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Kempinski Hotel Mall of the Emirates: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 57 Reviews
5.0 of 5 stars
33
4.0 of 5 stars
14
3.0 of 5 stars
3
2.0 of 5 stars
3
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#34 of 302 hotels in Dubai
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  • Hotel class: 5 of 5
  • Rooms: 393
  • Address: Sheikh Zayed Road, Al Barsha, 4th Interchange Dubai 120679 United Arab Emirates
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Opened on 7 April, 2006, Kempinski Hotel Mall of the Emirates introduced one of the country's largest hotel guestrooms taking the standards of... This description is based on information provided by the hotel.
Check Rates: $655 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Kempinski Hotel Mall of the Emirates

( 22-26 of 57 )
“A Real Experience, Wonderful Access to the Mall, offering inferior services”

Kempinski Hotel Mall of the Emirates

Dec 30, 2007
2/3 found this review helpful

A must see hotel if you are interested in an ultra modern, luxurious, over-staffed, over-priced, under-serviced type of stay.
Suite and rooms were spacious and elegant lacking nothing and leaving little for the imagination, shower room designed like a Turkish bath, bathroom very small but convenient, nice lit drawers and cabins to store your luggage, nice plasma TV in living room and bedroom with limited choices of TV channels.
Gym was very well equipped, with a personal trainer always in attendance; pool is for relaxation and sunbathing not for athletic or serious swimmers, check in was a big hassle, so was the checkout, so was getting the access card, so was getting an extra pillow or a quilt cover.
A different experience altogether, but I don’t think the location or the view from this hotel competes with a place located on a beach like Jumairah, or a hotel with easy access like the ones in Shaikh Zaid Road.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GreedyBee's Summary
Date of Stay: December 2007
Member since: December 30, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $655 (year-round)
Call now to book: 866 245 9039 from Destinology
“Great Stay”

Kempinski Hotel Mall of the Emirates

Dec 27, 2007
4/4 found this review helpful

A friend of mine told me to try this hotel and I'm happy i took his advice. I stayed here in september for 5 nights, we requested an early check in as i arrived in Dubai at 7 am, got to the hotel at 9 am and the room was ready. We had a Grand Deluxe room which was pretty much a large junior suite. Room was faultless in every way. The bathrooms were great and the hotel had every facility that we needed. I have stayed in many hotels in Dubai and all the newer five stars tend to keep a very high standard but this hotel is definitely one of the better hotels I've stayed at. We only had two problems over the 5 days: 1. The room service was unbelievably slow and 2. The Lobby was always boiling hot. Besides that, a very very good hotel indeed.

  • This TripAdvisor Member:
    • Liked — Rooms
    • Disliked — Room Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
salarkhan's Summary
Date of Stay: September 2007
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 18-24
Member since: April 05, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $655 (year-round)
Call now to book: 866 245 9039 from Destinology
“Absolute Luxury”

Kempinski Hotel Mall of the Emirates

Nov 27, 2007
3/3 found this review helpful

We spent a few days at the Kempinski on our return from Turkey and the Greek Islands and found it to be just fabulous. The attention to detail throughout the hotel is amazing, the service unsurpassed.

Would highly recommend the Kempinski for its extreme luxury, convenience, huge shopping mall and ski run attached to the hotel. An experience not to be missed.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FayeDeniliquin's Summary
Date of Stay: May 2007
Member since: April 03, 2005
Was this review helpful? Yes No
Check Rates
Average price*: $655 (year-round)
Call now to book: 866 245 9039 from Destinology
“Simply wonderful!”

Kempinski Hotel Mall of the Emirates

4 of 5 stars
Sydney, Australia
Nov 8, 2007
1/1 found this review helpful

This was a first visit to Dubai and was a stopover on our way to Europe. We loved every second of it - even through our bleary eyed, tired and fatigued haze.

