This hotel, like The Winter Palace in Luxor, is government owned and run by Sofitel (not a great chain). It will close for a 2 year renovation in April or May 2008. It should have been closed for renovation probably 20 years ago. Rooms and corridors on the ground floor smell of humidity and on the walls one can see the plaster and paint lifting. Damp patches on the carpets in the rooms. Serious health risk hotel but the best place in town! We tried for 4 months to book suites, to no avail - heaven only knows why this hotel is a sell out. In fact I learnt they had an overbooking of 30 rooms! How can a hotel be so badly run to end up with so many overbookings?! We (10 family members) finally managed to get 4 deluxe rooms (Nile view) and 1 standard. Service is not good (government employees?). We fortunately met the Food & Beverage Manager (a Frenchman) early on and being a big group had most meals arranged on King Farouk's terrace, far away from the other dining options (limited & nothing to impress). Our food was good and the Egyptian & Nubian buffet was impressive. The views are impressive as is the building but to let any so called 5 star establishment fall into such a state of disrepair is shameful. The hotel had no internet, no business centre ...not even a fax. All of which could be found in the 'new' Cataract hotel, which is a very ugly 70's build in the garden, overlooking (and sharing) the main hotels pool!? Who's idea was that? At check out, receptions printer had a problem and so our bill was printed at the other hotel and brought across to us! For thousands of years this was the most advanced place on earth ...heaven only knows what happened thereafter!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Older travelers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites