I travel alot , almost every week, and it's unusual that i'm compelled to write a review. However, I recently stayed at the Regency for a long weekend and my experience is worth sharing.

My room was ok, maybe a bit shabby and shared with a few bugs, but that's expected in a beach hotel. The staff on check-in and near the beach were very pleasant. The food and drink were fine.

Upon checkout it the whole experience turned debacle. I was on an early flight and was surprise that there were about 30 of us lined up to check out that morning around 5:30 a.m. The delay was caused purely by hotel policy. Before the staff would process a bill, they insisted on sending a runner to each room to check the mini-bar. One desk clerk and one runner made for a very long wait. Consequenly, it took an hour for them to process my bill and was nervous about making my flight.

Unfortunately for the Regency the problems continued. Half way between islands, the Regency's ferry boat's engine just died and could not be restarted. We were adrift at sea for about 45 minutes and, because the billing delays before, many of us got to see our flights take off from the deck of the drifting boat.

Eventually, another boat towed us close to shore and we jumped off our boat and onto the deck of another boat over the choppy open water and then onto the beach.

I won't be returning the the Regency.

We stayed at Regency in Borocay for 8 nights during Chinese new year 2008 as my bday present from my sweet fiance. Our travel agent first made a mistake, we asked for lagoon pool access room and we got a suite w/out pool access. The check in staff were not that friendly and helpful, they just simply said the resort is fully booked and there's nothing they could do. We didn't feel that they at least pretended to care a little more and tried to do something to help our disappointment. After us insisting on checking we then got a pool access suite by paying extra but only for 3 nights, then we had to move out to the "old wing" suite. The resort rooms were confusing as they have "new wings" and "old wings", the standards were huge different and the price were not that much different, we were upset not being well informed of this "difference" by travel agent or hotel website therefore we had to stay at the "old wing" suite later on. The "old wing" suite bathoroom has a florecent light with a rotten medal faucet and the bathroom smelled. Keep in mind this was a suite that cost USD $300/night !!! You think they could make the bathroom a little nicer. The resort had several construction going on during our stay, which was VERY noisy and annoying as we paid so much to try to have a quiet holiday and got the construction noise same as in the city back home. They also didn't mention anything about the construction when we checked in. It was also annoying as we we had in room massages while the freaking construction was going on. We also were not happy with the room serivce, we called lunch and they brought salad w/out dressing. After I asked for dressing they then brought the wrong dressing that was not what I asked for. We had some problem w/the window, asked them to come fix it, they came in thinking they were going to change the blanket!!! The staff were not very professional and well trained, ok for a 3 star hotel but not up to a 5 star hotel and not worth the price.

We liked the Prince Hendrik Cafe, good choice for lunch and dinner. Also very romantic to sit out by the beach and have dinner in Prince Hendrik Cafe. We loved the in room massages, they were cheap and heavenly! We liked the pool with bar access. Avoid peak season in Borocay, the resort and beach are filled with people and can get very noisy. Overall, we both feel the resort is over priced and is a 3 star resort trying to pass for 5 star. If we return to Borocay we will not stay here again.

My husband went to Boracay with our 18 month daughter, who had a blast. The Regency is great for families with young children. The location and amenities are great. Although we took the package with buffet breakfast and dinner which offered plenty of choices, we frequently ordered room service, which arrived promptly. The staff was friendly enough. That can be improved on. The supermarket was withing walking distance so we were able to buy milk and water for our daughter. We would love to go back!

A great hotel choice to stay at while at Boracay. One of the largest hotels and very much in line with Western Standards. Very good choice for groups who want the amenities of a large hotel (pools, restaurants, bars etc). Great location at station 2 and very central to the main bars, restaurants, shopping etc. Good, friendly staff. Bought a package where b-fast and dinner was included. Great for vacationers who don't want to worry about where they are going to eat. But area has a lot of good restaurants so that is not a problem. Rooms are standard but they have quite a variety to chose from including a new wing which is a bit more expensive.