Before coming to stay at this hotel we had spent 5 nights at the royal meridien in jumeriah beach..it was a fantastic 5 star...coming to this hotel afterwards was a very big let down. Sheraton Dubai Creek good location but that is it. They gave us room 1101 WHICH NEEDS TO BE AVOIDED. For a 5 star hotel I thought it was a very big let down. The rooms are dated, and room 1101 I found was dirty, dated, had stains on the sofa, curtains and carpet, the balcony was dirty and for a no smoking floor the corridor wreaked of smoke. Very big dissappointment. Fantastic views of the creek but I would not bother with a Towers Room which I though was a complete waste. Ok you get a airport transfer, but that's about it. You get complimentary drinks all day which is good but they lounge is so small that you are practically sitting next to strangers, complimentary breakfast is a waste of time limited choice and continental - small selection. I would have prefered to save on the room rate and eat in the Vivaldi resturant for breakfast. Indian resturant was very nice. you get complimentary internet access but that is also a waste because there is only one computer so you have to hang about. Service was just ok.....not fast and they charge 5 dirhams each time you order room service. I have stayed at many 5* hotels and this has got to be the worst - room really spoilt our holiday especially when I paid £620.003 nights !! I will not be staying here again. It is a good location on the creek...so if that is going to be enough for you go for it..but otherwise I would go somewhere else.
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