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Palm Tree Court & Spa: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 36 reviews
36 Reviews
5.0 of 5 stars
32
4.0 of 5 stars
1
3.0 of 5 stars
0
2.0 of 5 stars
3
1.0 of 5 stars
0
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#11 of 271 hotels in Dubai
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  • Rooms: 132
Description: The luxurious Palm Tree Court & Spa at the Jebel Ali Golf Resort & Spa offers suites and junior suites close the golden shores of the Arabian Gulf... This description is based on information provided by the hotel.
Address:
Near Jebel Ali Free Zone
Dubai
United Arab Emirates
Check Rates: $615 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Palm Tree Court & Spa

( 19-23 of 36 )
“Beautiful retreat away from the hustle of Dubai”

Palm Tree Court & Spa

5 of 5 stars
London, United Kingdom
Sep 2, 2007
8/9 found this review helpful

We have just returned from a 5 day stay at this hotel. This was the first time our 2 12 year old children have been to Dubai, so we were lookikng for an hotel which would give the boys some freedom, in a safe environment. This hotel certainly ticked all the boxes for us.

The suites are ideal for families booking more than one room as they have a lobby area with a separate door outside the 2 rooms which can be closed and only opened with the room keys for the 2 rooms inside, this meant we could leave the room doors open so we always had instant access to both rooms. Even with the room doors ajar the soundproofing was excellent, we never head a peep from our children next door.

The beach and pool areas are very well kept with an abundance of life guards, pool attendants and waiters available. The swim up bar in the main pool was open til late in the evening, making swimming after dark a real pleasure.

The staff all knew our name within hours of our arrival, and their friendliness and helpfulness was outstanding.

We didn't eat at the restautants very much. However breakfast was excellent, with a selection to please all. The one room service meal we had was very good, excellent value and delivered promptly. We also ate at the Sports Bar one night, this again has a very good menu, and very reasonably price, with the benefit of being able to get a buggy to take you there and back.

We did have reservations regarding how far out of town this hotel is but needn't have worried. We had a hire car and found that the shopping malls and other attractions took no longer to get to than from hotels further in town, you just approach from a different direction and avoid getting caught up in traffic!

If you're looking for a good balance of peace & relaxation and easy access to town this hotel really is a good compromise. We'd go back in a heartbeat.

  • This TripAdvisor Member:
    • Liked — Location, away from the noise of the city and building work, but still easily accessible. B
    • Disliked — Having to come home! Seriously, nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peachyprice's Summary
Date of Stay: August 2007
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 35-49
Member since: June 08, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Shopping, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $615 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Beautifully Divine!”

Palm Tree Court & Spa

5 of 5 stars
London
Aug 26, 2007
9/10 found this review helpful

We have just returned from this hotel and I cannot praise it enough! It was the first time we've stayed away from Jumeriah and the city, but as we'd combined this with a trip to Hong Kong, our main aim in Dubai was to just relax!

We stayed in a Royal Jasmine Junior Suite and it was out of this world! We were collected from the airport and taken straight to the hotel (about a 45 minute drive at around 6am). Upon arrival we were informed that our room wasn't ready and we were offered complimentary breakfast in the Signatures restaurant (yummy!). We decided that rather than sit around waiting until 1pm, we would go into town to do some shopping!

The hotel has a courtesy bus service that goes to several malls, so we went to Mall of the Emirates (has to be seen to be believed!!) and then got a cab from there to the gold souk (be prepared to haggle!). We got taxis to several other malls from there and then in the evening got the hotel bus back.

Our luggage had already been taken to our room for us and our personal butler was waiting to show us around the room and inform us of the facilities available to us.

The room was well worth the upgrade. We were on the second floor and directly overlooking the sea. The bed was 7 foot wide (!) and we were given a welcome gift of fresh fruit, dates and a bottle of wine. The bathroom was every girls dream! (well, I think so anyway!!!) His and hers sinks, Elmis goodies, huge bathtub and separate walk-in shower. The goodies were replenished twice a day (even when in some cases we hadn't yet finished using what was already there!). The rooms were cleaned to a very high standard (I'm a bit picky about hotel cleanliness lol) and in the evenings there was a turndown service. The bed was incredibly comfortable and you even had a pillow menu! The feather ones were absolutely fantastic!

