First time to Jakarta and booked this Ciputra Hotel thru one Jakarta friend.

Location: convenient for shopping as Ciputra Mall just beside. But when you need to out from the hotel, the car need to turn one round and it may take you 15minutes as exit or connection to outside road terrible jammed and too many buses there.

Room: Normal, matress already old suggest consider to replace.

Cleaniness: OK

Staff: Normal, but when we reached there, like usual the staff requested credit card for deposite and we prefer paying cash for full payment the 3nights staying but the staff requested to pay more than the 3 nights room charges but explain it is refundable, when we check out time, this staff calculate the refund slowly and it make me felt that he is requesting tips from this refund. But the room/floor staff very helpful.

Stayed here for several times as the location is close to airport. On a good day, it is 20 mins to airport which is very important given the bad jam in the city. The hotel is next to Ciputra Mall which means good access to shops, restaurant and supermarket but then again after staying here for several times, get rather tired of the choices.

The other plus point about the hotel is the internet access which for 24 hrs can last you for 2 nights stay if you plan your usage accordingly. The pool is rather small though.

Getting to central Jakarta is a nightmare as this hotel is in West Jakarta which means you are left with practically nothing to do except Ciputra Mall or nearby Taman Angrek mall which is bigger.

On the whole, definitely a recommended hotel for business traveller

I never intended to stay here but due to its availability & affordability, I persuaded myself to give this one a try.

Upon checking in at 3 pm (offical check in time is at 12 noon), I still had to wait for 1 hour as my room was not ready yet. The room's interior design was terrible. Green carpet, accompanied by honey coloured wooden furniture, some with muddy green colour, and suddenly there were two purple covered chairs. Hm... I felt like staying in a motel.

The bathtub was small, curvy and narrow. It didn't look inviting for a bath, so I chose shower. Be careful not to fall as it was difficult to stand there. But the shower spray was strong and good.

Breakfast was disastrous. Usually, I look forward to hotel breakfast but not this one. I even lost my appetite just thinking about breakfast here. No pancakes, no waffles, fruit were not beautifully cut, uninviting pastries, no dimsum. Boring! Even the cutleries were not beautifully placed.

This hotel is most suited for local families. After a long journey, I was welcomed by noises of family chatting in the corridor while resting in my room. I could also hear noises coming from my neighbour. In the morning, I was awakened by some unidentifiable noise. A no-no for a respectable businessman.

The internet charge was Rp 50,000 for 1 hour, Rp 100,000 for 2 hours, and Rp 150,000 for 3 hours. Expensive, yeah, but if you choose the 24-hour option for Rp 200,000, it should be quite all right as hours could be saved for up to 3 days.

The next door mall looked cheap and there were no good restaurants there. Sigh! You get what you pay for I guess. Will never return.

Ciputra is centrally located. There is a mall attached to the hotel, which makes it easier to find different cuisines in the foodcourt. There is also the huge Taman Angrek mall at walking distance from Ciputra. There are 2-3 hotels and service apartments in the vicinity. I was stuck there during the floods and it was easier thanks to the location.