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Grosvenor House Dubai: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 154 reviews
154 Reviews
5.0 of 5 stars
131
4.0 of 5 stars
12
3.0 of 5 stars
5
2.0 of 5 stars
5
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#3 of 264 hotels in Dubai
Show Hotel DetailsHide Hotel Details
  • Hotel class: 5 of 5
  • Rooms: 422
Address:
Sheikh Zayed Road
West Marina Beach
Dubai 8500
United Arab Emirates
Check Rates: $472 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Grosvenor House Dubai

( 5-9 of 154 )
“Liked it but didn't love it”

Grosvenor House Dubai

4 of 5 stars
Sutton Coldfield, United Kingdom
May 15, 2008
3/3 found this review helpful

We normally stay at Le Royal Meridien in Dubai but on this occasion we booked last minute and the Meridien was full so opted for the Grosvenor House instead. Enjoyed our stay here but would go for Le Royal Meridien if choosing between the two. Why? well, on the plus side … The food at the Grosvenor House was excellent; the breakfast buffet was far superior to that at Le Royal Meridien. We had a limited choice in the evenings as the hotels restaurants tend to book up very quickly, despite this we could not fault the food we had, it was superb. The staff are helpful and professional, the hotel lobby and public areas are outstanding …… on the down side; don’t be fooled with the offer of ‘complimentary half board’ – this is limited to 100dhs per person – we couldn’t get an evening meal in the hotel for less than 200+dhs per person, the pool area felt claustrophobic and so we used the facilities at Le Royal Meridien – this isn’t ideal as you have to get a shuttle over, although they are frequent we missed the convenience of popping back and forth from the beach or pool to our room during the day if we wanted to. Other reviewers mention a steady stream of daily treats and canapes? we got them only twice during our 5 night stay. The Grosvenor House I feel is more suited to the business traveller whereas the Meridien is a little more laid back with more of a ‘holiday’ atmosphere, our room was nice but rather small and it was a shame that after the fist night the lovely bedding and cushions, were left stacked to the side of the bed throughout our stay nstead of being put back on a daily basis and being taken off in the evening as I would expect. I don’t wish this review to sound negative – overall we enjoyed our stay and I would stay there again, it would not however be my first choice.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mixtures's Summary
Date of Stay: May 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: October 26, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I do not recommend this hotel for:
Great pool scene, Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Other
Was this review helpful? Yes No
Check Rates
Average price*: $472 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“First Class”

Grosvenor House Dubai

5 of 5 stars
Burnley Village
Apr 28, 2008

First class hotel, service, rooms, food, staff everything of the highest order. Try the sister hotel, the Meridian, with it's own private beach. It's just round the corner and the Grosvenor has a 15 minutely shuttle there and back.
I would wholeheartedly recommend this hotel to anyone and find it difficult to believe that even the most demanding traveller would not be blown away by this hotel!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gogglyeyes's Summary
Date of Stay: April 2008
Member since: April 28, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $472 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Makes Wynn Las Vegas look like a Travelodge”

Grosvenor House Dubai

Apr 24, 2008
2/4 found this review helpful

Last June I had the misfortune to stay at Wynn Las Vegas, which was over-hyped and expensive. This place wipes Wynn Las Vegas off the map. Other reviewers have commented on the fantastic rooms, impeccable service and the standard of the food so I won't dwell too much on them but here's an example of the service provided - I had problems finding a TV channel on one of the plasma screens in the suite. I called reception, the attendant arrived inside 45 seconds, and I was on the 21st floor! He had practically sprinted to get there and was almost out of breath! Try asking for that sort of service in the George V in Paris and see how far you get! But enough with the platitudes as they've all been said in previous reviews. Here's some tips that might be useful at this hotel.

1) Keep your key card away from your mobile phone if you can. I've long had problems with my mobile hone signal deactivating hotel room keys and it happened twice here.

2) Take some time to pick out a nice spot at the pool if you're looking for a tan. There are skyscrapers around that will block the sun out very quickly and it can be difficult to find a sunny spot.

3) The hotel is in the middle of New Dubai which is a building site. If you don't like building work stay away from Dubai (although in fairness you won't hear the building work from your room as they are well sound proofed).

4) You don't need to eat too much here, which might sound a strange thing to say but this hotel provides you with "treats" in your room that just keep arriving. Everything from boxes of chocolates, tangerines, cakes, sweets, a cheeseboard ( all free of charge) all turned up at some point in the day.

5) Take some time to work out which elevators go to which part of the building as some go to the apartments and some go to the hotel and it can be confusing.

6) When getting a taxi to the Gold Souk or the Souk's in general, avoid rush hour, they've only got one main road and it will take you forever.

  • This TripAdvisor Member:
    • Liked — Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LondonParisPeckham's Summary
Date of Stay: April 2008
Traveled with: Solo traveller
Visit was for: Business
Age group: 35-49
Member since: October 04, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $472 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Should be 6 stars not 5 ,outstanding”

Grosvenor House Dubai

Mar 27, 2008
3/3 found this review helpful

All of the following included in our room rate: we were picked up at the airport by a chauffer, handed lemon grass scented towels while being driven to the hotel 30 min away. Stayed in a club fl room which was quite & had a view of the ocean. Very modern .Lovely little pastries left for us by our butler every evening. Breakfast was either a small buffet in the club lounge (44 fl) or on 2nd floor where there was an amazing selection of everything you could imagine. The club lounge had great afternoon tea, snacks, drinks on 44 fl. This perk is only available to guest staying in a club room .Shuttles to the beach 5 mins away or to the malls. When time to go back to the airport was chauffer driven .Over all experience, outstanding, food, service, and attention to detail. One of the very best hotel stays I have ever had any where in the world!

  • This TripAdvisor Member:
    • Liked — attention to detail,service ,etc
    • Disliked — can't think of one thing?
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
foodie_on_the_run's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 35-49
Member since: March 27, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $472 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Will return to the Grosvenor House”

Grosvenor House Dubai

5 of 5 stars
Mumbai (Bombay), India
Mar 26, 2008
3/3 found this review helpful

This is a property with high standards in every aspect and it is no surprise that it is a favourite with business travelers. It is well located, on the Marina.

The public areas are large but not spectacular.

However, as far as service is concerned, this hotel is genuine luxury all the way. The service is high quality, efficient and responsive but is amazingly unobstrusive - you never even spot any housekeeping staff! Tolietries are Bulgari. The beds are among the best you'll come across in any hotel and you're assured of restful sleep.

Each evening a platter of treats (good stuff, gets better each day) is left in your room.

My room overlooked The Palm, Jumeirah and the view was breathtaking.

Rooms aren't very large but are well appointed. F & B is also excellent. And, of course, the star outlet of the hotel - the Buddha Bar - rocks!

The low point is the quality of concierge services. The desk is blissfully unfamiliar with Dubai hotspots and will direct you to most ordinary and unpopular restaurants and clubs.

Overall, top marks for service, food and quiet efficiency. I would definitely return if I was staying in the Marina area again.

  • This TripAdvisor Member:
    • Liked — The service, the food.
    • Disliked — The concierge; the bell desk.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MumbaiResident's Summary
Date of Stay: March 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: April 16, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Families with young children
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $472 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Grosvenor House Dubai

( 5-9 of 154 )
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Grosvenor House Dubai Address

Sheikh Zayed Road | West Marina Beach, Dubai 8500, United Arab Emirates