We booked the Executive Plus room which included airport pick up and return.
After an overnight flight and clearing the immegration queue it was a welcome sight to be greeted by the hotel driver and taken to the car, BMW 7 series with a welcome cool interior and cold bottled water.
We quickly arived at the hotel which like so much in Jumeriah Beach is suurounded by ongoing building. Even though we arrived at 9.30 am and out room wasnt ready yet ,we were quickly checked in and shown to the Executive Lounge where we were invited to enjoy breakfast. Believe me it was a welcome invitation as the breakfast on the Virgin flight left a lot to be desired, even in upper Class.
Within an hour our room was ready . Spacios clean and smelling fresh. The houskeeping staff introduced themselves and reminded us that anything we needed was only a phone call away. Everyevening we had a turndown service including fresh towels and replacement of any of the toiletries used. The room was always cleaned to a high standard throughout our stay.
The staff within the Hotel were always friendly and welcoming and nothing appeared to be any trouble. Such a welcoming change from some other hotels.
The executive Lounge provides , in addition to breakfast, afternoon tea,.great scones,..and evening canapees. Well worth the extra you pay. agaimn the small team in the lounge got to know you quickly and always welcomed you.
Everything within the hotel was good, guest comfort and feel good factor being important to all the staff. The beach was clean and sunbeds were always comfortable, its so nice to be escorted to a sunbed and the towels laid out for you. Security staff on the beach quickly moved on any "univited onlookers" and you felt safe at all times. no hawkers trying to sell you their wares.
Will certainly use this hotel again when returning to Dubai, yes its on Jumeriah beach with building work going on around you but even so there is no noise to disturb your relaxation. the hotel offers a complimentary shuttle bus into the Malls and Gold Souk where yoiu can wander around comfortably and safely.
On leaving the return via hotel transportation was on time and so comfortable, The only time we touched our cases was on arrival in the airport and on departure from the hotel vehicle again at the airport.
All in all a wonderful hotel to stay at and I woudl recommend it to everyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Pet owners
I selected this hotel as a top choice for:
Beach / Sun