I arrived to the Hyatt Regency Dubai on Oct 16, 2007. I was very disappointed. We were not treated friendly at all. I only stayed there for one night and I felt that I was prisoner in my own hotel room. I didn't want to come out because everyone was so mean. To make matters worst. I had extended my stay when I first arrived. All of a sudden, someone keep disturbing me by call my phone over and over. When I finally answered, it was the front desk, tell me that I had 15 minutes to get out of the room because the had other guest waiting for the room. I was in shock. I explained that I had an extension but they still told me to leave. This was my first time staying at the Hyatt and was not impressed at all.

This hotel had some really good points - excellent checkin, nice room ,helpful staff and some really bad points - booked a package including breakfasts - charged for them, dont bother with the revolving restruant expensive and very ordinary. Pool area is not good have much better at home.This is not a hotel for the holidaying family but it is a convenient base for a short stay - close to airport, shuttle to nearby mall, good tour desk - i recommend the desert safari one of the best things we did in Dubai and close to the gold souk and then a ride accross the creek.

Nice rooms but... I was there in May, there was no sun at the swimming pool after 2 or 3pm, as it is hidden behind the hotel building. The bar is beautiful but empty and REALLY boring...
Would go back if I was on business, will definitely not go back there for holidays!!!

This is a nice hotel with large room and fantastic views of the creek . The toiletries supplied were rather cheap for a club room
and there was no clock radio as advertised. Also the promised fruit basket only arrived once not everyday as advertised.The club lounge was nice with drinks between 1800 and 2000. The staff were all really nice but the only drawback was the food. It was awful. we tried different outlets and they were all bad. The breakfast buffet had very little choice and the hot food was always cold. I read another review saying they had about 10 fresh squeezed juices well when we were there there was never more than 4 and they were poured out of plastic bottles! There were no shuttle buses supplied to any of the shopping malls though taxis were plentiful.
I wouldn't return to this hotel solely because the food was so awful. I have had better food in a 3 star hotel and this was the worst ever in a 5 star hotel.