Arrival was good, a guest relation officer called Anna was so cooperative, the rooms was fine, the DND sign was out of order, the toilet seat had a wooden cover, and the cleanliness of the room was fine.

recently stayed at the metropolitan hotel for the week of chritmas staff were brilliant there was no job to difficult.
the hotel had free bus to the mall of emirates certain times of day which would also pick up at different times. they also did a bus to there sister hotel that had its own private beach. (well worth going to for the day)
hotel was very clean, always someone around to ask questions i couldnt fault the hotel so if others have they must have been looking for the bad points.
i will defenatly be rebooking in the future!.

This is a nice hotel located in the city. It has just turned 10 years old, which makes it one of the older ones in Dubai. It is still in good condition with an attractive foyer, nice roof pool and a selection of restaurants.

We booked a non-smoking, double deluxe room. However, we were given a twin room. We asked to change, and although we were told this was not possible, we were quickly moved to another room. We later realised that it was a smoking room. Fortunately the room did not smell, but we would have appreciated it if the hotel told us first. The room was nicely decorated and had lovely bed linen, although the bathroom was due for refurbishment.

If you want to stay in Deira, this hotel is perfect. However, you would be best to stay on Jumeriah Beach if staying more than two nights, as most attractions are out that side. It is only the Gold Souk and the airport that are in Deira.

Traffic in Dubai is bad, and it takes anywhere between 30 mins and 2 hours to get to Jumeriah Beach from the hotel. Taxis are charged by the distance travelled, not time, and are reasonably cheap. From the Metropolitan Palace to the Burj-Al-Arab is approx 45 AED. Always take local taxis - the white hotel taxis are expensive (we were quoted 75 AED to the Burj). It can be a battle to get the concierge to flag local taxi rather than the hotel taxis, but be persistent - we saw many guests request local taxis.

The hotel runs a shuttle to its sister hotel, the Habatoor Grand Hotel on Jumeriah Beach. This is a fantastic hotel. The fee for the day is 70 AED, but it is definitely worth it.

There is no shuttle to any malls. However there are a couple of small malls within walking distance which have food courts, and the large Deira City Centre mall is a 15 minute walk away.

We paid £190 per night at the Metropolitan Place - it was overpriced but cheaper than other 5 star hotels in November.

The only gripe we had was that their website said that deluxe rooms receive a bowl of fresh fruit daily. However, we had to call and request this every single day. When I raised this with reception, they said they knew the website said this, but it was not their policy to do it. If you ring room service and ask for it, they bring it up immediately.

Everyone says the Burj-Al-Arab is a must-see. We were skeptical, but had a fantastic night there. We booked the Chocolate Fountain, and were able to visit the Skyview bar afterwards for cocktails and the view. Highly recommend it!

I had to leave Abu Dhabi and come early to Dubai but my reservation at the JW Marriott was 4 days away, so my office reserved this hotel for me. I loved it - great location for walking, nice rooftop pool, excellent overall hotel done in the style of the Waldorf or a classic European hotel. Not a complaint to be made (unusual for me...), and the manager invited those of us who had been there for a few days to a cocktail reception one evening to get feedback. Shows what good administration can do for making a stay pleasant.