booked a 2 bedroom suite via their website, we arrived after midnight only to be told by the night manager that our rooms were not available due to maintenance work. we were taken to a sister hotel ( sharjah rotana ) which was 30 mins drive further away from the city, spoke to the manager of the sharjah hotel who informed me that they would overbook rooms as airlines would overbook plane seats if you book via internet. next time i would go via a reputable internet company like expedia or last minute. next morning the same manager informed me that they only had 2 person studio available although there was three of us. when we arrived the manager informed me that a guest had left earlier therefore the original room was available.

the room was excellent, clean, plenty of room ( i had the main bedroom suite to myself ), staff were very friendly, gym was basic and swimming pool was small but in general a very nice contemporary hotel, shops nearby, not far from airport. next time i would definately stay at another rotana hotel prefably on jumeira beach.

With 7-star this and 5-star that hotels plastered all over Dubai, it was refreshing to find a small, modern hotel that wasn't intimidated by its swankier competitors. The standard of rooms was very high, housekeeping was very regular, the overall service standards professional and there's plenty of choice at breakfast. The hotel pool/sun deck is just big enough for the size of the hotel, though you're not going to be taking much more than a dip in the pool as it's not built for laps. The gym and sauna facilities are well maintained and the staff there are friendly and helpful. The hotel is in a great location for local restaurants and for walking through the city, though it will take you a good 25 minutes to get down to the Spice Souk at a moderate pace. It's not so great if you're looking for a beach-based holiday as the beaches are about half and hour away or more (but then again, almost any journey by car involves getting caught in the Dubai traffic, so half an hour is fairly standard to get anywhere). If there's one thing the hotel could do better, it would be to improve its concierge skills -- they're a bit inconsistent and local knowledge could be better. Overall we got good quality and good service for a good price. We'd definitely go back.

We stayed at the Rimal Rotana Suites in Deira for three nights. We arrived at about 3 30 am and realised we should have booked for that night, as well as the three we had booked, but the staff at reception were very helpful, and they gave us a two bedroom suite so that we could get some sleep. We then had to change to the room we had booked later that day. The hotel has recently been renovated, with the reception/lobby/dining area being quite contemporary. There is an area with four laptops for guests to access the internet. I paid 20dhs (AUD$5.90) for 1 hour and that can be used over a 24 hour period, although there are several other choices depending on the time required. Other staff in the dining room and on the door were also very helpful and accommodating. Our room was a good size, with a kitchenette, bar fridge, king size bed (very comfortable), plenty of hanging space in the wardrobe, as well as an iron and ironing board. You can self cater, but we found the food in the dining room really good and reasonably priced. The hotel is not in the real tourist area, but we enjoyed exploring the streets and shops, as well as taking a taxi to the Deira Shopping Mall (10dhs/AUD$2.95 + 5dhs tip-our choice). We didn't get the hotel staff to arrange any tours as we had already organized our own before we left Australia, but they can if needed. Our only negative comment would be about the smell of cigarette smoke coming into our room under the door, but it was probably more pronounced because we are non smokers. All in all, we would certainly recommend this hotel.

My wife and I stayed here for 5 nights in March. For a three star hotel it is brilliant. The staff are so helpful and friendly. The hotel overall is extremely clean and tidy. The room was very good, apart from the shower which lacked a bit of pressure.

The breakfast was okey. It did get a little boring, but for the price we paid for the hotel, we couldn't complain. The gym is good and the pool-side is fairly relaxing. Both of which are on the top floor.

This hotel has been refurbished in recent years which made the staying that little bit better overall.

The supermarket across the road was an extremely good source for bottled water. 1.50 AED for 2 litre. Compared to the 9 AED for a small bottle in the room mini bar.

WOULD NOT HESITATE TO STAY HERE AGAIN.