This is a really great place to stay if you want to explore Dubai, an excellent hotel. From the moment we arrived at the hotel we were very pleased with its location, because it's near the old part of Dubai. We didn't go to Dubai to be at the beach, so if you plan to do that this is not the right hotel for you.
The lobby and the reception are beautiful, the staff is very kind and helpful, and you do feel welcome.
We had a standard room which was quite spacious, although the closet was not too big but we didn't mind that. The airconditioning worked great. The mini bar is good, the selection of tv programs is excellent. Every room has free internet access and in some rooms you can even catch a wireless signal (also complimentary by the hotel after calling the business center). And the important part - the bed- was very comfortable. The bathroom is nice, spacious, I loved listening to MTV while taking a shower :-)
The room had a small balcony with two chairs and a table, and a great view of Dubai creek which is great especially at night when you see all the lighted dhows sailing.
Do we need to say that the room was spotlessly clean?!? That is one thing which is very important to us so we were very pleased.
Room service is excellent, we enjoyed breakfast in bed, warm croissants, papers and great coffee.
Breakfast buffet is absolutely perfect, great choice of everything, and if you can't find what you want, the chef is there to prepare whatever you wish to eat.
The choice of restaurants for lunch and dinner is great, a bit pricey but great food.
The pool is very nice, and has creek view also.
There are some things which we thought could improve. I didn't like one of the concierges who was not too nice and didn't really try hard to help us book some tours. It's maybe a stupid thing to point out but for a five star hotel the concierge should be much more helpful and polite. It wouldn' kill her to smile every once in a while :-)
The other thing is that the hotel doesn't have a shuttle to the beach or to major malls which most of other five star hotels in Dubai have. Some hotels also have access to the beach through some luxury hotels in Jumeirah beach, so you don't have to go to public beaches which are not that great.
Overall, this is one of the best hotels we stayed at and we really reccommend it to everyone who goes to Dubai either for business or pleasure.
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