A group of us(14 people) have just returned from a tour of China and Hong Kong. We stayed in six different hotels,all were excellent except L Hotel in Hong Kong.
The rooms were small ,the fridges were kept empty and the bathrooms were not cleaned properly
The food at the LHotel was of very poor quality.The staff especially the management were rude and miserable.They would not give us directions to nearby places because they said it was "off their map",we found it was only four stops away on the local underground train.We had to go to a nearby hotel to get help with information. The staff were surley and at times rude....some would not talk when we greeted them with "Good Morning"or" Good evening".They only acknowledge us when it was tipping time.!!When the management spoke it was in a harsh and severe tone in Chinese although I did hear them speak in English. I would not recommend this hotel ,there are others in the vecinity which I would go to in th future

My husband loves to visit Hong Kong and we usually stay at the three Marco Polo hotels in TST. But last week, we stayed at L'Hotel in Causeway Bay. It was a refreshing change. The air is cleaner, the streets are not crowded. The hotel room was smaller but it was very clean and they tried their best to make our stay most comfortable (at less than US$100 a night, our room had a breakfast nook and a soothing view of a forested hill). There were very few English-speaking TV channels and the hotel staff were not very proficient in English but they were very accommodating (the rate that we paid is for a smoking room on a floor not higher than the 11th. But when they learned that I have asthma, they gave us a non-smoking room on a non-smoking 22nd floor). It is a little out-of-the-way compared to TST but the MTR station across the hotel makes it very accessible . We were happy at the proximity of a Wellcome supermarket, a bakeshop and a Cafe de Coral. I was even able to get brand new items at a Salvation Army in Wing Hing Street two blocks away. We will stay at this hotel again, God-willing. Thanks to all the tripadvisor members who wrote good reviews about this hotel!

Just back from a weeks stay in Hong Kong at L'Hotel. Just opposite Tin Hau MTR station so really handy for getting around Hong Kong. Rooms are good size- expected them to be really small - but more than enough room for two adults in a double room.
Get Octopus cards at the airport and then get the E11 bus from the airport to Tin Hau bus station - just next to the Tin Hau MTR and only across the road to L'Hotel - cost approx £1.50 when compared to taxi fare of approx £30 (although taxi was worth it after a long flight!). Journey time on both occasions was approx 45 mins to 1hour.
Reception and concierge staff were all helpful. Don't try to find the bar as is 'under construction' but staff in restaurant are good and will sort out for you to sit at one of the tables in the restaurant-even though it gets busy in there.
2 bottles of water provided every day in room which was really good as weather was very hot and humid.
Found the district to be more quieter than the others but was more authentic on a night - not a major tourist area but all people very friendly and helpful.

We stayed at L'Hotel for 3 nights in July as part of a package with Cathay Pacific, on the recommendation of our travel agent.

It is a newish hotel, quite modern in design, and the rooms were large by Hong Kong standards. The beds were comfortable and the bathroom clean and modern. We stayed on the 38th floor and had a view over nearby buildings and some parkland, which was fine.

The staff at the hotel were very helpful, and most of them spoke very good English which was unexpected. The concierge organised airport transfers for us, as well as a day tour of Hong Kong, and reception staff were efficient and friendly. We were given a late checkout due to the time of our flight at no extra charge. There was free internet access in the lobby and free bottles of water in our room. Overall the staff service was excellent. We thought it was extremely good value for money.

We did not have breakfast while we were there, but did try the lunch buffet (midweek) once, which we thought was quite good value, with a buffet plus a la carte main course for 88 HK dollars. The kids especially loved the desserts. It was a mixture of Chinese and Western food.

Probably the only downside we found at this hotel was the location, which could be good or bad depending on what you are looking for. It is a bit out of the centre of things, although the MTR station is across the road, and it was only 5-10 mins to the centre of Hong Kong.