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Parkroyal on Kitchener Road: Traveler Reviews

Call now to book: 1-800-733-5916 from Orbitz
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3.5 of 5 stars 88 Reviews
5.0 of 5 stars
13
4.0 of 5 stars
34
3.0 of 5 stars
13
2.0 of 5 stars
11
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#32 of 181 hotels in Singapore
Show Hotel DetailsHide Hotel Details
  • Hotel class: 3 of 5
  • Rooms: 530
  • Address: 181 Kitchener Road, (formerly New Park Hotel) Singapore 208533 Singapore
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Well-equipped 21-story Hotel located in commercial area, near "Little India", 5 minutes from central business district. This description is based on information provided by the hotel.
Business Center Fitness Center No Free High-Speed Internet No Free Parking Pets Not Allowed Restaurant No Room Service Swimming Pool
Check Rates: $178 (SGD264) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Parkroyal on Kitchener Road

( 16-20 of 88 )
“Not bad....”

Parkroyal on Kitchener Road

4 of 5 stars
Melbourne, Australia
Apr 22, 2008
2/2 found this review helpful

Booked this hotel as many other hotels downtown were fully booked or grossly overpriced.

I booked the club room as the SGD300 price includes breakfast and internet. Singapore hotels charge quite unreasonably for internet access.

This hotel is not near the other hotels. Not near Orchard Road or near City Hall/Suntec Area. However, it is only about 100m to the MRT station and it will get you down to Orchard Road (at Dhoby Ghaut station) in no time.

This neighbourhood is alive 24 hours a day, thanks to the nearby Mustafa centre...reputed to be the bargain departmental store in Singapore.... you are supposed to get great deals here if you don't mind the crowds and the congested aisles...

Lots of coffee shops and stalls nearby if you are hungry in the middle of the night

This place is called Little India.... and at times, you can feel that it is more like Mumbai than Singapore!

The hotel is clean.
The club floor is opened till 11pm...you can get drinks but I could not find any food...

Breakfast was at the club floor... nice view but limited selection of food. Service was good fortunately.

My main complain is that the shower ran out of cold water in the morning.... had to tolerate hot water to wash off the soap off my skin... i think this should not happen in a hotel that charges me SGD300 (USD200) per night.

Other than that, I don't have anything against them..

  • This TripAdvisor Member:
    • Liked — Decent hotel without paying astronomical prices
    • Disliked — Shortage of cold water during shower in the morning!!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MikeCMelbourne's Summary
Date of Stay: April 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Great pool scene
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Most, but not all, aspects excellent”

Parkroyal on Kitchener Road

4 of 5 stars
San Diego, USA
Apr 8, 2008
2/2 found this review helpful

Stayed in PR for 2 nights in April. Room was very clean (we were even comfortable letting our baby crawl around throughout the room) and large for the style of hotel.

Breakfast (which was included in our rate) is fantastic, with a buffet catering to a wide variety of western and eastern tastes.

The hotel is also well located (Farrer Road MRT is across the street and Lavender MRT is about a 10 minute walk in the opposite direction). We were also pleasantly suprised to discover we could walk to the hotel (about 15 min with bags) from Lavender Bus terminus, which is where over land coaches to Malaysia (serving Melaka for example) stop.

In terms of standard business ammenities it is slightly lacking (the cost of internet is really high for example). Staff were very friendly but not always great at getting things done (having to call repeatedly over a 2hr period to get the alarm clock turned off in the vacant room next door on a Sunday morning was annoying!) For location and price though this is an excellent stay.

  • This TripAdvisor Member:
    • Liked — cleanliness and breakfast
    • Disliked — cost of internet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cello626's Summary
Date of Stay: April 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: April 01, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 2 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“It's all good”

Parkroyal on Kitchener Road

5 of 5 stars
Perth, Australia
Apr 3, 2008
3/3 found this review helpful

I've visited Singapore many times over the past few years and have watched hotel prices rise at an alarming rate.

I now search high and low for good value hotels, and that's exactly what I found at the Park Royal on Kitchener Road.

I booked this hotel for an overnight stay via the hotelclub booking site. We paid US $126 for a double room inclusive of all taxes and breakfast for two.

We were given a quiet room at the end of the hall on the 14th floor, which was completely non-smoking (yea!). Our room was fresh, clean and inviting. It had a comfortable king sized bed, a desk with comfy lounge chair, a safe, mini bar/fridge, powerful air conditioning, two bathrobes and plenty of space.