Staying in this room also provided other facilities. There is access to free DVD rentals and one complimentary half hour massage at the spa (which can be upgraded if you wish and I'd definately reccomend this as the treatments there were great). We also got use of the private lounge for Royal Jasmine guests. This included complimentary tea, coffee, soft drinks and swandwiches during the day and cocktails during the evening. There was also a separate computer for internet access. This was a great place to relax a while during the intense midday heat.

As we were on half board breakfast could be had in either La Fontana (main restaurant) or Signatures (for Royal Jasmine guests). The breakfasts in La Fontana were really very good with an assortment of food. Dinner could either be had there or if you chose to go to another restaurant in the resort, your half board creit was transferred over and you simply paid the difference. We ate mainly in La Fontana (the buffets were so varied and delicious!) but also tried the asian food one (think it was called White Orchid?!) which was very nice.

Would also reccomend going on Bateaux Dubai (the hotel's dinner cruise). The boat is beautiful with glass all around and you get a fantastic 4 course meal in elegant surroundings whilst gently cruising down the creak in the evening.

The staff in this hotel are outstanding. They address you by your name each time they go past you and ask if everything is ok. I know that this is common amongst most hotels in Dubai but I think that the service you recieve in Dubai is second to none.

All in all this is a beautiful hotel, set in amazing grounds. The peacoks just add to the elegance and needless to say the beach is gorgeous. The beach attendants even come to clean your sunglasses! The beach was always quieter than the main pool areas and there was never once a problem getting a sun lounger on the beach.

I could go on and on about this hotel,but I won't ! I would definately suggest it as a place to go in Dubai if you're looking for a more relaxing experience (perhaps if you've already visited before and are not necessarily looking to do all the touristy things). Am already planning our return trip to Dubai!

  • This TripAdvisor Member:
    • Liked — High standards and beautiful surroundings
    • Disliked — Having to leave!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunSan's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 25-34
Member since: May 28, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $615 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Just the best location!!!”

Palm Tree Court & Spa

Aug 19, 2007
7/7 found this review helpful

Well, what can I say. We have just returned from the Palm Tree Court and had a fantastic time. I was a little apprehensive as to the location being it is out of the main part of Dubai but at the moment with all the building going on it is in my opinion by far the best location to stay in. By comparison to similar standard properties more centally located it is a great price and with a taxi at only appros 65 dirams each way (approx £7.00) it is an oasis of calm and tranquility. The beach is superb, long and wide with white powdery sand which is accessed by crossing an expanse of soft grass littered with palm trees. The pools are glorious and the restaurants superb and excellent value for money. At the moment there is a free half board offer on as well!
I cannot say enough about the staff at the hotel either, so polite and helpfull. This goes from the guy on the beach who comes round to clean your sunglasses and give you a cold flannel from his cool bag to the room attendant who leaves a little gift every night on your bed and even lays a clean cover on the mat by your bed so you dont have to put your feet on the mat that someone else has stepped on. Unbelievable! would go back in a heartbeat.
The resort is quite spread out and all the paths dotted with waterfalls but there are golf carts to drive you around if you wish. The longest we had to wait for 1 was 5 minutes. All the facilities are interchangeable with the Jebel Ali Hotel (exceopt breakfast I think) but believe me you will want to stay put except perhaps to try out the restaurants at Jebel Ali.
The rooms are huge and so are the bathrooms and balconies. When I go next time I will request a ground floor as you can step straight out onto your own garden area and then straight onto the grass that leads to the beach.
I could go on and on but if you want any details please just drop me an e mail.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JackieLColchesterUK's Summary
Date of Stay: August 2007
Traveled with: Spouse / significant other
Visit was for: Quality time with family
Age group: 50-64
Member since: April 17, 2006
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Spa
Was this review helpful? Yes No
Check Rates
Average price*: $615 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Palm Tree Court - good experience”

