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InterContinental Financial Street Beijing: Traveler Reviews

Call now to book: 800-980-6424 from InterContinental.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 34 reviews
34 Reviews
5.0 of 5 stars
27
4.0 of 5 stars
7
3.0 of 5 stars
0
2.0 of 5 stars
0
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#5 of 1,003 hotels in Beijing
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  • Rooms: 330
Address:
11 Financial Street
Xi Cheng
Beijing 100034
China
Check Rates: $235 (CNY1612) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of InterContinental Financial Street Beijing

( 2-6 of 34 )
“A hidden gem.”

InterContinental Financial Street Beijing

Jun 24, 2008
2/2 found this review helpful

I stayed at the Intercontinental for five nights in early June. I had a basic room at the club level.

The Intercontinental seems to cater primarily to business travelers, I imagine largely because of its location. Because I was traveling with my mother, who has limited mobility, we would have had to take taxis no matter where we stayed. So we did not really lose anything by staying here. Others might prefer to stay at the hotels that are on or within walking distance of the *hugely* overrated Wangfujing Street. But those hotels may cost you far more than the Intercontinental. And they may not achieve the five star service they claim to provide.

And take it from me, the service at the club level of the Intercontinental is fabulous. As soon as you step foot in the hotel you feel taken care of. The Swiss-trained guest services manager at the Club Level, Spencer, is simply top notch. His staff takes ownership of any difficulty you might have and tries to resolve it as a matter of principle. We would have difficulties during the stay: with food, slight illness, scheduling. But over and over again the hotel staff found ways to solve them.

That makes this hotel far superior to other allegedly luxury class properties like, for example, the truly wretched Peninsula Beijing.

Breakfast at the hotel is excellent: far superior to the shockingly poor Jing Restaurant at Peninsula, but in terms a variety a cut below, say, the Meridien in Shanghai, which has the best breakfast spread I saw in all of China.

But again, the Intercontinental's trump card is service. When chef Ernie Zheng discovered that my mother has particular dietary needs, he patiently walked her through the *entire breakfast buffet line,* telling her the ingredients in each item. These are simple acts of kindness, but ultimately the things that make a stay memorable, They are the hallmark of five star service. They are make a hotel special and worth going back to.

Standard rooms at the Intercontinental are very large. The room I had, for example, was bigger than the one I had at Peninsula, even though the latter was the largest non-suite room available.

Bottom line: the Intercontinental is a gem. It is absolutely worth the extra expense to stay at the club level. The hotel's bright, sharp, well attired young staff is friendly and world class: the best labor force in the service industry that I encountered in China.

If you don't mind the hotel's location, you're in for a treat. And you won't want to leave.

  • This TripAdvisor Member:
    • Liked — Five star service. Sharp, personable staff.
    • Disliked — Location.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
eaglehaslanded's Summary
Date of Stay: June 2008
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“what a fabulous and remarkable little gem”

InterContinental Financial Street Beijing

5 of 5 stars
London, United Kingdom
Jun 24, 2008
2/2 found this review helpful

we had a really lovely stay in this hotel. The staff were excellent and certainly worth the upgrade to Club. The rewards for upgrading are worth it in many many ways, you certainly get value for money from a dedicated check in area, to better rooms, quieter breakfast area, club lounge facilities, free drinks and endless supplies of dim-sum and pastries galore!

You also get free laptops and internet connection - and the staff cannot do enough to please you. they remember you by name and treat you very special. The concierge on the main desk were thoroughly helpful and patient and their advice was spot on and helpful.

Beijing itslef was an experience !!! Glad we went before the Olympics kicks in. Language is still a great difficulty, but do try and go on a number of tours as you will really find out alot more than you thought.

Taxi's are chep, food is cheap and there are lots to do and see...great wall was a bit of a let down, but its still a wonder and worth the visit.

  • This TripAdvisor Member:
    • Liked — the big room and walk in showers - and also the staff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clivethegreat's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: September 25, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
adhigoen, Public Relations
(Management representative)
Jun 24, 2008
We are more than delighted to hear that you had an enjoyable stay, there is nothing more dear to our hearts to make our guests feel welcomed.

Beijing is a fascinating city, not only from history side, as you have noticed more amazing architecture has taken place in the past two years.

