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Jumeirah Emirates Towers Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 44 reviews
44 Reviews
5.0 of 5 stars
25
4.0 of 5 stars
11
3.0 of 5 stars
4
2.0 of 5 stars
3
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#51 of 271 hotels in Dubai
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 400
Description: High above the central business and commercial district, set among landscaped gardens, ornamental lakes and waterfalls. This description is based on information provided by the hotel.
Address:
Sheikh Zayed Road
Dubai
United Arab Emirates
Check Rates: $549 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Jumeirah Emirates Towers Hotel

( 18-22 of 44 )
“Excellent service and unmatched view”

Jumeirah Emirates Towers Hotel

5 of 5 stars
Fort Lauderdale, Florida
Aug 8, 2007
6/6 found this review helpful

Booked the weekend special for our first three nights in Dubai (July 25-July 28). The special rate of 690AED included breakfast. A taxi from the airport cost 50AED and took about 20-minutes at around 8 PM. We were quickly assisted at the check-in desk and promptly escorted to our room, 2801. The décor is modern but very comfortable. The bed, with nightstands on both sides, is very comfy and the linens very good quality. There’s a cool sofa in front of the window, a large desk and lots of closet space with a safe and coffee/tea maker. Several complimentary bottles of water were replenished each day. The bathroom is extraordinary, with a large marble/glass shower, cool fixtures, and oh what a tub. The amenities are masculine and there’s even bath salt. (There’s a menu of spa-like bath treatments that they’ll prepare in your tub.) The towels, bathrobes, and slippers are nice.
We got a good night sleep but woke early (time zone effects). We could see the camel race track, the towering Burj and other sleek skyscrapers. The breakfast buffet is elaborate, there’s way too much to be able to try it all. After breakfast, we got some info from the concierge and headed to Diera part of Dubai. Once we got over-heated, we came back to the Towers and caught the shuttle over to Wild Wadi Water Park. Guests of Jumeirah hotels are admitted for free. It was quite an experience to see the diversity of the crowd, everything from bikini clad Europeans to completely covered in black local women! There’s a great spot to relax and watch the sun set behind the Burj Al Arab hotel.
The Jumeirah hotel company employees are so well trained in providing excellent service. At the hotel, I asked an employee how to get to one of the restaurants…they walked me all the way! Each employee greets you and does their best to help.
The following 2 days were also great. Our room was serviced twice a day. The hotel seemed busy with mostly business travelers, yet we felt welcome as leisure travelers.
The only thing to complain about is the internet service. There’s no wifi in the rooms and there’s a fee to use the business center.
We strongly recommend the Jumeirah hotels. Emirates Tower is a fine 5-star hotel with committed employees and management. It offers spectacular views of the business district but is not too far from tourist destinations.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
celusnek's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Hobbies / interest / culture
Age group: 35-49
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites
Was this review helpful? Yes No
Check Rates
Average price*: $549 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Average level of service”

Jumeirah Emirates Towers Hotel

Aug 3, 2007
6/8 found this review helpful

Although ideally located opposite the DIFC, I unfortunately cannot agree with many of the comments for one reason and one reason only - the service was below what I expect from a 5 star hotel. Ordering room service was painful as I had to call three times before reaching somebody and then had to wait 45 minutes for a simple order.
The lobby lounge service team fared no better as they were neither efficient or friendly.

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
travelator's Summary
Date of Stay: April 2007
Visit was for: Business
Age group: 25-34
Member since: March 07, 2006
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 2 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $549 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Superb stay again!!!!”

Jumeirah Emirates Towers Hotel

Jul 16, 2007
3/5 found this review helpful

Just come back from my fourth stay in this fantastic hotel. I was here 2 times for business and last year for leisure with my 13 year old son. Again this holiday was the best. Although this is a business hotel when you are on holiday its simply the warmest place I've ever experienced. it feels like home when all the staff know your name and treat you in a way that you don't want to leave.
Combined this stay with 3 days in the Meridien Mina Sayahi, but after 3 days (booked for 4) I rushed back to Emirates Towers.
Enjoyed the free entrance to Wild Wadi very much, with the hotel shuttle it was a great break during the day and my son and I had so much fun.
Try to eat in Mosaico and the Rib Room, both restaurants are very good.
I can't wait to go back again!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarilynHolland's Summary
Date of Stay: July 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: August 09, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Theme / Amusement park, Other
Was this review helpful? Yes No
Check Rates
Average price*: $549 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Amazing!”

