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Grand Hyatt Hong Kong: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 100 Reviews
5.0 of 5 stars
44
4.0 of 5 stars
27
3.0 of 5 stars
8
2.0 of 5 stars
5
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 159 hotels in Hong Kong
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 549
  • Address: 1 Harbour Rd Hong Kong China
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Elegant 36-story Grand Hotel with magnificent Art Deco lobby, situated in four-tower waterfront complex. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $459 (HKD3561) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Grand Hyatt Hong Kong

( 23-27 of 100 )
“Excellent”

Grand Hyatt Hong Kong

5 of 5 stars
Wisconsn
Feb 23, 2008
2/3 found this review helpful

The Grand Hyatt Hong Kong achieved a milestone in totally shattering my expectations.

I have stayed on property in the past and my reviews were mixed. In the past I found the staff to be a bit detached and the service lacking.

The recent return, I quickly noticed what must have been a total reorganization of leadership. From the very first moment to the last, the service, attention and quality of stay very substantially enhanced.

Location on HKI is excellent for the sites as well as the majority of business and convention events, being located adjacent to the convention center.

Easy access to the Airport Express, taxi services, short walk if desired to Star Ferry and outer island ferry terminal as well. Kowloon across Victoria Harbor which is always a very entertaining journey.

The Hyatt is truly an excellent experience surely I will enjoy again.

  • This TripAdvisor Member:
    • Liked — Outstanding Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mjcasta's Summary
Date of Stay: February 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 03, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $459 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful hotel”

Grand Hyatt Hong Kong

Feb 10, 2008
3/5 found this review helpful

Absolutely beautiful hotel, good location on Hong Kong and close to convention center and ferry station, tram, markets. The rooms were perfect in condition, comfort, size and view. We had a garden/pool view. Plans to spend time in the room might warrant upgrading to harbour view for ~US$90/night. In any event, the higher the floor the better. Buffets for lunch, dinner and desert were huge, comparable in price to other hotel restaurants but at US$40-60/person substantially more than eating locally. Facilities like pool and gym were top quality. Service was excellent at all levels. Really no negatives for our stay here.

  • This TripAdvisor Member:
    • Liked — location, rooms, amenities, service
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnGaltUs's Summary
Date of Stay: January 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: February 10, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $459 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved Grand Hyatt”

Grand Hyatt Hong Kong

5 of 5 stars
Hertfordshire
Jan 9, 2008
2/2 found this review helpful

Spent 3 nights in a Harbour view room in September 2007. We arrived early on Sunday morning and although check in was 12:00, we were escorted to our room very efficiently which was great after a 12 hour flight from the UK.
We paid extra for the view. However, the room was on the corner so unfortunately the view was mostly of the town below not the view over to Kowloon. Room was on the smallish size but was adequate. The marble bathroom was large.
We ate in the One Harbour Road restaurant which had great views. We drank most evenings in the Champagne Bar - be warned, men must wear appropriate attire - something we forgot about as we were on our way to Thailand and the suitcase was packed with shorts & flipflops!! Most of the clientele staying at the hotel were business people. Good band in JJ's.
We went to the Peak but the queues were huge - top tip: buy a ticket for Madam Tussauds and you get to jump the queue. Bit of cheesy fun anyway. We had lunch in the Peak Lookout Restaurant which was great.
Make sure you take a visit to the Ocean Park to see the panda bears. There is also a great cable car (not so great if you hate heights) but great views.
Also, don't bother with a transfer from the airport - take the train. Its a very effiicent service and takes about 30 minutes to Hong Kong Island. When we left Hong Kong, we checked our bags at the airline desk at the train station and didn't see them again until we arrived in Thailand.
The only disappointment I had was that we did not have enough time to enjoy the swimming pool as it had great views. We stopped for breakfast there on our last day very briefly and it looked lovely.
It is quite expensive, our room bill was rather large (probably something to do with the champagne bar!!) but hey, we were on holiday.
If you want to experience the real Hong Kong , probably best to stay on Kowloon as it is fairly quiet near the Grand Hyatt. We had to take taxis to Central going out in an evening

  • This TripAdvisor Member:
    • Liked — Views
    • Disliked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen1769's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: June 28, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $459 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great View, but a bit far from the heart of the city”

Grand Hyatt Hong Kong

4 of 5 stars
French Riviera
Jan 7, 2008
1/1 found this review helpful

The hotel offers an amazing view of Hong Kong Bay, depending you get a decent floor level.
It's fantastic to wake up with all these skyscrapers in front of view, and the buzz of the boats.

Great service, everyone is looking after you in the hotel.

However, it's a bit far from the center compared to other hotels such as Mandarin Oriental. In summer you have to walk via unintersting paths, and that can make you sweat a lot! Otherwise, distance to red light district is shorter, but that was not really the purpose of my trip.

  • This TripAdvisor Member:
    • Liked — The view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rodukas's Summary
Date of Stay: June 2007
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: January 07, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, Great pool scene, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $459 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location!”

Grand Hyatt Hong Kong

5 of 5 stars
Washington, DC
Dec 11, 2007
0/1 found this review helpful

This hotel had amazing views and it was easy to get everywhere in Hong Kong by taxi or ferry!

  • This TripAdvisor Member:
    • Liked — Location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephanie_cate's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 25-34
Member since: December 11, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners, Families with young children
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $459 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Grand Hyatt Hong Kong

( 23-27 of 100 )
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Grand Hyatt Hong Kong Also Known As

Address: 1 Harbour Rd, Hong Kong, China