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Outrigger on the Lagoon Fiji: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 225 Reviews
5.0 of 5 stars
124
4.0 of 5 stars
57
3.0 of 5 stars
24
2.0 of 5 stars
14
1.0 of 5 stars
6
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#1 of 8 hotels in Suva
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 254
  • Address: , (formerly Outrigger Reef Fiji) Suva, Viti Levu Fiji
Property Type: Resort
  • Hotel featuring an assortment of amenities, sports facilities and leisure activities.
Description: Beach Hotel located on 500-acre private estate, 8 km from Sigatoka & 70 km from airport. This description is based on information provided by the hotel.
Business Center Fitness Center Free High-Speed Internet Free Parking Pets Not Allowed Restaurant Room Service Swimming Pool
Check Rates: $200 (FJD350) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Outrigger on the Lagoon Fiji

( 67-71 of 225 )
“Needs to lose a star or two”

Outrigger on the Lagoon Fiji

3 of 5 stars
Sydney, Australia
Apr 8, 2008
1/1 found this review helpful

The hotel itself is great - on check in we were upgraded to a deluxe room which gave us access to the champagne and canape service; the rooms are well appointed and all in all it was a very relaxing holiday, but there were a number of niggling things that pushes the Outrigger down a couple of points.

Food - definitely overpriced and largely quite bland. Play spot the difference between Mongolian BBQ and pasta by the pool; pay over the odds for an average steak and (admittedly, good) chips; enjoy a bland pizza. If you are going to heed management's warning posted at the exit's resort about eating in local eateries, then don't bother with the food package, otherwise it's probably worthwhile.

Service - intention is all very good but execution is really poor. Order a couple of Diet Cokes at the pool bar and still be waiting for them half an hour later. Offer to take them yourself and be told they'll be along in a moment... a long moment.

At check-in... expect to spend 20 mins as the receptionist multi-tasks her and her colleague's job as she forgets your name as she writes out your meal vouchers.

On check-out, expect pretty much the same.

At the pool, don't expect to get a towel... and if you trek to reception to try to work it out, don't expect them to be able to deal with anything but a simple request.

Don't expect your champagne and canapes anywhere near to the advertised time.

Gym - fairly well appointed but no water. How many five star hotels do you know where you have to buy water as you work out?

If you do choose to eat outside the hotel, then Le Cafe, just to the right of the beach as you look out to sea does cheap, if small dishes for F$7 and cheap beers at happy hour from 5-8.

Won't be rushing back to the Outrigger.

  • This TripAdvisor Member:
    • Liked — The infrastructure... design, rooms, etc
    • Disliked — The service to price ration
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DP72's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: June 12, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Families with young children
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautiful Fiji”

Outrigger on the Lagoon Fiji

Mar 26, 2008
1/1 found this review helpful

My daughter and I stayed at the Outrigger Fiji for 8 nights and I would have to say the facilities and staff made our stay a memorable one! We were made to feel part of an extended family, one we will keep in contact with.
Our room was amazing with a view out over the reef/ocean. Our room was quite large considering it held two double beds etc. Room service always kept it neat and tidy for us.
The Outfigger also catered for my low budget with meal plan options and we had more than enough to eat.
It was hard to come home to reality and not have champagne and canapes every afternoon (these are delivered to your room).
There was a wide range of activities and an information sheet was always placed in our room the day prior so that we could plan what we wanted to do.
The Outrigger is also located on the Coral Coast and has white sand. If you stay nearer Nadi the sand is grey.
We loved every minute of our stay and hope you do too!

  • This TripAdvisor Member:
    • Liked — Clean and tidy
    • Disliked — I couldn't take it home with me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elleBrisbane's Summary
Date of Stay: March 2008
Traveled with: Other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 26, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Absolutely fantastic in every way”

Outrigger on the Lagoon Fiji

Mar 26, 2008

We have just returned from the Outrigger-on-the-Lagoon, Fiji, after a 2 weeks stay.

We actually went to get married there and from our initial arrival at reception (where we was greeted with a drink and fresh cold face towel), to departure was absolutely faultless.

The resort is amazing, from the layout to the people. We were upgraded from a plantation bure to a beach front bure, which is highly recommended. The views are fantastic, as is the butler service which you receive 24/7! Champagne and canapes are delivered to you daily, along with night-caps later in the evening.

