I'm a business traveller and I've been a bit stumped for a word to describe this hotel. I think I'll go with "contradictory".
On the upside:
* the rooms are mostly suites with separate living and bedroom areas - no shortage of space.
* the beds are very comfortable and the decor is modern
* the toiletries provided are delightful, if that's important to you
* the bath is large, so if you need a soak after a long flight, it's great. And the towels are luxurious.
* the internet access is fast. On the expensive side but pretty normal for business hotel prices.
* televisions in both the living and bed rooms
* good room service
* two smaller shopping malls within easy walking distance, and a great concierge if you want to book a cab to go to one of the larger, more popular malls.
On the downside:
* dreadful service. Reception is as slow as anything I've ever seen (although that appears to be the norm in the Emirates). My colleague and I were ready to chew our arms off and flee by the time they managed to check us both in/out.
* the rooms smell damp, most likely because the air conditioning is running all the time. But it was quite strong and it took a while before I stopped noticing it.
* Most of Dubai is a construction site, but this area was awful. No footpaths, diverted traffic everywhere - not easy to walk even a short distance.
* There's no desk near the internet connection. I had to work on my lap in the living room, which was less than idea. There was a desk in the bedroom but no internet connection point.
Personally I don't think this was great value for money at all. In fact I'd say it was a nice enough hotel but a bit overpriced for what was on offer, although not by overall Dubai standards I guess.
I stayed in Sharjah for four days after this (at the Millennium) and was very much more impressed with the hotel, service and value for money. When I go back to work in the region next time, I will return to Sharjah and leave Dubai in the rear view mirror.
47 Reviews
2 Reviews
12 Reviews
15 Reviews
27 Reviews




Rooms
Location
Check in / front desk