The next time you drop by, our Concierge team will be more then pleased to share with you the insider tips on which exciting sites to visit.

We look forward to welcoming you again and will share your good comments to our staff.

This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $235 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“Intercontinental Financial Street”

InterContinental Financial Street Beijing

5 of 5 stars
Chicago, Illinois
Jun 15, 2008
3/3 found this review helpful

The hotel was very nice. Room itself was quite spacious. In fact the bathroom was nearly as large as the sleeping area. Both were nicely decorated. Can't comment on the bed as pretty much anything would have been fine after the flight there.

Staff was very eager to please. At check in there was an issue with my rate being different than what I booked and they worked very hard to resolve the situation. (Tip. Always, always bring a copy of your confirmation and rate with you when you are traveling in China. There seems to be an issue in at least 50% of the hotels I stay in.)

One of my party used the fitness center and said that it was wonderful.

Prior to my departure from the US, I contacted the hotel and requested that they please e-mail me the hotel name and directions in Mandarin to me. They complied immediately and included a nice map that I was able to show to the taxi driver at the airport.

For those of you needing a Western food/coffee fix:

1. Exit the front door of the hotel and walk to the left.

2. At the street take a left.

3. Walk to the end of the block and turn right.

4.Walk a block (approximately) and you will see several restaurants on the left. Starbucks, TGI Fridays, an Irish style pub, etc. There is also a mall and other hotels nearby.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
slug's Summary
Date of Stay: February 2008
Member since: June 26, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Management Response
InterConti-FSBJ, Marketing Communications
(Management representative)
Jun 17, 2008
We are delighted that you've enjoyed your stay at the InterContinental.

Should you stop by next time, do check with our Chief Concierge for insider tips of Beijing local eateries.

We will share your good comments with our team.

Thank you,

InterContinental Beijing Financial Street
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $235 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“Brilliant Beijing Intercontinental”

InterContinental Financial Street Beijing

5 of 5 stars
Barney2eyes
Jan 6, 2008
3/3 found this review helpful

This is a brilliant hotel and felt truely five star (by european standards) to me. It made our holiday and was very reasonably priced. As soon as we arrived - with the wind roaring outside, the doormen ushered us in and brought us little hot towel. A very simple thing but a reflection of how every single member of staff was welcoming, helpful and really made you feel looked after.

The room was spectacular and food excellent (breakfast is an enormous buffet with every continent represented - my favourite was waffles with maple syrup and dim sum!).

On the taxis thing - this whole thing is a red herring. Generally, none of the taxi drivers have a clue where they are going - so you'll often have trouble with taxis going anywhere (they don't have the same street naming / numbering as in the west). However - we had the INTERCONTINENTAL card and without exception, the taxi drivers found their way there (which is more than I can say for most destinations in Beijing!). Generally - my tip is always have a mobile and the phone number of the place you are going so you can put the cabbie on the line and let him work it out.

Pool and spa is excellent and we enjoyed a lovely - soothingly painful! - chinese massage.

We stayed in a delux room. I did not see the standard rooms but for the extra cost - I'd recommend to anyone to spend the money (everything else is cheap as chips out there).

In short - the hotel was an oasis of calm and civilisation in a city that westerners can often feel quite lost and alone in. The hotel made our holiday and I could not speak highly enough of it.

  • This TripAdvisor Member:
    • Liked — Room and staff friendliness. Both excellent.
    • Disliked — location is pretty dull - but only 10 min from all the business and action u could desire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barney2eyes's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
Call now to book: 800-980-6424 from InterContinental.com
“Best business hotel in Beijing”

InterContinental Financial Street Beijing

Nov 21, 2007
1/1 found this review helpful

The Intercontinental is a great hotel. It is new, clean,, and well run. Service was excellent and rooms are large. Bathrooms are extremely well appointed. It is in a relatively new business district, so taxi drivers may not know its location. However, it is worth the extra drive.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Geoexplore99's Summary
Date of Stay: November 2007
Age group: 35-49
Member since: December 17, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $235 (year-round)
Call now to book: 800-980-6424 from InterContinental.com

Reviews of InterContinental Financial Street Beijing

( 2-6 of 34 )
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InterContinental Financial Street Beijing Address

11 Financial Street | Xi Cheng, Beijing 100034, China