Our whole trip to Egypt was cashing in loyalty points, so this was one of the hotels on that trip. We stayed here for 3 nights, and had a larger - upgraded - room on the 23rd floor of the Nefertiti tower and it was fan-tab-ulous. An absolute giant room, with all new decor / bathroom, etc. The older windows were huge, wonderful and terrifying, sliding all the way open, in case any of us wanted to climb up and jump out from the 23rd floor. Luckily we didn't. We had both a view of the river and the pyramids, and it was great just standing there looking out. Even way up there we could hear the traffic, so bring ear plugs. And the smog was overwhelming, at times we could barely see the river right below us, let alone the pyramids in the distance.

The lobbies were strange. You had to wander around somewhat empty unmarked spaces trying to navigate from one tower to the other. And the pool, while nice, had a definite lack of shade cover. This wasn't a problem for us timing-wise, but I can only imagine on those 100-degree+ days. But all the staff throughout the hotel were wonderful, and great to our kid.

Internet access was outrageously expensive, the food was fine.

The room reeked of smoke. even though non-smoking was requested. There was black hair all over the old, heavily stained carpet, in addition to thick black dust along the edges of the room, which was clearly not vacuumed prior to our arrival. The bathroom was disgusting and the shower curtain was pink and black with mildew. Pictures on the website are not representative of the actual rooms. The Nile Hilton is much nicer and cleaner.

Started our 15 days Egypt tour in Cairo (Sheraton Towers).
When arrived in Cairo international after a fligth of (only) 4 hours and 5 minutes from Brussels we landed in an other world.
Big culture shock came over us.
Luckely we booked a room in the Sheraton Towers along the river Nile. Yes luckely, we found this was an isle in this chaotic city. No hard feelings about Cairo or Egypt because the peolple are very nice, except for dome salesmen/women, but this did not bothered us.
Very large hotel, advice you look very sharp where you're going to find you're way back later on !!!
We stayed in the Cleopatra tower, I think the rooms in the other tower (Nefetari) are more upgraded because all Arab looking guests stayed in that tower! TRY TO BOOK INTO THIS TOWER !
Our room was just OK, everything from wallpaper over furniture, beds and bathroom needed renovations, although the room was clean !
The Italian restaurant is very expensive as well as the wine list !
We booked half board and the (international) food buffet in the "main" restaurant was very good ! We eated there every day.
Be carefull when checking out ! Our other tour guests had some bad experience here. We payed every day for our drinks when leaving the restaurant and had no problem when checking-out.
Visited Cairo during 4 days, it was very a beautifull experience and very interesting!

Rooms under renovation so they are sprucing up. We were a 21st floor room in Cleo. Tower. Clean Beds, Clean Rooms, Nice Service. Room would be a Low to mid level 4 star. WE LOVED THE LOCATION . Don't rule out, unless you want full luxury. ASK FOR DETAILS AT CHECK IN ABOUT DUTY FREE SHOP!!!!! We didn't learn about this until day 5 - two days too late. Use Door Men to help you negotiate taxis, but really lots of good 'sheraton' labeled taxis lingering about with good rates. Again, use the door man, he wil help! But don't be afraid to pass one up for another and get yoru best rate.

We went with our 2 boys, almost 5yrs and 18 months and found Egypt - at a leisurely pace - an awesome vacation. We moved on from Sheraton to a resort in New Cairo with Golf and Waterpark for the kids after the 'Sightseeing' part of our trip. We did Cairo in 8 Days, which appears to be unheard of - most people Rush In and Rush out. Don't. Take your time. People are very lovely and friendly.

Don't let the Tout's put you off. Say No - Firmly with a Smile and Move on. They ALWAYS said certainly, Welcome to
Egypt, Thank You and have a good trip.

I hear from my work colleagues that "Ones' - US versions are welcome as tips for everything and certainly, as we are based in Dubai, without US $ we were a bit out of pace as they base all taxi fares and other on US Currency- but entry to musuems, etc are in Egyptian Pounds.

Relax if you are taking kids! It was great - they are lovely people and we had a fabulous time! The kids loved the guides and the guides were kind and thoughtful to our needs of traveling with little ones. Our taxi drivers stopped randomly and bought bananas and tangerines (all 'wrapped' fruits so no issue) and made sure that we had access to plenty of water bottle purchases and shade.