Stayed here May 24-30th and absolutely loved it. I'm ultra-picky with hotels, so draw your own conclusions! Staff friendly & helpful and always plenty on hand to advise. Uniformed doormen always on duty, and willing/able to help. Building is gorgeous inside, and very much what you'd expect from a 5-star hotel in Europe. Think InterContinental. Nice softly-lit lobby, and bar area. Room was spacious and comfortable - very clean, stylish, well-appointed, and large impressive bathroom. Robes & slippers supplied. We stayed in a "standard" room. Room was no. 502 and had a view to a side street - great for avoiding street noise. Breakfast not included, and was offered at RMB 159 pp, plus 15% cover charge, or a "deal" of RMB 220 per couple, to include happy hour drinks. In truth, this was the only let-down, as these prices (esp in China) are just bonkers. That's about £12 for a buffet meal, whereas that would get you dinner for 2 anyplace else in Beijing. Anyhow, there's a Starbucks across the way, but that's also (relatively) expensive. Ate in 'Oodles' restaurant, and were the only people there (the hotel restaurants don't seem to be busy at all). Food was nice - a bit pricey by Beijing standards - but ultra-cheap by Western standards. About RMB 45 per dish. Good sushi. Service was smiling, attentive - and their command of English will just put you to shame. Transport-wise: yes, as per other comments you'll always need the address in Chinese - and once our taxi dropped us off at the sister Regent Hotel - but OK as it's just in front of Park Plaza. The little card you get with your room keys has a fold-out map of the area, with place names in Chinese - so you can just show that to taxi drivers. You can enter the new subway Line 5 directly next to the Regent - it's really impressive, cheap (RMB 2 per ticket any distance), and easy to navigate. But if there are 2 or 3 of you, taxis maybe just as cheap - rarely paid more than around RMB 15 for rides of about 20 mins. You can hail them anywhere on the street. Taxi to/from airport should not cost more than RMB 100. No tipping. Driving & traffic can be very scary - so buckle up. There's a little convenience store just near the intersection with Jinyu Hutong and Dongsi Nandajie - a few mins walk from hotel. You can stock up there on water etc. But you do get 2 free bottles per day in your room. Also Thai vegetarian, Japanese - and of course Chinese - restaurants all within minutes walk of hotel. Safe, pleasant area. Staff smile and wave at you. Isn't that nice.
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