We stayed at this hotel on 25th April for two nights. We were given an updgrade due to a double booking error when we arrived. We were on the 24th floor but not entitled to breakfast or the Bizz Room. The hotel room was small but comfortable, not much room for hanging your clothes but the bathroom was a nice size. The hotel was next to the river so it was ideal for going out on the riverside, although we found it very expensive to eat and drink. The pool was nice although we went down twice and found we couldnt get a bed so had to use a chair which isnt ideal when you want to have a sleep or sunbathe. Singapore MRT is cheap and ideal as the station is only five mins away and Taxis are cheap but for eating out and drinking it is expensive I would say more expensive than London. There is a supermarket next to the hotel where you may want to buy cold cans to put in the mini bar as drinks in the mini bar are over £2.00 for a can of 7UP. Weather was fantastic, but very humid. A nice break to break up a long journey home back to the UK, clean city but be prepared for expensive eating and drinking. Approx £14 for two
alcoholic drink.

We didn't get off to a good start arriving at this Novotel. Due to a late flight our arrival was several hours later than expected at 3am. So all we wanted to do was get to our room and sleep ! The staff member and porter on duty were very friendly and we were checked in very quickly. We had an accor card so had been granted an upgrade to the Club rooms at the hotels discretion. We get up to our room and were not amused to find two single beds despite requesting a King (and the fact that the girl on reception could see that my wife and I were a couple). So I told the porter to turn around and back down to reception we went. She was very apologetic and quickly arranged us a king room (one floor higher on about the 24th Floor I think). Despite being tired we were very impressed with this room and the view in particular. The lighting controls were especially good with a comprehensive control panel including night lights many different lighting combinations that you don't usually get. I left the room at about 9am to check Club lounge and find out what time breakfast was until. We had stayed on club floors before and you normally get access to this lounge and breakfast etc. However upon entering and giving my room number the pleasant (but very officious) staff member told me that as I had been given a complimentary upgrade I was not entitled to have breakfast in the cluib lounge or to use the facilities even though I was staying on the club floor. Given there was no one else there I found this a little odd and whilst fair enough you would think that a hotel of this calibre would show a little discretion. That aside, we loved the room and the hotel allowed us a late check-out until 2pm so we could sleep in. The bathroom was opulent and huge and the bath was also large. Only real negative about the room was the fact that you couldn't get onto the small balcony. Beds were also very comfortable. The hotel is very close to Clark quay and the associated nightlife and even on the 24th floor we could hear the music when we arrived. We really enjoyed our stay in this hotel despite the minor glitches and loved the restaurants and bars across the road. The hotel is not too far from the subway for travel to the airport (about 5 minutes walk). Didn't try the bar or restaurants but they looked expensive compared to the range of venues at clark quay. Overall a good quality hotel

Reception on 7th floor, shopping arcade underneath which was being refurbished. Hotel room clean and comfortable. Fantastic views of Clarke Quay. Breakfast excellent. Would recommend this hotel and location for easy access to the city and nightlife.

Really enjoyed staying at the Novotel. Check in was pretty painless. We were first offered rooms on different floors from our teenagers but after insisting that was not appropriate the staff did their upmost to at least put us on the same floor. we were on the 11th floor. our rooms were lovely, the king size bed was enormous with crisp, clean linen. Lots of nice extras in the bathroom, inluding complimentary toothbrushes, paste, mouthwash etc.
In our teens bedroom we found a pair of dirty underpants under the curtain! Not really impressed but the staff were very quick to get them shifted! Yuk!
There was a bit of misunderstanding when our room wasnt refreshed one day but as soon as you mention a problem they're onto it. the staff are all very courteous and respectful.
There is a lot of extensive building work going on at the moment but it didnt really affect our stay, it was all organised to keep disruption to a minimum.
The pool is lovely and there is a great restaurant next to the pool called the Square bar. You can sit outside to eat and the food was very reasonably priced, i thought and most delicious.
It is in a brilliant position for dining out at night. It's dead during the day but at night it all comes alive and there are lots of different bars and restaurants to choose from, right on the doorstep. It's walking distance to China Town as well. We even used the MRT (train) to get back to Changi Airport on the way home. Bit of a bugger to to drag the cases to as its about 6-8 mins walk away and underground through a bit of a rat run but worth it as you can get to the airport for $2.80 plus you get a dollar refund when you give your card back to the machine! $1.80 is a bargain if you ask me!
All in all, we had a great time at the Novotel and i wouldnt hesitate to recommend it.