This was my first visit to Hong Kong and the hotel experience was better than could be hoped for.
We were met at the HK airport by the hotel's representative (optional service). He assisted with the luggage and took us to the car which was a luxury vehicle with a professional driver. They both spoke English (as do many locals in HK). We had a pleasant trip to the hotel, approximately forty minutes. We had a welcome telephone call during the trip (from the hotel) asking if everything was ok and if we needed anything special at the hotel. Upon arrival we were met at the door by a host who took us immediately to our room which was a junior suite (we are Marriott rewards members which may determine the special attention). As others have noted, the rooms are "corner designed" and ours had a narrow view of the harbor. The sitting room and the bedroom were both well appointed and attractive. Yes, the bedroom was small as compared to US hotels but i thought that it was more than adequate. The bathroom was excellent with separate tub and shower. Everyone at this hotel greeted you and was pleasant. The service was excellent (i like to compare hotels against the Ritz Carlton level of service and this one was just as good)! Restaurant choices were excellent (as we had been travelling in China for a month it was welcome to be able to order American style food). Room service was excellent with timely delivery and no surprises. When i ordered they even asked about condiments and extras that i might want. Security was very good on the property. We had access to the concierge level which i highly recommend. Food and drink service is as good as it gets and the concierege is very proficient. The location on HK island is good in that everything is close either by walking, taxi or the subway. We tried the subway upon the recommendation of staff and it was very clean, efficient and time saving (car traffic can be slow). Another positive about this property is that is sits above an expansive, primarily upscale mall which also has many restaurants and even a movie theater. I have stayed at many hotels within the US and abroad and i would strongly recommend this property for business or vacation travel.







Value
Value
Check in / front desk



