I was a bit hesitant to stay at this hotel as it was classed as 4* and ideally I wanted a 5* hotel but I must admit, this hotel definately felt like a 5* hotel. The staff were very friendly and helpful especially when we needed a larger taxi for the whole family. The location is terrific - not too far from the Gold and Textile Souk, the major malls are all about 10-15 mins away (expect the Burjuman which is down the road from the hotel) and the beach is also not too far. The hotel provides a free shuttle service to the open beach every morning which means you don't have to fork out for a taxi ride there! Not that the taxis cost that much in the first place. I will definately go back to Four Points by Sheraton Hotel in the near future and can gladly say my stay there was very pleasant.

Very comfortable beds, good location, nice breakfast.

This review covers two visits to the 4-Points in May and June 2007. Both were fully satisfactory. This is a quite small hotel by modern Dubai standards and it is located on the edge of the old city. As such it is in the centre of more normal urban life – small shops, restaurants, hairdressers, tailors etc. which can be reached on foot
- than the much larger hotels springing up elsewhere on locations which are essentially only accessible by taxi. The rooms I stayed in were very comfortable and spotlessly maintained and the staff was helpful and friendly in the extreme. The fruit platter provided on arrival was most welcome. There is a small but well-maintained swimming pool with comfortable sunbeds and shades. There is an ATM at the entrance – very convenient for newly arriving guests who lack local currency. Since there are so many other restaurants in the area I had breakfast only at the hotel – this is a buffet, adequate but not spectacular. There is a supermarket immediately adjacent (turn left out of the entrance). Across the road is the reasonably-priced Nefertiti Restaurant, which served a strange mixture of Lebanese and Russian cuisine and a hundred yards to the right from the entrance an equally acceptable Chinese restaurant. A little further, on the corner, is a budget-level shopping mall with a large number of electronics shops – a good place to come for computer equipment and accessories – bargaining is in order. A few minutes walk beyond this brings one into a warren of streets filled with Indian, Pakistani and Bangladeshi-owned shops and businesses, including innumerable gold, electronics and clothing stores, internet cafés and hairdressers. The atmosphere is friendly and very reminiscent of an Indian city and prices are very competitive – I had one of the best haircuts of my life for the equivalent of $5, which included a generous tip. I found this area – essentially “Old Dubai” - a far more attractive proposition than the prestigious but sterile vistas, boulevards and shopping malls of the new Dubai that is rising daily at an incredible rate. I was combining some sight-seeing with business but I suspect that most tourists who are interested in genuine local colour as opposed to a bland multi-star experience would share my view of this hotel’s location as a highly enjoyable one. The one negative criticism which I have is one that applies to very many hotels these days. This is that the desk and chair provided are not comfortable for anybody using a computer for any length of time. As most business travellers today will be bringing a laptop with them, and in many cases using it for extended periods, the provision of a computer-friendly desk and ergonomic swivel chair should be regarded as a must.

It is too bad the others did not have the same experience I had with this hotel. This is a very good example of the fact you don't have to pay a fortune to get a good hotel room in Dubai. I checked in around 2am and although there was some confusion about the date of my arrival, the front desk went out of their way to help and once I got to my room the room service was excellant. I found the hotel to be clean, quiet and in a great neighborhood. The staff was professional, helpful and I will absolutely return as well as recommend this hotel to my friends.