I loved the lighting - bright lights over the sink and mirror in the bathroom, plenty of lamps and soft lighting in the bedroom. There was a floor lamp, desk lamp, lights under the bed side tables and individually controlled reading lights attached to the bed.

The bathroom was modern and spacious with a shower over the tub and ample shelf space.

This hotel is located right next door to chaotic Mustafa Center, a 24 hour shopping complex that seems to be busy round the clock. It's also right across the street from an MRT station, so it couldn't be more conveniently located.

All one need do is walk out the door to find Indian food, but we chose the restaurant in the basement of the hotel - Jewel of India - excellent choice - inexpensive and really good ($12 nett each for dinner buffet).

The hotel breakfast was excellent with a wide array of hot and cold food options.

The staff was friendly and helpful and allowed us to check out at 2 pm at no extra charge.

I was really impressed with this hotel and won't hesitate to stay here again.

  • This TripAdvisor Member:
    • Liked — Clean, fresh, excellent value
    • Disliked — One elevator out of service, so others were a bit taxed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melnq8's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 35-49
Member since: December 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Very Happy Traveller!!!!”

Parkroyal on Kitchener Road

4 of 5 stars
Melb, Australia
Mar 19, 2008
3/3 found this review helpful

We stayed at this hotel for the past 2 weeks. I have mostly positive things to say about our stay!!! Our room was lovely and clean and cleaned daily by housekeeping. We had a lovely fruit basket in our room on arrival. The Porters and Concierge were very friendly and helpful to us. We had our breakfast included in our stay so that was a wonderful start to each day. The spice brasserie breakfast catered to everyones tastes and needs!! I found the food to be plentiful and delightful. The danish pastries were delish!! I think because we had 2 weeks there, we got to know some of the staff, so we were greeted and treated very well.
I loved the location as i am not keen on being in the city area. Having the Mustafa centre just a 1 minute walk away was great for whenever we needed anything...and i mean anything!!! This place is the biggest shop i have ever seen and i managed to get lost in there many times! There is also many Hawker centres within a 2 minute walk, so we ate at them a lot and never payed more than $10SING for our 2 meals.
The hotel is a busy one, so sometimes waiting for an elevator at peak times was a pain, but i am a patient person, so i just chatted to others who were also waiting.
The pool and gym area is just beautiful. Very refreshing after a day out sightseeing.

The MRT is so close you can see it from the hotel. Staff are also ready to call a cab for you if required.

All in all, i found the Parkroyal a great place to stay!!!

  • This TripAdvisor Member:
    • Liked — The friendly staff and location
    • Disliked — Elevator broken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jassyjewels's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: July 08, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-733-5916 from Orbitz
“Nice refurb, interesting area”

Parkroyal on Kitchener Road

4 of 5 stars
Melbourne, Australia
Mar 18, 2008
3/3 found this review helpful

This is quie a nice place, and good value. The room was a pleasent surprise at this price.
- The room I stayed in was newly refurbished.
- Very comfy king size bed (pretty firm but good),
- New LCD TV on the wall with many channels (most in Chinese)
- In this climate you need good aircon, and the aircon in this room was nice and cold.
- Didn't eat in the restaurant, but I did have room service breakfast, the full american for $Sing22. Pretty good - and good value. Will try the breakfast buffet next time.
- The hotel is right next door to a famous 24 hour department store - you just have to see this place !!!
- There area is almost entirely Indian, which is great for food variety. Appears to be quite a safe area.

On the negative side:
- The area is not really near orchard road or downtowb singapore - so everywhere is a bit of hike. It's not really in town.
- The lifts were older, and provided an unimpressive slow service.
- There is no parking outside the front door - so it is very hard to have a colleague pick you up. The security guys are very agressive.
- The Bell hops are also quite agressive in taking your bags/whether you want them too or not. Really really agressive.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pommie01's Summary
Date of Stay: March 2008
Member since: November 15, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service
Was this review helpful? Yes No
Check Rates
Average price*: $178 (year-round)
Call now to book: 1-800-733-5916 from Orbitz

Reviews of Parkroyal on Kitchener Road

( 16-20 of 88 )
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Parkroyal on Kitchener Road Also Known As

Address: 181 Kitchener Road | (formerly New Park Hotel), Singapore 208533, Singapore