Arrived early morning to a spectacular and tasteful lobby and reception area. We received no objection to an early check-in and were shown to what turned out to be an amazing suite. It was very spacious with a separate bedroom, lounge and small dining area. Giant bathroom with lovely tub, twin basins and big awesome shower and a separate toilet. It was beautifully decorated and spotless - it was such a pleasure to fall onto our luxuriously appointed and wonderfully comfortable (twin) beds for a recovery snooze after a long flight. We had a view of the back of the hotel and so looked on the indoor skiing centre which although is not picturesque is still rather amazing to see.

We missed breakfast but were able to take it in our room instead early the next morning prior to checkout, without a hassle. We had a really nice light lunch in the lobby restaurant and proceeded to explore what can only be described as a shopping mall on steroids - well, it is unlike anything we have at home anyway.

The hotel/mall is a little far from downtown Dubai and Deira (souks) but cabs are cheap (watch out for peak hour traffic - it's a nightmare!) if you need to leave this mammoth complex or want to explore further.

After this wonderful introduction to Dubai we were very much looking forward to our second (and longer) stopover on our way home.

Would definitely recommend a stay here!

  • This TripAdvisor Member:
    • Liked — Spacious, luxurious and tasteful.
    • Disliked — A bit far from downtown but wouldn't stop me from staying there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KLoves2Travel's Summary
Date of Stay: September 2007
Traveled with: Family (extended)
Visit was for: Other
Age group: 35-49
Member since: November 08, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Shopping, Other
Was this review helpful? Yes No
Check Rates
Average price*: $655 (year-round)
Call now to book: 866 245 9039 from Destinology
“Fabulous!”

Kempinski Hotel Mall of the Emirates

Oct 13, 2007
5/5 found this review helpful

From the minute i arrived on an early flight at the UK, I was able to be checked in early which was great.....straight to the pool!

This was my second trip to Dubai, so after staying in the Burj and the Mina Al Salam last time around it was always going to be difficult!

The hotel was fabulous and after reading previous reviews I knew I would not be disappointed! I knew travelling alone, I would possibly not be allocted a large room, so I did have a room at the end of the corridor on the 8th floor (overlooking the outside of the ski slope!) Not quite the Burj but I didn't plan on being in the hotel as there was sunbathing and shopping to be done!

The hotel staff were all very pleasant and nothing was ever a problem. I spent a few days at the pool and a few days at the beach at Umm Sequium (next to Jumeira) which was only a short taxi ride away! I was there during Ramadan so the facilities were restricted (ie no pool bar ) but to be honest it was just very relaxing and the temperture was just a little cooler than their hot mid summer temperatures!

With travelling on my own, it was nice to feel safe and secure in the surroundings of the hotel, with the shopping available till 1am! I did not make use of Ski Dubai, but coming from Scotland the last thing I want to see is snow!

Overall, the room was outstanding, very modern finishes with a fabulous bathroom with bath and shower, large tv and dvd player and a really comfortable bed!

I was very sad to be leaving after 6 days as it had been a very relaxing trip for me, which was exactly what I had been looking for! Everything was within 5 or ten minutes in a taxi and I even managed a fun trip to Wild Wadi!

I would most definately recommend this hotel to anyone, although it is very business focused, so there are a lot of people wandering in the lobby in business suits rather than being more leisurely dressed as you would maybe find at the beach hotels! So best to pack your case accordingly so you dont stand out!!!

I would go back to the Kempinski next week!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JulesEdinburgh's Summary
Date of Stay: October 2007
Member since: February 11, 2007
Was this review helpful? Yes No
Check Rates
Average price*: $655 (year-round)
Call now to book: 866 245 9039 from Destinology

Reviews of Kempinski Hotel Mall of the Emirates

( 22-26 of 57 )
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Kempinski Hotel Mall of the Emirates Also Known As

Address: Sheikh Zayed Road | Al Barsha, 4th Interchange, Dubai 120679, United Arab Emirates