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Four Points by Sheraton Downtown Dubai: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4.5 of 5 stars 19 reviews
19 Reviews
5.0 of 5 stars
11
4.0 of 5 stars
7
3.0 of 5 stars
0
2.0 of 5 stars
0
1.0 of 5 stars
1
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#33 of 271 hotels in Dubai
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  • Rooms: 252
Address:
Mankhool Road 4C Street
Dubai
United Arab Emirates
Check Rates: $255 (AED937) Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Four Points by Sheraton Downtown Dubai

( 8-12 of 19 )
“Excellent Value, could be better location”

Four Points by Sheraton Downtown Dubai

Jun 11, 2008
1/1 found this review helpful

I stayed here for 5 nights on business, it was a very new smart hotel and I got upgraded as I am a gold sheraton member. My room was lovely and breakfast was too - being only 40 dirhams for a continental - if you ask! Went to the gym and pool and they are really good and both open until 10pm. The downside is that it was not very easy to get taxis as the hotel is not on a main road so therefore they cant flag one down easily. When you do get one they are not too expensive. For a restaurant within walking distance try Lebanese Village it is only about 10 mins walk, if you can stand the heat! Although it was lovely, I would probably opt for the other Sheraton in Sheikh Zayed Road as it's nearer the CBD.

  • This TripAdvisor Member:
    • Liked — Smart & good value
    • Disliked — location
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mary014's Summary
Date of Stay: June 2008
Traveled with: Business colleagues
Age group: 25-34
Member since: January 04, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, People with disabilities, Older travelers, Families with young children, Families with teenagers
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
Was this review helpful? Yes No
Management Response
FPDowntownDubai, Exec. Assistant Manager
(Management representative)
Jun 30, 2008
Dear Ms Mary014,

My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai.

Firstly, I would like to say thank you for taking the time to write the review on Tripadvisor dated June 11. We do value all feedback from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve as a property.

I would like to also ensure you that I do read all reviews and I was delighted to read about your experience during your 5 nights stay with us. Our goal is to make sure that all guests feel at home with us and that each visit is a special one. I do hope we achieved this during your visit and your valuable comments only assist us in ensuring that others too can continue to benefit from our personal and uncomplicated service.

In addition, I would like to let you know that we do have private limousine taxi service who can take you from the hotel to places around the city at a reasonable price. The Front Desk staff can assist you in making arrangements during your next visit.

We do hope though that your enjoyable visit will encourage you to stay with us again should your travels ever bring you to back to Dubai.

To this end, please do not hesitate to contact me directly on amr.hamed@sheraton.com if you need any assistance or have any queries.

Kind regards,
Amr Hamed
Executive Assistant Manager
Four Points by Sheraton Downtown Dubai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $255 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A lovely hotel”

Four Points by Sheraton Downtown Dubai

Jun 4, 2008
0/1 found this review helpful

The hotel is clean and attractive, with large rooms and divinely comfortable beds. Our room (a "Preferred Room") had a large bath tub and a good shower with plenty of hot water and water pressure. A nice touch in the room was that there was an international travel adaptor provided, so I could charge my phone without having to buy an adaptor.

The sound insulation was excellent, and even though we were opposite the lifts, we did not hear any noise from inside the hotel, and the only time I noticed something from outside was early one morning when I was sleeping badly and woke around 4am to hear the call to prayer.

The breakfast buffet covered just about every taste, with Middle Eastern dishes, American pancakes, bacon and eggs, etc, as well as cereal, fruits, and eggs cooked to order. We had booked a price including breakfast - otherwise I think I would have thought the advertised price of 80 Dirhams a little expensive.

The staff were all friendly and helpful.

The television had good reception and a wide choice of channels.

The rack room rate was quite steep, but we booked through Easyjet hotels, around 90 Euros/night including breakfast, and I consider it excellent value for money.

