Having stayed in Dubai on numerous ocassions and always at the Grosvenor House I was keen to try somewhere different and really wish I hadnt bothered - in fact I actually tried to move elsewhere during our 12 days but due to it being the Dubai World Cup and Easter break this was impossible. We had a 3 bedroom apartment on the 36th floor which was very spacious and well equipped but the finish of the aprtment was not well thought out and looked and felt cheap - it will look very shabby in no time atall. There was some issue with the drainage which also made the aparment smelly. The lifts were completely unable to cope with the number of residents - on several occassions we waited for more than 10 minutes for a lift - unfortunately with a baby and on the 36th floor, walking was not an option. The pool is tiny and the pool area leaves a lot to be desired it is also too small for the size of the hotel. The gym was also tiny and badly designed and equipped, with 2 running machines there was always queues for the equipment. The breakfast restaurant was like a motorway service station and the food not great - this is meant to be a top class hotel and they sit out large packets of cereal on the side for you to pour from......the hotel was meant to be baby friendly but has steps to the front door and no ramp so every time we came in and out we needed help with the buggy. The shuttle bus to the Meridien to use the beach facilities was totally inadequate it ran hourly and there were always queues of people so several trips were required which meant more hanging about - we ended up using a taxi every day which in itself was a chore as the hotel struggles to get taxi's....several occassions we waited ages for a taxi (one evening 20 minutes) in the land of abundant taxi's!!!! The other thing I would say that having never had an insect bite on any previous Dubai trips my legs were covered in bites the 2 nights we ate at the Marina.......Good points - the housekeeping staff were teriffic and you can walk to the Marina which has some good restaurants (none have alcohol licenses so be warned) and a Starbucks! I would not recommend this hotel and I would never return - I think there are lots better places for similar prices....possible its better when not so busy but I doubt it.
278 Reviews
133 Reviews
16 Reviews
51 Reviews
13 Reviews



Rooms
Service







