After staying at the MetroPark Hotel in Causeway Bay, the L'Hotel was quite disappointing. This is not a 4* hotel, more a 3*. It's located opposite the Metro Station which is good. The reception staff were polite and helpful. We found our room to be extremely cold and were told that the heat had been switched off, which I found surprising given that it's winter in Hong Kong. The room was on the small side, but clean and the bathroom was an adequate size and clean. The bed was like a concrete slab and not very comfortable. I would not stay at this hotel again.

Stayed at this hotel for several nights. Some general information:
Located in Causway Bay, right next to the "Tian Hou (Tin Hau)" Metro station. To Causway Bay shopping area about 5 min by tram or 15 min walk. There are plenty of very good dining options around the hotel.
But to the hotel. It's supposed to be a new hotel, but it is already worn:
- They say it's a design hotel - it looks cheap. Bathroom looks like a operation theatre
- My room, especially bathroom was not cleaned properly. Dirt in the corners, baisin lacked thourogh cleaning, glass appliances looked dirty. Bathtub appliances were limy.
- All in all, room made a rather neglected impression, especially for a new four star hotel.
- Internet is 300 HKD / 28 Euro / ca. 38 USD per month - expenisive, as other hotel don't charge at all
- Staff was ok, but not very friendly. Concierge service was rather unfriendly.

If you need to stay at Tian Hou area, pick the Metropark Hotel. It's 100 meteres away, offers free internet, excellent staff and clean rooms.

I found the rooms above the norm , clean spacious with great views ... the staff on the other hand were anything but friendly or helpful, the restaurant was cramped , but the food was quite nice .... though a bit pricey ...

the hotel has for the price we payed a verry good service ,staf at the reception is good and also in the restaurant are good in cleaning the table,s givving ansewers for youre questions, the rooms are clean and more then enough space for 2 people,the only min.point the swimmingpool and the bar and cafe where closed in the time we spend here but you can order youre drinks in the restaurant in the evening great hotel, we stayed herre infrom 13th 01 08 till 16th 01 08