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Langham Place, Mongkok, Hong Kong: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 387 reviews
387 Reviews
5.0 of 5 stars
306
4.0 of 5 stars
57
3.0 of 5 stars
8
2.0 of 5 stars
14
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 152 hotels in Hong Kong
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 665
Description: Opened in 2004 and rising 42-storeys from the epicenter of Mongkok, the Langham Place Hotel features spectacular views of the Kowloon peninsular and... This description is based on information provided by the hotel.
Address:
555 Shanghai St
Mongkok, Kowloon
Hong Kong
China
Check Rates: $233 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Langham Place, Mongkok, Hong Kong

( 23-27 of 387 )
“Weak start, strong finish”

Langham Place, Mongkok, Hong Kong

4 of 5 stars
Somerville, MA
May 17, 2008
8/10 found this review helpful

If not for a poor start, I would consider rating this hotel as excellent. To begin, the hotel has a visitor's desk at the airport where you can get transportation to the hotel at a reasonable rate (good). Regrettably, the clerk put me on a bus to the wrong hotel (bad). Not a big deal. Mistakes happen. They quickly rectified it by having a limo pick me up quickly and transport me to the correct property. I arrived there at 3:30 P.M. and was notified that they had granted some guests a late checkout and that my room wouldn't be ready until 9:00. 5-1/2 HOURS LATER! Why they granted guests such a late checkout is beyond me! I was perturbed, to say the least. The clerk tried to assuage me with a coupon for a free drink at the bar, but this only angered me more. I went for a walk to kill time and returned at 8:30 to find that my room was ready. After midnight, the phone woke me up 3 times. Apparently, someone in another room was calling the wrong number. I was a bit annoyed that the operator wouldn't tell me who it was or that she didn't offer to call that person and ask them to stop the calls. Eventually, I set the phone on DND and that put an end to it. To be honest, I needed a full day to get past a horrid start. But I'll give credit where credit is due. The hotel rebounded strongly! First, the room was very clean and comfortable and it is connected via a walkway to Langham Place shopping center. It is also right next to Mongkok transit station. They have the best fitness center of any hotel I've ever been at in addtion to numerous holistic therapy offerings. It's quite impressive! The staff is extremely courteous and friendly. The hotel has an internet access area with about 8 PC's or laptops that are free for the guests to use. There was always one available when I went there. I ate at one of their restaurants (the name escapes me) and had a very good meal. During one of my stops at their internet access center, I accessed their website and sent some feedback about my disatisfaction with the start to my stay there. I was pleasantly surprised to return to my room that evening and find a message from a manager apologizing for the problems and asking to discuss them with me. I never got a chance to talk to him because of my schedule. However, we corresponded via email and he removed the bus fare charge to the hotel and the limo charge back to the airport from my bill - a generous and appreciated gesture. Finally, I should mention that the concierge desk was extremely helpful and made things very conveneint. I should cite Eddie Ho in particular. He couldn't have been nicer and went beyond my expectations as to assisting me. In summary, I give the hotel the benefit of the doubt and chalk the poor start up to a bad decision on their part, but then they made up for it after that. I would probably stay there again.

  • This TripAdvisor Member:
    • Liked — Friendly, courteous staff. Great fitness center. Convenient to shopping and public transit.
    • Disliked — Check-in difficulties.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
benthere's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Age group: 50-64
Member since: September 15, 2004
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Lovely hotel in bustling Mongkok”

Langham Place, Mongkok, Hong Kong

5 of 5 stars
Paisley, United Kingdom
May 16, 2008
8/9 found this review helpful

Enjoyed our stay at this hotel very much. We booked it because of the recommendations on tripadvisor and we were definitely not disappointed. We booked directly with the hotel and included breakfast with this package. I would recommend that you take the breakfast as it is an excellent buffet with a huge choice of food. We also booked the limo from the airport which made our journey from the airport less stressful. The staff at all times were very pleasant and helpful. Although the bedrooms are not the largest that I have stayed in they are very well appointed and have all the amenities that are necessary with lots of lovely toiletries in the bathroom. The room was immaculately maintained and we were never disturbed in the room yet it had always been serviced when we returned to the hotel in the afternoon/evening. The hotel also has a lovely pool on the roof. Apart from the hotel and adjacent mall the surrounding area is not particularly upmarket and if I had known this when I had been booking the hotel I would probably not have gone there but in fact it was not a problem and we never felt threatened at any time. I was happy to walk in the vicinity of the hotel on my own without my husband. Although the hotel is slightly further out from the centre this is not a problem as it is adjacent to the MTR which takes you all over Hong Kong quickly and at a very reasonable price. Again it is clean and very safe. If I were returning to Hong Kong I would certainly stay again at this hotel as you get luxury at a very reasonable price.

