First of all, here are the positives:
The building is lovely, as are the grounds and the low rise (4 floors maximum) is a nice change from the skyscrapers everywhere else in Dubai. All of the rooms have a view over the creek and are very comfortable - great beds and very spacious with plenty of storage and designer bathroom - really liked the walk in 'wet-room' style shower.
The quality and selection of the food at breakfast was excellent and we also used the gym every morning which was well equipped, spotlessly clean (the attendant would wipe down every machine straight after someone had finished using it) and the fans on the treadmills did help!
The staff were all excellent - we certainly got 5 star service ranging from anyone we met walking round the hotel greeting us with smiles and very polite 'good mornings' through to getting a escort on our first afternoon when we were wandering round looking a bit lost from an Australian manager (didn't get his name but he was very friendly) who took us personally to the gym.
The downsides:
It's not a cheap place to stay - i don't think anywhere is in Dubai - but this is supposed to be a 5 star hotel and it costs an awful lot more than the 5 star hotels I've experienced in most other parts of the world. But it didn't stop there - the internet access in the business centre cost AED35 (£7) for 15 minutes, and the one night we ate in the hotel (at Traiteur) cost AED550 (£80) for just two main courses and a bottle of wine - we were not quite picking the cheapest things on the menu, but the quality was certainly only average and it just wasn't value for money - the whole feeling was that the hotel was aimed at the business expense account visitors.
Other niggles included the fact that on one morning we couldn't go straight into breakfast as they didn't have any tables spare, and had to sit and wait in the lounge with several other couples and families. This wouldn't have been a problem except for the fact that we were there 1/2 hour before breakfast was supposed to finish, but we were waiting 20 minutes, and then when we did sit down we had to rush as they came round at the usual time telling us they were closing down the service (no problems on the mornings we got there early). And for any other British customers, note that all the sports channels are American so they were showing womens college basketball instead of Champions League football!!!
Overall, it is a pleasant hotel, in a quiet part of the city, but it is a business oriented hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping