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Palm Tree Court & Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 34 reviews
34 Reviews
5.0 of 5 stars
30
4.0 of 5 stars
1
3.0 of 5 stars
0
2.0 of 5 stars
3
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#12 of 268 hotels in Dubai
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  • Rooms: 132
Description: The luxurious Palm Tree Court & Spa at the Jebel Ali Golf Resort & Spa offers suites and junior suites close the golden shores of the Arabian Gulf... This description is based on information provided by the hotel.
Address:
Near Jebel Ali Free Zone
Dubai
United Arab Emirates
Check Rates: $582 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Palm Tree Court & Spa

( 8-12 of 34 )
“Perfect resort for all tastes!”

Palm Tree Court & Spa

Apr 30, 2008
3/3 found this review helpful

What makes this hotel special is the attention to detail. From our arrival, we were invited to relax in the spacious reception lounge, greeted with a cool drink and checked in by a charming receptionist who then took us by buggy to our sutie.

Suites are in small two storey units dotted around the fabulous gardens. This gives a feeling of space and privacy. We were fortunate enough to be on the upper floor with a view over the hotel’s perfectly manicured lawns to the beach.


Palm Tree Court has every facility and amenity you could wish for and nothing is too much trouble from the always obliging staff. From booking restaurants, sightseeing trips, taxis, shopping and comprehensive business services.

You want sports – it’s all here. Stables, marina, tennis, golf and even seaplanes. We were there only two days but it was obvious that the kids’ club is highly effective.

Palm Tree court and its facilities forms part of a larger complex and successfully integrates with the Jebel Ali Hotel next door. The food and service at the varied themed bars and restaurants that traverse the 2 residences are all first class and offer exceptional quality and variety. From formal French to traditional Italian with steak bars and Asian cuisine, there is food to suit all tastes.

You feel that you are in a little bit of peaceful heaven yet a 20 minute drive in the free shuttle bus and you are in the bustle of Dubai’s famous shopping malls.

At the suggestion of the concierge we visited the Jumana Desert Spectacular Show and Bateau Dubai, a dinner cruise on Dubai Creek. Both these evening dinner excursions are not to be missed and represented fantastic value.

The pool area and grassy lawns provided choice and space for sunbathers with attentive staff serving drinks and snacks all on hand. The beach was spotlessly clean and very well looked after.

Finally, we must give praise to the Spa. Having stayed at many 5 star resorts around the world the wellbeing facility at the Palm Tree Court was by far the best we had experienced.

Palm Tree Court goes the extra mile to provide a perfect resort for all tastes.

  • This TripAdvisor Member:
    • Liked — comfortable,spacious, very clean
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sampenny's Summary
Date of Stay: March 2008
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 50-64
Member since: April 30, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Golf, Spa, Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $582 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Didnt leave for a week!”

Palm Tree Court & Spa

Apr 15, 2008
5/5 found this review helpful

Having read the reviews and done research we decided to book a sea facing junior suite which, as the building work on the shoreline opposite is taking place, I wouldnt do again. The noise is minimal during the day but was louder at night although you dont' hear too much in your rooms. Don't let this put you off, it is minimal.

Worth though asking for a ground floor room to walk straight out onto your sunbeds.

Our room was immaculate and kept that way all week by the staff.

The hotel, staff, food etc were great. Lots of smiling faces and it was brilliant one night to see the kids in little boats in the pool watching a film on the big screen. Popcorn was served . Fancy going back to school and telling the other kids! When can we have the adults version please.

Fontana was great, lots of variety of foods, friendly and efficient staff. The belly dancing night is certainly worth going to and the Janapease Teppanyaki table was one of the best we have been to. We booked half board and felt this was well worth the price.

We wanted to get out of Dubai centre and not feel the need to rush around shopping etc and for that reason this hotel fits the bill perfectly. We have been to Dubai many times before. Every day go to different areas of the beaches and pools and enjoy the whole experience. Huge chess set is in one of the gardens with table tennis and good water sports centre.

  • This TripAdvisor Member:
    • Liked — huge bed, bright room.
    • Disliked — nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
destressing's Summary
Date of Stay: April 2008
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: November 21, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, Pet owners
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $582 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Mixed feelings about this hotel”

Palm Tree Court & Spa

Mar 30, 2008
3/6 found this review helpful

I don't understand how this hotel got the 5 * classification and is a member of the Leading Hotels of the World group.

It's not that bad - please don't get me wrong and if we were offered a cheap 1 week rate we would happily stay there again.

The problem is that compared to other 5 star hotels in Dubai and worldwide, it doesn't add up.

The good things are many - rooms are spacious, large beds, good large bathrooms, lots of closet space.

There is a wonderful big beach with lots of loungers and although plenty of guests - it was deserted and very peaceful.

The hotel is a series of low rise buildings - 3 stories for accomodation. Great balconies and very quiet.

Even the building set back from the sea (the cheaper ones) have good sun and look pleasent enough.

We really enjoyed the feeling of peace and quiet.