Jumeirah Emirates Towers Hotel

5 of 5 stars
Colchester, United Kingdom
Jul 14, 2007
5/5 found this review helpful

Stayed at the ET for 4 nights on Honeymoon. Flew with Emirates via Kuoni.

This was the second part of the honeymoon and we flew in from The Maldives, but we flew with Emirates the whole trip and totally recommend them.

Due to the flight timings we arrived at the hotel at 6am, with a usual check in time of 3pm! However, we checked in and were told our room would be ready as soon as possible, and we got it about 1130 so although a long wait it could have been worse.

As it was a honeymoon, we got a free upgrade to a suite(!) so we can't comment on the standards of the standard rooms, but I can't imagine for a minute that they aren't just a superb as the suites just smaller.

Breakfast was in the Moasica Restaurant and was a buffet, but what a buffet!! Everything from traditional fry-up, to smoked trout and salmon, fresh fruit, cold meats, wonderful bread, cereals, basically anything you could want for breakfast and totally fresh.

We didn't eat main meals in the restaurant but there are several to choose from, and not too badly priced. We did have room service which was superb and again not excessively priced.

The views from the glass lifts and the bar on the 51st floor were amazing.

The staff were perfect, always willing to help but never bothering you, they just seemd to 'be there' when you needed them.

Of course, this hotel is mainly a business hotel and while it's worth going to say you've been there it's not a first choice for a romantic break but for luxury, it's perfect.

A few tips:

as a guest of the hotel you get free admission to the Wild Wadi Water park (saving 25GBP/50USD per adult) and there is a free courtesy bus to get you there and back.

Also, if you want to go and have a look round the Burl-al-Arab, the 7* hotel, you usually have to go on a guided tour including tea at about 40GBP per person and your tour rep will tell you that is the only way you can go in.

However, as a guest of the ET (which is part of the same group) just ask them to book you in a tour which is free and while the times are fixed (9-10am, 5-6pm 11pm-midnight) you see more (including a 3 bedroom suite on the top floor) than you would on a proper tour (which only goes to the public areas).

It's def worth a look round.

Our excursions worth going on are the 'Dubai nights' which included dinner and the revolving restaurant at the Hyatt Dubai, giving great views, and also the Dhow dinner cruise on the Dubai Creek..... both include dinner and only work out about twice the cost of eating in the hotel anyway.....

Also good is the city tour on a open topped bus...

Finally, don't walk anywhere it's too damn hot and taxis are so cheap..... our 30 min ride back from the Burj only cost 4GBP

Any Q's just ask

simon.wilding@tesco.net
colchester, UK

  • This TripAdvisor Member:
    • Liked — Everythng
    • Disliked — Nothing (honestly)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SimonWilding's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: January 30, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Great food / Wine, Other
Was this review helpful? Yes No
Check Rates
Average price*: $549 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Professional and Slick”

Jumeirah Emirates Towers Hotel

5 of 5 stars
Nottingham UK
Jul 5, 2007
2/4 found this review helpful

Stayed at the Emirates Towers for 4 nights in May 2007 - I found an excellent rate direct on the Hotel's own web site of around £115 per night (including all taxes) for 2 people which included breakfast at the hotel.

As a resident you have access to the supfast lift which is a real experience.

The room was large with excellent views across Dubai. The bathroom was large and well equiped.

The free slippers are the best I have collected from Dubai to date and this includes the Hilton, Jumeriah Beach, Fairmont and the Jebel Ali!

Check-in process was excellent and efficient. The lobby was also buzzing with people.

Check you bill carefully - I managed to spot that my inclusive breakfast had been added to my bill on one occassion. To be fair when queried it soon came off straight away no arguements.

Ate in Scarletts which was excellent value and tasy food - would advise booking in advance!!!!

Funky room key - same shape as the Emirates Tower,

  • This TripAdvisor Member:
    • Liked — Value for money - Professional and Slick Service.
    • Disliked — Can be a bit of a scrum getting a taxi at busy times outside the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Big_Daddy_Si's Summary
Date of Stay: May 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with friends
Age group: 25-34
Member since: June 24, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon
I selected this hotel as a top choice for:
Beach / Sun, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $549 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Jumeirah Emirates Towers Hotel

( 18-22 of 44 )
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Jumeirah Emirates Towers Hotel Address

Sheikh Zayed Road, Dubai, United Arab Emirates