We had a large group (12-14 people total) and wanted a place where we could all stay comfortably, yet still have a place where we could gather in the afternoons. We were originally booked at another location, but weren't happy with the communication leading up to our stay. I contacted Jorge (owner/manager) after reading about Robinson Crusoe in a tour book. Wow, talk about customer service! Jorge accomodated our every need and then some. Upon arrival, we knew we had made the right choice. While sipping Chilean wine on the balcony/veranda of the common room overlooking the Valparaiso harbor, we knew this was the perfect location for our group. Andrea and the rest of the staff was very friendly and helpful. The breakfasts were plentiful and delicious, and he even accomodated a special request for a group dinner at the hotel. That meal was hands-down the best of our stay. The beds were comfortable and the location is quite peaceful, off the beaten path. I highly recommend the Robinson Crusoe as the place to stay for anyone visiting the Valparaiso area.

We were originally booked at another location, but heard about this hotel and switched and are very glad we did! It was a slower season for Valparaiso (late Fall), but the staff took the opportunity to give us even more personalized attention.
Location: Very close to the waterfront (for cruisers), but up on the hill to give an outstanding view of the town and harbor. The top floor is now an enclosed balcony with 360 deg views where a delicious breakfast is served (and which is the most hearty hotel breakfast I've ever seen).
Architecture: The main hotel is composed of five buildings that have been restored in the original adobe style and decorated in SW American/Chilean Indian style. They layout is confusing at first until you realize how the original buildings and alleys have been united to form a common space which is fascinating and homey.
Rooms: Very well appointed with comfortable beds and furniture. American travelers may find the bathrooms small, but they are generous by European standards.
Service: I am very sensitive to this--both good and bad service. I will gladly spend more or go out of my way to visit a place that seems to care that I am there, and the RC Inn excelled! Andrea led a staff that was committed to providing the best experience possible.
I would certainly re-visit the Robinson Crusoe again!

My experience at the Robinson Crusoe was first rate from the point of booking the room to the afternoon I left the Inn. Upon contacting the Inn owner, Jorge, to directly to book a room for a 6-night stay, he was responsive to my requests and questions and offered his help in coordinating airport pick up/drop off. Not having visited the Valparaiso/Vina del Mar area before, Jorge provided guidance on "must see" sites, helped coordinate unique tours to local wineries/
restaurants, and advised my husband and I on the best locations to buy jewelry, types of local wines to purchase, etc.

My experience at the Inn will be a fond memory and I am so happy to have stayed at the Inn vice a "traditional hotel" in Vina del Mar (which is where most visitors stay when they arrive in this area). Why? The intimacy of the Inn, the truly amazing view of the city and the port from the floor to ceiling windows in the living area/eating area, the lovely furnishings and artwork throughout the Inn, and the attentiveness of Jorge and the staff to any and all requests I made.

While Valparaiso is an older city, the Inn is not. The Inn has a modern architectural style and with its furnishing mix of antiques, nautical, and native Chilean Indian, it is truly a gem of a B&B that should be appealing to most travelers. Jorge is expanding the operation across the street from the main Inn with another beautifully built facility with more rooms, gathering area (great for parties, social events), and dining area.

Traditional breakfast in Chile is tea/coffee and a breakfast pastry. .. but not at the Robinson Crusoe! Jorge and the staff whip up an amazing morning fare--omelets, pancakes, unique breads/pastries, fresh fruit salads, fruit whips. .. need I say more?

Jorge and the staff (specifically Andrea) made my husband's and my stay a trip to remember. How many hotels send a "thank you for staying with us" note? Fond memories and yes--friends were made at the Robinson Crusoe.

I had the great fortune to discover the Robinson Crusoe Inn while investigating places to stay in Valpariaso. I was a guest at this amazing Inn for 5 nights. I was on a solo trip to Chile to meet my husband who was traveling on business. I had never traveled to South America before and was unsure of what to expect. Arriving at the Robinson Crusoe Inn, I felt like I had arrived to a long-known friends home. This was especially comforting to a woman who is traveling alone. Jorge and Andrea were very welcoming and made me feel right at home. The establishment is very tastfully decorated in a way that made me feel like I was experiencing real Valparaiso and real Chile. You have to see it to believe it... the details in decor are magnificent. I had considered staying at a more American-style hotel in Vina del Mar, but I am so glad that I chose to stay in Valparaiso. It is such an interesting city and so different than anything I have ever seen before.

The Robinson Crusoe Inn is tucked up on a hill in Valparaiso, with an awe-inspiring view of the Pacific Ocean. The Inn is different than any place I have ever stayed. My stay was a significant part of my whole travel experience. Jorge took a personal interest in ensuring that my experience was positive. He assisted me in setting up tours and gave excellent recommendations for restaurants and activities. He made it so easy. He even helped me get to where I needed to go to meet my husband. I doubt one would ever get this kind of attention and care in most other hotels.

In a nutshell, I highly recommend the Robinson Crusoe Inn as a place to stay where you will get an authentic Chilean experience, along with first class service in a truly beautiful setting. I am already dreaming of my next visit to Chile.

Other highlights: Delicious huge traditional breakfast, small lapis lazuli jewelry store with very attractive pieces for sale at reasonable prices, drinking wine while overlooking the city and Pacific Ocean.

Lisa, Norfolk, VA