One small bit of bad news news is that the Jebel Ali palm is being built just off-shore and it spoils the atmosphere. We stayed at the Palm Tree because we wanted to get away from the noise and it's there as well.

No worries on that score really as we half expected it. The hotel is new very overlooked and that spoils the big beach / quiet feeling.

The other bad news is that the food is very poor, compared to other Dubai hotels. We've stayed at 3 others and this was the worst.

The outside restaurant had unhelpful staff and poor quality food in an unpleasent atmosphere. The buffet had the same. At one buffett we had to keep asking the server for more food as he was only allowing small amounts for each guest. We weren't the only ones unhappy and heard complaints that night.

The maitre-d and other staff were brilliant and I wonder if they have a problem with food supply/quality or are just unwilliing to provide quality food for guests.

The Jasmine lounge is a bit of a joke. Very small. No atmosphere.

To top things off I had a dispute with them over the final bill and it took an hour to sort out.

I'm pretty sad about all of this. I wanted this to be a great hotel and it didn't measure up to others in Dubai.

  • This TripAdvisor Member:
    • Liked — large room, deserted beach, sea-side rooms
    • Disliked — bad food, bad serving staff, overcharging
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FlopsyUk's Summary
Date of Stay: February 2008
Traveled with: Spouse / significant other
Age group: 25-34
Member since: October 21, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun
Was this review helpful? Yes No
Check Rates
Average price*: $582 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“5 star service and quite resort outside of Dubai centre”

Palm Tree Court & Spa

5 of 5 stars
Southampton
Feb 15, 2008
7/7 found this review helpful

We were extremely pleased with our week holiday in Dubai and the Palm Tree Court.

We booked with Expedia and got a really good deal flying with Emirates, with transfers and getting upgrade to half board too.
Our room was part sea view, but enough to get that beach feeling, and ground floor but plenty quiet enough (I was 27 wks pregnant at the time and found the resort perfect for me). The bed was massive! And it was nicely decorated with a spacious bathroom and bathrobes/slippers.

The food was really good in ALL the restaurants - and the staff could not do enough to help. We especially liked the White Orchid.

The free shuttle runs into the Jebel Ali side of town and from there it is cheap and easy to get a taxi. Even a taxi back from Jumeirah area in the day is only 70 dirham so around £10.

There is a lot of building in Dubai itself, but it is an amazing place and they are doing so much there - you must go expecting that. The sea is also a bit cool for swimming in January!

We have said that we would definitely go back as there is more to see and do - you could go as youngsters, with a family or as retired as it suits all.
Dont go expecting to gamble though as this is illegal in UAE... also if you want to have a few pre dinner drinks suggest you buy in Duty free as is costly there.

  • This TripAdvisor Member:
    • Liked — The amount of outside space
    • Disliked — the amount of shuttles per day - the new metro they are building may improve this
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
oakleyc's Summary
Date of Stay: January 2008
Traveled with: Spouse / significant other
Visit was for: Romantic getaway
Age group: 25-34
Member since: January 23, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa, Other
Was this review helpful? Yes No
Check Rates
Average price*: $582 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Pure Luxury”

Palm Tree Court & Spa

5 of 5 stars
Northampton
Jan 21, 2008
8/8 found this review helpful

This has to be the best hotel I have stayed at in the world. From the moment of arrival we were greeted with a cool drink and were sat down in the reception area and waited shortly for a member of reception to check us in. We were then driven by golf buggy (these take you all around the resort) to our beautiful rooms. We travelled with our 2 small children who had an interconnecting suite next to ours.

The rooms were spotless and the bathrooms out of this world with Elemis products too !

The kids club at the hotel was the best kids club and the organised activities were great, my children loved the kids club and it was great for them to get some respite from the 38 degree sun. The childrens club even provided evening entertainment, which included pirate beach parties with food and drinks.

Restaurants were all fantastic - we used them all, except the steak restaurant at the football academy, we never ventured that far.

Pool area was always quiet even though it was half term, pool attendants were by you regularly to clean your shades or offer a cooling face spray or cold flannel and you do need them.

The beach was stunning, very well looked after. You could hear noise from the Jebel Ali palm but it was very faint and in the distance.

Staff were the most friendliest and happiest I have ever seen in a hotel.

Its a great location being 20 mins drive from Dubai centre, its not in all the hum drum of the busy building works in Dubai, but still near enough to jump in a cab to go and do your shopping and sightseeing.

Wild Wadi Water park a must as is Lunch at The Burj - must be booked well in advance.

I loved this hotel and I loved Dubai. I have never been so hot in all my life.

  • This TripAdvisor Member:
    • Liked — The service and the location
    • Disliked — Coming home
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MrsGMichael's Summary
Date of Stay: October 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 35-49
Member since: January 21, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children
I do not recommend this hotel for:
People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $582 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Palm Tree Court & Spa

( 8-12 of 34 )
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Near Jebel Ali Free Zone, Dubai, United Arab Emirates