This hotel was a great disappointment. I would rank the rooms well below average and certainly far from what I would expect for a 5-star hotel (and for the price I paid). The furnishings are old and dated; indeed, the decor is straight out of the seventies. For this purported caliber of hotel, I would expect a lot more, including not just nicer rooms in general but also updated bathrooms and on-demand movies, for example. And for a supposed nonsmoking facility, the hallways and even sometimes the room reeked of stale smoke. Really, based on room quality alone, this is one of the worst hotels I have stayed in, ranking near the bottom with the oldest rooms of the Las Vegas Flamingo.
The pool area is nice, but, despite the presence of a separate children's area and pool, the main pool is overrun with kids. I knew this place was ranked family-friendly, but I did hope that there may be a pool for the adults to enjoy as well. Also, even if you do want a seat anywhere near the pool, you apparently have to rise with the sun to go save your seat. Having given up on the pool after a few days, we tried the beach but were forced out within 20 minutes due to being attacked by gnats. This left us with only some places on the grass, which was fine; however, I booked this hotel largely for the pool and beachfront property and thus would have appreciated a seat near some body of water.
The breakfast buffet was, at most, okay, and overall I found the food choices at the hotel generally to be somewhat lacking.
On the positive side, the staff, specifically room service, housekeeping, and doorstaff, were excellent--very friendly and helpful. Also, the gym is fantastic--it has nearly every piece of equipment you could hope for (often in multiples) and overlooks the Gulf.
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