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Pan Pacific Singapore: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 217 reviews
217 Reviews
5.0 of 5 stars
135
4.0 of 5 stars
49
3.0 of 5 stars
19
2.0 of 5 stars
9
1.0 of 5 stars
5
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 171 hotels in Singapore
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  • Hotel class: 5 of 5
  • Rooms: 778
Description: Located in Marina Bay, Pan Pacific Singapore is adjacent to three shopping malls including Suntec Singapore International Convention and Exhibition... This description is based on information provided by the hotel.
Address:
7 Raffles Blvd
Marina Square
Singapore 039595
Singapore
Check Rates: $246 (SGD334) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Pan Pacific Singapore

( 14-18 of 217 )
“Everything was good!”

Pan Pacific Singapore

3 of 5 stars
Kuala Lumpur
May 12, 2008
2/2 found this review helpful

I stayed at one of the suites which facing the pool. Nice view from the room. When I checked in, a lady called Aki at the reception was very polite and handle my requests very well.

My suite was cleaned and comes with the welcome fruits and a box of chocolate! Bravo to the management for the little thought!

I went to the spa in the afternoon and couldn't locate the spa meant for hotel guests, not the spa for massage or beauty salon. An Indian public area cleaner approached me and shown me the way to the hotel spa. This is what we call "SERVICE"! I have been staying in many luxury hotels and this is my first experience in this property. The treatment that I received from this Indian gentleman definitely will make me want to return to this hotel in the future.

The negative side of this hotel is the club lounge. Staffs were not friendly and practised double standards. When I arrived at the 22nd flloor where their club lounge located, I couldn't locate it. When I got out from the lift, it is their reception area. No greetings or no approach from the staffs there to offer assistance until I approach them. When I went in to the lounge, a chinese lady came and approached us to offer drinks. I do enjoyed the evening snacks served and the view from the lounge. No one cleared the plates when we have finished our snacks. Therefore, I just put it aside on my table. There were only 4 tables occupied at that time and four staffs were on duty. Then, my friend from UK came and joined me for evening cocktails. The same lady came and asked for drinks order. She then only cleared all empty plates. I just felt it is discriminating Asians.

Anyway, the service rendered by your public area gentleman recovered the unpleasant experience.

Hope the management will look at their club lounge staff's attitude and I shall be back and try the club facilities again.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Nothing!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MC1601's Summary
Date of Stay: May 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: November 25, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Pet owners, Families with young children
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Great Location”

Pan Pacific Singapore

5 of 5 stars
Perth, WA, Australia
May 5, 2008
2/2 found this review helpful

We stayed here at the end of our holiday in November 2007, and it was the perfect way to end our honeymoon.
We stayed on the Pacific Floor and enjoyed the free "pantry" all day and the free cocktails at night. We received a cake and bottle of champagne on arrival and were given a tour and explanation of all the facilities on the Pacific Floor so that we could take full advantage of them.
The location was really good, with underground airconditioned shopping all the way to the MRT.
We didn't sample the pool or any restaurants in the hotel as we were only there two nights, but the staff were excellent and remembered our names immediately, though it was quite embarrasing to be introduced as "the honeymooning couple".
All in all, this was a fabulous stay, and I would not hesitate to stay here again and recommend it to everyone I know.

  • This TripAdvisor Member:
    • Liked — The location
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MadSci's Summary
Date of Stay: November 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: March 13, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Really has the WOW factor!”

Pan Pacific Singapore

May 4, 2008
1/1 found this review helpful

From the minute we walked into the reception area until we had taken in the fantastic view from our Panoramic room on the 30th floor we were amazed by the design and layout of this hotel. Check-in/out was very efficient and our room was excellent - modern and very clean. We did not sample the food here but had a great 3 night stay. This hotel would have scored a 5 from us but for the noise from the water system early in the morning that disturbed our sleep on 2 nights - not a major problem but after staying in 4 great hotels on this trip I can't give them all a 5!
Overall a fairly well located top class, stylish hotel

  • This TripAdvisor Member:
    • Liked — The amazing views - internally and externally!
    • Disliked — Price - and the noisy plumbing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marmin's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 35-49
Member since: December 04, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Stunning panoramic views”

Pan Pacific Singapore

May 4, 2008
1/1 found this review helpful

Stayed for two nights on our way to Australia.Very friendly and knowledgeable staff.The hotel and our room was spotless and the view was absolutley stunning.The location was excellent,all the major sights within walking distance,and close to several shopping centres.Highlights of the stay included the speedy outside lifts and the very comfortable huge beds.Do go the extra few dollars and reserve a panoramic room as you won't be disappointed. Highly recommended.

  • This TripAdvisor Member:
    • Liked — cleanliness,comfort and the very large bathroom.
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
barnetts_7's Summary
Date of Stay: March 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: September 24, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“First Class hotel in Singapore”

Pan Pacific Singapore

5 of 5 stars
Oxfordshire, England
May 1, 2008
1/1 found this review helpful

Arriving in Singapore is a great experience; flying in over thousands of ships in the bay, and landing at what looks like a floating city is a great way to arrive! The drive to the hotel from Changi airport is a pleasant 30 minuts or so, along tree lined boulevards. The hotel is located in the business district, near the new Singapore Flyer big wheel (same size as the London Eye, but mounted on a slightly higher plinth, making it the tallest in the world...at the moment!). To get to Orchard Road and the main shopping area is a taxi ride, but the Marina Square mall adjoins the hotel, so if you need to shop, it's all close. You are also around ten minutes walk from Raffles, about 15 mins walk to the main government buildings, 15 mins from the Merlion, and a short cab ride/30 min walk from Boat Key and Clarke Key. The hotel lobby is very well presented; plenty of helpful staff and a stunning atrium bar in the middle. Rooms are large and comfortable, and there is a good selection of restaurants. Try the rooftop Chinese restaurant - food is good; views are stunning! The outdoor glass lifts are also part of the experience!

There is a spa onsite, as well as the usual business facilities.
The pool area is tastefully laid out, and as soon as you arrive, the staff will present you with a complimentary ice-cold bottle of water, and even better, when you've finished each one, they'll bring you another! Good sized pool as well. Not the cheapest hotel by any means, but well worth it.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
soulsease's Summary
Date of Stay: April 2008
Member since: March 03, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $246 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Pan Pacific Singapore

( 14-18 of 217 )
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Pan Pacific Singapore Address

7 Raffles Blvd | Marina Square, Singapore 039595, Singapore