The pool area is great, the Sundowner Bar is fab for lunchtime pizza or salad and the views are amazing, especially if you go for a cocktail at sunset!

The choice of restaurants here is plenty, with a different themed buffet every other night in the main bure and the breakfast selection is to die for.... try the burcher muesli (a local speciality!).

What made it extra special for us also was the people... they cannot do enough for you and are always extremely pleasant and happy to help with anything at all.

The Bebe Spa is a must. This place is heaven with views that are incredible, overlooking the whole resort and the ocean. Myself and my partner went 3 times (the time together treatment is very special). So it is ideal for both male and female, as couples are in their own private room.

Also the IVI Restaurant is something that has to be tried out while staying. The service and food here is second to none and is a nice get-away from the children too as they cannot dine in this restaurant.

If you are going here to get married also like us, then you will not be disappointed.

The only thing I would say is that during the holiday period I expect it would be very busy with children, as it is an ideal family place as well as for couples. If you are like me and don't want to be surrounded by children, then don't be deterred, as the resort is so big and there is separate things for children to do that you don't really notice.

The whole experience of staying here, in my opinion, is perfect. We will definitely go back on a future anniversary! I cannot undestand anyone that would have anything negative to say on this place.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
funshine77's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: May 24, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children
I do not recommend this hotel for:
Young singles
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Five star luxury...does the job even if a bit sterile.”

Outrigger on the Lagoon Fiji

Mar 24, 2008
1/1 found this review helpful

The rooms at Outrigger are amazing. We stayed in the cheapest double room available - huge bed, spacious room, modern designs, flat screen tv.

The service is very good - although not amazing for a five star resort. You tend to get a bit sick of having some greet you with 'bulla' every 3 minutes. On the first day of arrival our satellite TV didn't work and after about 1 hour of trying to fix it we were moved rooms without question. Reception staff are very helpful.

I would recommend getting the meal package, as the food is quite expensive. The servings are very large though, so you tend not to eat three meals a day.

There is no beach to speak of and if you are looking for a relaxing beach getaway, you should just go out to the islands. At times I forgot I was in Fiji as we didn't even leave the grounds for about three days! The lounges near the pool tend to fill up quick.

If you are looking for a relaxing getaway where you don't need to think too much, then Outrigger is for you. Just be prepared to pay a bit for it.

We also did a Thai cooking course with the head chef at the main dining establishment, which was well worth the money and was something we certainly weren't expecting to do in Fiji!

  • This TripAdvisor Member:
    • Liked — Amazing rooms, beautiful grounds, fantastic pool, good sized meals, Thai cooking course
    • Disliked — A bit expensive, no beach, somewhat sterile service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rosebuddy_AU's Summary
Date of Stay: March 2007
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: February 28, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pool great for young children”

Outrigger on the Lagoon Fiji

3 of 5 stars
Sydney
Mar 20, 2008

We stayed 5 nights at the Outrigger. The hotel has a magnificent pool with special area designed for young children. Many hours were spent at the kids pool.

We stayed in a Plantation Bure, the Butler service was nothing to rave about the canapés were hit and miss. If you are sharing a bure with young children you need to be aware there is no chain on the door. We ended up having to barricade the door to stop our children opening the door at night. Hammocks outside the bures where excellent.

I recommend you check out the Ivi restaurant, food was excellent compared to the rest of the hotel.

The Bebe Spa was amazing treatments are expensive compared to Australia but very good I had a spa pedicure and the views are amazing. There is also a cocktail lounge at the spa, where you can see the sunset.

The kids club wasn't a highlight for my children, activities were not very structured and seem to only happen if there were enough children. Children can eat every meal with the kids club in the main restaurant which enjoyed by my 2 and 4 year old.

The staff were very friendly, but slow the service wasn't 5 star.

  • This TripAdvisor Member:
    • Liked — Children's Pool
    • Disliked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bigtop's Summary
Date of Stay: March 2008
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: December 27, 2007
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
A romantic getaway, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
People with disabilities, Older travelers, Pet owners
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $200 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Outrigger on the Lagoon Fiji

( 67-71 of 225 )
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