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Taj Palace Hotel: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 50 reviews
50 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
9
3.0 of 5 stars
4
2.0 of 5 stars
4
1.0 of 5 stars
3
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#36 of 264 hotels in Dubai
Show Hotel DetailsHide Hotel Details
  • Hotel class: 4 of 5
  • Rooms: 249
Description: Spacious guestrooms with parquet floors and area rugs - Located in heart of city in Deira District - 5 kms to Dubai Airport. This description is based on information provided by the hotel.
Address:
P O Box 42211
Dubai 42211
United Arab Emirates
Check Rates: $334 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Taj Palace Hotel

( 8-12 of 50 )
“A poor Taj hotel”

Taj Palace Hotel

3 of 5 stars
New Delhi, India
Mar 4, 2008

You will probably like this property a lot more if you have not sampled other Taj properties in India which are always fantastic. If one were to compare this hotel with others available in Dubai then it will fare much better.

The rooms are very large. While they are better than most clinical Dubai hotel rooms they lack the warmth and personality one would expect for the price. One constantly gets the feeling in all aspects of the hotel that they are penny pinching in their expenses. The tea bags are awful, the toileteries are limited, one constantly has to ask for small things like shower caps. The food at breakfast does not compare to international standards. While everyone is very eager to please the staff are not well trained. The hotel did not send a car pick up as promised but instead asked us to get a cab which they would pay for. During checkout they decided to errorneously charge us for the entire contents of the room eatables and drinks which they reveersed after we were upset.

Avoid the Turkish restaurant by all means. The staff in he restaurants hate serving guests. The hotel should close the restaurant.

The good part - the hotel is close to lots of interesting eating places and markets. Stroll across for a meal. This is a rarity in Dubai.

After 10.30 pm the roads close to the hotel also has unsavoury transactions occurring on the streets. However they do not bother touists walking by.

  • This TripAdvisor Member:
    • Liked — location
    • Disliked — staff training
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
indianlady's Summary
Date of Stay: February 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: December 03, 2004
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
People with disabilities, Older travelers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Apartments not as luxurious as the hotel rooms, the Indian restaurant is amazing”

Taj Palace Hotel

4 of 5 stars
Harrogate, United Kingdom
Feb 18, 2008
1/1 found this review helpful

I was excited by the thought of finally getting the chance to stay in a Taj Palace hotel. First thought -- there's nothing Palace-like about it. Don't get me wrong, it's a nice looking hotel, just not sure why they're calling a very businessy looking hotel a "Palace". Also, the address of this place is somewhat of a mystery. The closest you can find on the Taj website is a P.O. Box address. I'd already made the reservation, and was preparing for my trip when I realised this. Had to call the hotel just to ask their actual address. And it is listed here on tripadvisor, but not on the hotel's official website. Strange.

We were a group of 7 people. So we booked a 3 br apartment and an executive room (the most standard in the hotel). I have to say that the apartment is nowhere near as nice as the executive room. The executive room is very opulently decorated, but the apartment (while I know apartments are supposed to be more modest looking than a hotel room) is not quite worthy of being in a Taj Palace hotel which is known for the highest level of opulence. The apartment, while very very spacious and served its purpose of hosting a big family, actually looked a bit cheap. Very plain looking old shower curtains and a bathtub that looks like one from a cheap hotel. It was nothing compared to the executive room that had a much nicer bed and covers, gorgeous well appointed bathrooms, and much better bedroom decor. Nothing went wrong during our stay, in fact we had a very nice stay here. But I think the one person who got the executive room really lucked out compared to the 6 of us who chose the apartment.

Service overall was very very good but the best part of this hotel has to be Handi, the Indian restaurant. I will always remember my meal at Handi as the best Indian food I have ever had in my life (and I eat a lot of Indian food)! This is Indian cuisine at its finest and if anyone stays here or anywhere else in Dubai I would highly recommend a visit. We still talk about that one meal every time Indian food comes up in our conversation about how incredible it was. It is now on my must do list for my next visit to Dubai, even if I am going to stay in another hotel.

  • This TripAdvisor Member:
    • Liked — Handi the Indian Restaurant -- absolutely amazing and unmatched by anything I have ever had in my entire life
    • Disliked — Bathroom in the apartment, just looked like expenses were spared on this one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
trevostar's Summary
Date of Stay: November 2007
Traveled with: Family (extended)
Visit was for: Quality time with family
Age group: 35-49
Member since: November 08, 2005
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Outdoor / Adventure, Great food / Wine, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Handi Was a Rip-Off”

Taj Palace Hotel

3 of 5 stars
Muscat, Oman
Nov 30, 2007
12/17 found this review helpful

The Indian Rest "Handi" is a rip-off. The Mineral water per bottle is AED 26, imported from Italy. There are several well know brands of local water eg Masafi, one should be better off not ordering water from this restaurant. Even the food is not any better. The butter chicken and lamb curry I ordered is of poor taste. My host told me that these people are using some cream and micro heat the dish. The chef should know that there are good food in India especially places like Sheraton (Bukhara)Delhi
When I complained about the water, the waitress told that she will give me some discount but I think she could not get approval from her boss. The single item in my bill of AED455 turned out to be Mineral water AED 78 for 3 bottlels plus tax plus other. Next time I will not step into this expensive poor quality restaurant. Please avoid this place.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
avsh's Summary
Date of Stay: November 2007
Member since: November 30, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent service”

Taj Palace Hotel

5 of 5 stars
Midlands UK
Nov 19, 2007
13/13 found this review helpful

We spent 3 nights at this hotel as a stopover on our way to Mauritius. We couldn't fault it. The service was excellent from start to finish. Rooms are enormous and bathrooms luxurious (and we only had a standard room) We arrived in the morning, normally rooms aren't available till after 2pm but the staff went out of there way to make our rooms ready earlier and served us fruit cocktails whilst we were waiting. It is a hotel that doesn't serve alcoholic, but that wasn't a problem. We enjoyed time relaxing around the roof top pool also (when we weren't shopping!!).
Would definately stay there again.

  • This TripAdvisor Member:
    • Liked — The rooms and service
    • Disliked — Smoking permitted in restaurant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hayjoy's Summary
Date of Stay: October 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: November 19, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“great room, spa and location”

Taj Palace Hotel

5 of 5 stars
Athens, Greece
Sep 22, 2007
14/14 found this review helpful

We stayed at the hotel for two nights and managed to see most of Dubai. The location is very good and we were able to walk to the creek and reach the boat for a romantic dinner. The room was seriously luxurious and service was excellent. The spa was lovely and the pool at the roof also. The breakfast was great, but there was another buffet which cost extra and we were told was amazing.

A tip: Get your alcoholic drinks from the Duty free because they don't serve alcohol in the hotel. It is considered by the locals as one of the best hotels due to this (!) They don't mind if you drink alcohol in your room though.

The city is very safe for anyone but they don't like it when women wear shorts and mini skirts or, generally, sexy clothes. Also, keep some change so that you cross the creek with the little boats because if you find yourself on the other side with no cash, well, it's too far to walk back !

  • This TripAdvisor Member:
    • Liked — room and service
    • Disliked — The big breakfast buffet was offered with an extra charge. However the small buffet was also good
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
elisot's Summary
Date of Stay: November 2006
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: September 22, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $334 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Taj Palace Hotel

( 8-12 of 50 )
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Taj Palace Hotel Address

P O Box 42211, Dubai 42211, United Arab Emirates