  • This TripAdvisor Member:
    • Liked — The comfortable bedroom and helpfulness of the staff
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miss_Pie's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: July 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“The Best!”

Langham Place, Mongkok, Hong Kong

5 of 5 stars
San Francisco, California
May 16, 2008
4/5 found this review helpful

I am headed back to Hong Kong in 2 weeks to give a training class and I insisted that all the travelers stay at Langham. The location is perfect as it it directly across from the train station. Getting to Hong Kong island or anywhere is is very easy.
The hotel and staff are 5 star all the way. Nice comfortable rooms and the view from the rooftop pool is very nice. It is connect to a large shopping mall and in walking distance to all the street vendors as well.

Do yourself a favor and stay here rather than at the marina area or the island. for me this is the real Hong Kong

  • This TripAdvisor Member:
    • Liked — All the modern features (plazma TV, IPod doc, wireless phone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HoltED's Summary
Date of Stay: October 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Spectacular panoramic view”

Langham Place, Mongkok, Hong Kong

4 of 5 stars
Chiang Mai
May 14, 2008
4/6 found this review helpful

I stayed at Langham place on6th May 08 - 9th May 08 just b/c most of reviews from here influenced me to book this hotel.

I arrived the hotel smoothly by airport express followed with cab from Kowloon station , very convenient.

The lady at the front tried to offer me breakfast plus all day wireless for HK 250 or just wireless for HK 150 per day , I thought it was really expensive and nonesense.

Anyway after I refused she was kindly upgraded my room to corner room of 17th floor that was very stunning, spectacular with the beautiful impressive panoramic view. We really loved it while staying there for 3 nights.

The location is perfect, staff are all nice, I would fully recommend here except for wireless internet that is very expensive if you want to use with your own laptop in the room but if you just want to use free you can, they provide several pc at 5th floor free of charge.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“FANTASTIC! A+ HIGHLY RECOMMEND TO ANYONE! BEST SERVICE!”

Langham Place, Mongkok, Hong Kong

May 12, 2008
2/2 found this review helpful

5 stars overall!!!! The Langham Place in Mongkok has A+++ service! It is a beautiful hotel with various facitilies to suit families and business travellers.

The service at this hotel is 5 stars. The staff are always friendly, willing to help, and will give you information where ever you need. Every single person who we encountered were fantastic and provided only the best customer service.

As for the rooms they were presented beautifully and the option to choose a scented pillow for your individual needs is great. The room also has internet access in which you can connect to broadband services and there is also basic internet browsing on the tv. The other technology is the CISCO phones which allow you to get information about Hong Kong, foreign currency rates and you able to view maps on the screen. The ipod/mp3 dock was also very useful in this day in age when everyone has one. The higher levels in which were staying were great you could see a great view! Overall very impressed with the rooms!

This trip was certainly made better by the club L room - this level gives you free access to the internet, various books to read, a FANTASTIC view, and food and drinks always on hand. The best thing about this is that it is open 24hrs and there is always people on hand to help you - either for directions or different enquires.

However the other facilities are great with an extensive gym, sauna,pool, spa, sitting rooms and dining areas.

The location is great! It is in central Mongkok and there are various shops just across the street. I appreciated the accessibility to everything - for those tourists there were the ladies markets and various other attractions. The MTR is right nearby and therefore makes it easy to get to around Hong Kong.

So overall with the helpful people, the lovely rooms, the location of the place and the great facilities it combines to make it a pleasurable hotel to stay. Would defintely stay there again! 5 stars!

  • This TripAdvisor Member:
    • Liked — Club L room and service
    • Disliked — Nothing- great stay overall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ktmack89's Summary
Date of Stay: February 2008
Traveled with: Family with teenagers
Age group: 50-64
Member since: March 22, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Concerts / Music festival
Was this review helpful? Yes No
Check Rates
Average price*: $233 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Langham Place, Mongkok, Hong Kong

( 23-27 of 387 )
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Langham Place, Mongkok, Hong Kong Address

555 Shanghai St | Mongkok, Kowloon, Hong Kong, China