I booked my stay through Emirates Airlines. There is much that is outstanding about the hotel. The room was huge, luxurious wiht a beautiful view of Dubai and the water nearby. The food was excellent and the coffees and hot chocolates to die for. Service at The Kitchen Restaurant was exceptional. The breakfast buffet in The Kitchen Restaurant, which was included in the room, rate was ample. After having breakfast, I was rarely hungry before 8 PM and then I only needed a light snack. As a result, I didn't get to try the revolving restaurant on the top floor for which this hotel is noted.
Service was good and the staff did their best to help me with some snags regarding changing my return reservation.
Adjoining the hotel is a small shopping centre which includes a disco and, believe it or not, an ice skating rink. The hotel staff did not tell me but I discovered a coffee shop upstairs where you could pick up your e-mail at a fraction of the cost of the hotel business centre. There is also a bank downstairs and money changing facility upstairs where you can get a more favourable exchange rate for your money than the hotel offers.
You can book desert safaris (not to be missed) and other tours at the hotel and a shuttle will come to pick you up.
The hotel is conveniently located within walking distance of some important historical sites. Nearby, you will find the gold souk and the Heritage Village which includes the Sheikh Saeed Al-Maktoum’s House, one of the oldest in Dubai and an example of traditional Dubai architecture. Unfortunately, due to the traffic pattern and underpasses, it can take 10 - 15 minutes to walk over there. Save it for a pleasant stroll in the cool of the evening.
In fact the traffic was the only drawback to this location. I realize that Dubai has grown very rapidly and is undergoing a construction boom. It will take time for the transportation system to catch up. Shopping is not nearby so you wil have to take a taxi. I was there during the January shopping month and the wait for taxis was LONG at times. If shopping is a major interest, you may want to stay at a beach location close to the Mall of the Emirates (where there is even believe it or not an indoor ski hill) for 2 or 3 nights for easier access. Most of the beach hotels offer regular shuttles to the mall so this will make shopping easier and give you a chance to unwind at the beach before you fly home.
One thing that is unique about this hotel is that you can take a 15 minute stroll to a local, really mult-cultural community, sample cuisine from around the world, including Ethiopian, and see the diversity that is beginning to unfold in this city. It's a side of Dubai you may not see if you stay in other areas.
Other than the taxi situation and the distance from some of the major shopping malls, I highly recommend this hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Business meeting / Event