We were booked through OAT travel, two nights first, then two nights after Machu Pichu. First stay was ok, they booked us on the 5th floor. Second stay was bad. They put us in room 210 which is right above the restaurant. Unknown to us, there is open ductwork from below right into our closet. There was a party the 2nd night with loud music and speeches. We heard everything as if we were at the party. At 10:30 pm, we called the front desk to complain. Lady said party was going to end in half hour. At 11:30 pm, we called again, lady said party was going to end in half hour. Finally, at 12:30, I was furious. Lady said the party ran overtime, she was going to get her supervisor to end the party. After that, the clean-up took another hour. Lot of noise and banging around. We had to get up at 5 am that morning. The problem was not the party. Those guys probably paid good money to book the resto. The problem is---why is there open ductwork into our closet? It is a major structural defect in the hotel. Here are two pictures, one of the closet and the other of the bathroom. If you book this hotel, ask for a room without the ductwork. Check the room out as soon as you arrive.
chowtemp@comcast.net.
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