Palm Tree Court & Spa

5 of 5 stars
Colchester UK
Jul 31, 2007
3/4 found this review helpful

If you want a beach holiday to chill out with excellent service this is the place to go. We had a sea front room on the ground floor which was exactly what I had asked for so we didn't have to keep climbing up and down stairs and it opened up onto the garden right in front of the beach.
When I said chill out I wasn't talking about the weather which was 40+ and although you cant sit out in it for too long walking around wasn't a great problem during the day.
The shuttles to the various malls were well organised although for the visit to the Gold and Diamond market it was too long to wait for the return pick up and I would have been in serious trouble with the bank manager if we hadn't got a taxi back. I think it was about 12 dirhams.
Food and service are very good and we found La Fontana very good quality considering it was buffett style which normally we avoid like the plague. We ate in the White Orchid one night and had teppanyaki. Because of the allowance you get which is 140dirhams each the food only cost another 20 dirhams and was superb and the Chef was quite happy to design the food to your request within reason i.e I don't like Salmon so he offered Red Snapper or Grouper.
We had the free half board offer which of course made a lot of difference to the final bill.
The only complaint I had was the prices in the Clipper bar which I christened the clip joint. 100 dirhams for a double brandy which was nothing like a double measure at home was the only downside in a great break

  • This TripAdvisor Member:
    • Liked — well appointed bathroom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
No2curry's Summary
Date of Stay: July 2007
Traveled with: Spouse / significant other
Visit was for: Other
Age group: 65+
Member since: July 09, 2003
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with young children
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $615 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“What a Oasis in the Desert but near the sea”

Palm Tree Court & Spa

5 of 5 stars
Glasgow, United Kingdom
Jul 10, 2007
3/3 found this review helpful

I have been travelling to Dubai for 6 years now and my wife goes twice per year for our holidays.

The last 2 years we have stayed at the Jumeriah Beech Hotel, when booking this year our travel agent recomended the Palm tree court and spa at Jebil Ali, he has stayed there and maintained it was a excellant resort.

We were a bit hesitant regading the distance but this is ofset by the perfect surroundings you have at this oasis with a ocean. The hotel was first class the staff were very friendly and efficient, and the food was as good as you will get anywhere in Dubai.

The room attendant Dilsham who looked after block 2 was there when we got out of bed and when we went to bed to assist with anything we required this made our stay more relaxing to have him at hand 24/7, thanks for his attendance and excellant customer skills 9 years at the job and still he is totally on the ball.

You could go on and on about the Restraunt staff at most of the different parts of the hotel, no one let the hotel down at any time on our stay.

I read some negative reviews prior to our holiday and find it difficult to understand how they could complain in such a negative way with a review of 1, perhaps you would have maybe 1 or 2 issues but this does not help others to be so negative when all others are so positive, well done the staff and management at the Palm Tree Court this is well deserved.

I have been at 5 different hotels and for all round quality you deserve a 5 out of 5.

Do not let the distance put you of as the New toll roads make a difference as this started on the 1/7 and works very well.

We will be returning to this hotel in the very near future and hopefully for many years to come when the Jebil Ali Airport opens soon.

  • This TripAdvisor Member:
    • Liked — Everything
    • Disliked — Nothing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GlasgowBluenose's Summary
Date of Stay: July 2007
Traveled with: Family (extended)
Age group: 50-64
Member since: July 10, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Older travelers, Great pool scene, Families with teenagers
I do not recommend this hotel for:
Young singles, People with disabilities
I selected this hotel as a top choice for:
Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Skiing / Winter sports
Was this review helpful? Yes No
Check Rates
Average price*: $615 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Palm Tree Court & Spa

( 19-23 of 36 )
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Near Jebel Ali Free Zone, Dubai, United Arab Emirates