I stayed there in May with 5 brothers/brother-in-laws for one night and we loved it. We stayed there after doing the Inca Trail and it was exactly what we needed as it was very clean, hot showers, great breakfast, etc. The gardens were very nice also. I liked that it was not in the main square of town, but still within a 10 minute walk of town and very close to the train station. Our wives had considered coming without doing the Inca Trail and if they had I was going to have them stay in Pakaritampu and after staying there I know that would have been the right decision. They would have fallen in love with the place.
Only complaint was the communication during the booking process. I tried to confirm with them a week before we arrived and I never heard from them, but thankfully they were waiting for us and provided great service once we arrived.

We loved the Pakaritampu. We were here on a "down" day, with nothing planned and hung out in the gardens on a beautiful sunny day. We walked the short walk into town. Great location for peace and quiet - a little oasis. We especially enjoyed the alpacas on "staff." The human staff was wonderful!!! The restaurant was OK - we only had a pizza and breakfast. They were accommodating, as we took the pizza into the fireplace room. We were there on an off night for the place, as only a few guests. We were the only people in the bar and later in the restaurant.

Beautiful hotel in stunning gardens.
Very comfortable rooms with the biggest bed I have ever seen.
Good food for breakfast & dinner. Strange set up in the bar, there did not seem to be a permanent member of staff and sometimes it was difficult to find someone to serve. On one occaision guests served themselves!
The location was excellent, just outside of the centre so very peaceful.

Our tour group with Southern Explorations spent one night at this hotel. It was beautiful. New Adobe cottage like buildings surrounded by flowering gardens. The setting is stunning and you can walk to the train station to Machu Picchu. Rooms were attractive with wood flooring. There is a lovely sitting room with fire place in the main building. Breakfast was included and it was excellent.