Don't be put off by hotel's location, Airport Express to Kowloon and the K6 coach to the hotel's front door takes care of your arrival and departure, and the local MTR station (less than 10 minutes stroll through the flower market) gives rapid access to much of Kowloon and the main island attractions.

The hotel room (Superior) was just that....large, well furnished, spotless with crisp laundry and deep feather pillows. The food choice (served on a buffet, come and come again basis) was outstanding, it was well cooked and thoughtfully presented.

The staff were universally attentive and polite with no hint (as suggested by one or two others) of a "don't care" attitude. We were rapidly and efficiently booked in, greeted by every staff member with a genuine smile, and when it came to paying the bill we were truly amazed at how little the whole experience had cost us.

We ourselves are quite "picky" people but we would have no hesitation in recommending this hotel to even our most fastidious of friends. True, it is not a second Peninsula but it is certainly the best hotel we've stayed in for many years.

We stayed at the Royal Plaza Hotel from March 27-30, 2008 and it is by far the best hotel experience we had in HK. We were pleasantly surprised of the clean, big rooms! (much bigger than those of the other hotels we've stayed in in HK). We requested for 2 connecting rooms and was impressed when the reception staff upgraded us to the 18th floor where 2 connecting rooms were available. Breakfast is good too!

The hotel is connected to a big mall which is a big plus. It is also very near the Fan Yuen street market (about 5 minutes walk) and walking a bit further will get you to the Ladies Night Market. One can walk to the Prince Edward MTR station in 10 minutes.

After a tiring day of shopping and sightseeing, it feels nice to come "home" to our room. My family and I would definitely stay at Royal Plaza on our next HK visit.

I spent a week here in March and I wasn't impressed. The hotel is ok but nothing out of the ordinary. It was my first visit to Hong Kong and if I had to book a hotel for a new trip I would chose on close to the harbour overlooking the beatiful views there. Kowloon is a bit like the backstreets of Shanghai so if it's a "Chinese" experience you're after go for this hotel. If you're after a more upscale, Euro/US like stay go for Hong Kong Island.

We stayed at the Royal Plaza for 4 nights at the end of our honeymoon. From start to finish it was a complete disaster.
My husbands grandfather had died just the week before and we arrived in Hong Kong to find our luggage lost, neither of which were anyone's fault.
But on the morning of the funeral my husband slipped and fell in the hotel bathroom cutting his nose open. He had to go to hospital having 5 stitches and because of this missed his grandfathers funeral.
The hotel staff were totally unhelpful and didn't even seem to care that a guest had such a serious accident on their premises.
Nobody came up to the room to see where he had fallen or to take details of the accident.
I spoke to the manager asking for a letter from the hotel stating how he had obtained the injury which would make my travel insurance claim easier. They were not prepared to do this and they basically wanted to wash their hands of us.
I could have understood this reaction if we had been claiming liability from them, but all we cared about by this point was getting home.
We took advantage of the spa facilities and both booked a swedish relaxation massage with reflexology. This is serious misadvertisement! The ladies were definitely not trained in reflexology and the massage was the least relaxing hour of my life. if I wanted a painful Thai massage I would have asked for one.
We then paid for a shuttle bus connection from the hotel on the morning of our departure, informing them we needed to be at the airport for 6am. Whilst on the bus the driver told us he was picking up from another hotel at 6am so we would not get there by the time we had requested.
My husband called the hotel asking them why they had booked us onto a bus which would not get us to the airport at the time we had requested. The reply was that if we did not think we would make our flight we should get off the bus and make our own way to the airport.
I am making a full complaint to the hotel now that we are back home, but I would not advise anyone to stay there if they expect friendly and caring staff, and a safe envioronment for their holiday.