It was my first time and will hopefully be my last time at a Hilton. It strikes me how a nice hotel can be so poorly managed.
I am fairly disappointed as to the low standard that Hilton accepts from its franchisees.

The Hotel itself is big, but nothing special. Besides the pool and the golf course there are hardly any amenities. There is the “Dreamland Spa” but it is, while open, still under construction and highly overpriced. Even to visit the small gym costs about US$ 14,-.
The pool is nice but not great, the golf course, which is not managed by the hotel, seems to be quite ok.
The customers seem to be senior tourist group who got a check flight and hotel package.

The reception staff must be the only staff that actually received some job training. The rest of the staff are just useless.

Breakfast:
The only nice thing about breakfast was the orange juice machine (if you forget for a moment, that it probably never got cleaned). They got rid of it. Now it is just watered down Juice.
The rest about Breakfast is just a headache.
If you find a clear table, you are probably missing some cutlery. Prepare to use your fork to stir your coffee.
Coffee, most of the time, is self service.
If you find anything that tastes ok, be assured that they will manage to run out of it over the next few days. But the breakfast manager couldn’t care less.
The sandwiches and coffee at the Mobil “On the Run” fuel station shop not far from the hotel are far better than the food that you will get at the hotel.

Restaurant:
During the day, the breakfast area serves as a Restaurant of some sort. You will hardly ever find anyone eating there. The food is awful, the selection dismal and the staff the same incompetent people that already spoiled your morning at breakfast.
I once told room service that I wanted him to make me nice French Fries with my chicken burger because his French Fries were always cold and soaked in oil. The cook started arguing with me over the phone that his French Fries were delicious and how I dared to complain.

Dinner:
Same as above.
However, there is a silver lining. Walk over to the Swiss Inn Hotel (next door). It has a nice little Asian Fusion Restaurant upstairs. The food is good and the staff well trained.
I rather eat cold delivery KFC than the food at the hotel.

Laundry:
They will wake you up in the middle of the night, just to ensure you are in your room and for the prospect of a tip. They will not deliver for days, if you don’t pick up the phone.

Taxis:
A complete rip off. They have black taxis (at least 30 year old wracked cars) waiting outside all day for the concierge to ring them for their turn to rip off some stupid tourist. I am sure the concierge makes a good cut.
The hotel says it has some normal cars with driver through Avis, but they are never available and even more a rip off.

Internet:
After 3 months of complaining, the overpriced, low speed internet service (US$ 400/month) seems to not drop out so many times anymore.

Location:
Not close to the pyramids. The traffic is horror. There is nothing to do here (except for golf). One is literally imprisoned here.

Management:
Myself and my colleagues complained to management many times. I had an appointment set up with the customer relation manager once, but she didn’t bother to show up for the meeting.

In reality, this hotel suffers from the arrogance and incompetence of its management.
There are so many better choices in Cairo and around 6th October area (Moevenpick, Swiss Inn).
Nearly all hotels around the center (along the Nile / Maadi) are quite decent.

Do not stay at this hotel.

I stayed at the Hilton Pyramids Golf for two nights whilst on business in nearby 6th October City. The Hotel is a very large complex including a golf course, a beautiful pool and separate spa. The facilities looked great, but unfortunately I didn't get much of a chance to use them due to my busy schedule. My room was in the separate building, and was magnificent - a huge bed, minbar, good bathroom and overloking the pool - great! The staff are very efficient and polite and could not do enough. The hotel is however located a little remotely, but in some respects this is a good thing. I know people who have stayed in downtime Cairo and do not get any sleep because of traffic noise - the traffic has to be experienced to be believed! I would return to the Hilton either on business or for a short break.

We stayed here twice during a tour with Gate 1 travel. Upon arrival in Cairo, we spent a (very) short night here and were upgraded to a huge, 2-floor, 2-bedroom 3 bath suite. Then, after our return from Aswan and Luxor via river cruise, we stayed two nights.
Although we didn't have the chance to use the pool, we did go to see it and it looked beautiful. The property is spotless, the rooms are huge and clean (the second stay we had a suite for me and the hubby, and a room for the two teens). It's not too far from the pyramids (we had gorgeous pyramid views from all rooms) and about 45mins - 1 hr from the Cairo center. Since Cairo is an extremely busy and crowded city, I thought that was rather a positive. This hotel was likely the cleanest place we have been to in Egypt. Outside the hotel it was a different story.
Although theft does not seem to be much of an issue in this country, people live up to their waist in garbage - apparently by choice. Begging is common, and if you do tip you will be asked to give more, regardless of how much you tipped. Vendors are extremely persistent, and best dealt with by putting on what one fellow-traveler called "the subway face". Once you have something in your hands, good luck giving it back. The price of EVERYTHING is negotiable. Yes, that includes a can of soda.
DO NOT DRINK THE WATER. Our fabulous tour guides (Thank you Hany!!) had medicine for gastro-intestinal upset. I would NOT recommend doing Egypt without a tour guide. Gate 1 had blessed us with Hanan, an amazingly patient and knowledgeable Egyptologist. She was an absolute lifesaver. We would have never seen half of what we did. Forget renting a car, unless you can read arabic and have no problems getting crushed. Uh, and the toiletpaper? It's not a commodity - it gets stolen by the Egyptians who then charge you for it. Travel with sani-wipes and tissue. Lots of it. Give piastres for tips, not pounds, and certainly not dollars (unless, of course, you like wasting money).
All in all, Egypt was a once-in-a-lifetime experience. Not to be missed and not to be repeated (at least not this part). I can recommend this hotel.

The hotel is in the middle of nowwhere, but sitll loud as a nousy street is just in front of the hotel and a new swiss hotel is under construction besides the hotel pool.

the golf course nearby is probably the worst managed course I have ever visited. Do not accept the green fee they ask for. Bargain, as you should in the bazaars.