly annoyed and not being notified in advance, we got a range of excuses each one different...."we had tried to call you", ok which number, "your mobile" no missed calls there, "oh the room we were going to give you had some last minute maintenance issues", and another great excuse "a family from the american embassy have left but didn't pack their clothes and bags yet".

We had no choice to accept the two bedroom room travelling with kids as we had already been in their lobby trying to sort out a solution for 45 minutes, and did not want to drag children around a hectic city looking for alternatives.

The host of issues didn't end, our fridge broke down and we came home to warm milk and smelly food. I asked for restaurant recommendations at the front desk and the guy seriously had no idea what to suggest. In the end he pulled a map and said try these streets - we did, no luck on a restaurant other than a coffee hangout.

All that aside, there were some really well meaning staff working there at the restaurant and maintenance guys trying to fix the fridge.

They sent some fruit to our apartment after all the issues. Lovely thought, but after opening the dragonfruit and seeing a worm inside (which was totally not their fault!) we decided just not to focus on where were were staying anymore at the risk of ruining the trip.

The property is clean, but really tired. There are much better options available now in HCMC so please explore them!

Hi. This hotel is an oasis for families. Supremely clean and friendly with excellent facilities. Ever helpful front desk staff, including Van who spoke fluent English and booked us some authenitic local Vietnamese restaurants. Swimming pool a welcome relief after a mornings shopping or sightseeing, frequently both.
We stayed 5 nights, our family 2 adults and 3 girls aged from 6 to 12 years old.
Highly recommended, looking forward to heading back to Vietnam and the Somerset!