  • This TripAdvisor Member:
    • Liked — The room
    • Disliked — The view
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BridgetGreece's Summary
Date of Stay: June 2008
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 35-49
Member since: May 06, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event
Was this review helpful? Yes No
Management Response
FPDowntownDubai, Exec. Assistant Manager
(Management representative)
Jun 11, 2008
Dear Ms BridgetGreece,

My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. I wanted to get in touch in relation to the review you posted dated June 4.

Firstly, I would like to say thank you for taking the time to write the review and to say that we do value all feedback from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve as a property.

I would like to also ensure you that I do read all reviews and I was delighted to read about your experience during your stay with us. Our goal is to make sure that all guests feel at home with us and that each visit is a special one. I do hope we achieved this during your visit and your valuable comments only assist us in ensuring that others too can continue to benefit from our personal and uncomplicated service.

We do hope though that your enjoyable visit will encourage you to stay with us again should your travels ever bring you to back to Dubai.

To this end, please do not hesitate to contact me directly on amr.hamed@sheraton.com if you would need any assistance or have any queries.

Kind regards,
Amr Hamed
Executive Assistant Manager
Four Points by Sheraton Downtown Dubai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $255 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“A very sound experience”

Four Points by Sheraton Downtown Dubai

4 of 5 stars
Al Ain
May 26, 2008
1/2 found this review helpful

I booked this hotel a week before staying and if you are in Dubai for a short stay I would recommend this hotel as it is very clean, very central to everything, has good facilities for a small hotel and the most comfortable bed I have ever slept in and I have stayed in 5 star + hotels in Dubai. If you are here for a short stay then you should book.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fo2's Summary
Date of Stay: May 2008
Traveled with: Solo traveler
Visit was for: Quality time with friends
Age group: 25-34
Member since: May 26, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with young children, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Management Response
FPDowntownDubai, Exec. Asst. Manager
(Management representative)
Jun 11, 2008
Dear Mr./Ms fo2,

My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. I wanted to get in touch in relation to the review you posted dated May 26.

Firstly, I would like to say thank you for taking the time to write the review and to say that we do value all feedback from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve as a property.

I would like to also ensure you that I do read all reviews and I was delighted to read about your experience during your stay with us. Our goal is to make sure that all guests feel at home with us and that each visit is a special one. I do hope we achieved this during your visit and your valuable comments only assist us in ensuring that others too can continue to benefit from our personal and uncomplicated service.

We do hope though that your enjoyable visit will encourage you to stay with us again should your travels ever bring you to back to Dubai.

To this end, please do not hesitate to contact me directly on amr.hamed@sheraton.com if you have any queries or need any assistance.

Kind regards,
Amr Hamed
Executive Assistant Manager
Four Points by Sheraton Downtown Dubai
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $255 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Loved DUBAI!!”

Four Points by Sheraton Downtown Dubai

Mar 28, 2008
2/3 found this review helpful

Hotel is so new that it really is immaculate! The rooms are just how the photos on the official web site suggest and as its not a resort, its decent in providing the basic amenities of a four star. Only thing missing in my opinion is the jacuzzi.

The staff help as much as they can with the limited english spoken, and i wouldnt rely on them to help with excursions as no one really there to guide.

In my opinion, hotel situated in a good place as you are walking distant from a great shopping centre, minutes away from Meena Bazar, short distance from the beech and some of the local tourist attractions!

Best to collect i ternaries from the Bur Dubai Shopping centre as they have a really good tourist information centre!

Travelling around by taxi is brilliant (avoid 'private taxis' as they con you double the price) as they use a metre but just be aware of the rate they begin with!

I would if needed stay here again!

  • This TripAdvisor Member:
    • Liked — Clean modern rooms to a good standard!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Inspector123's Summary
Date of Stay: March 2008
Traveled with: Friends
Visit was for: Quality time with friends
Age group: 25-34
Member since: March 12, 2008
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, Families with teenagers
I selected this hotel as a top choice for:
Beach / Sun, Museums / Cultural / Historical sites, Outdoor / Adventure, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $255 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“modern hotel with lovely staff”

Four Points by Sheraton Downtown Dubai

Mar 5, 2008
2/2 found this review helpful

I have just come to the end of a 11 day long stay at this hotel and am now writing a review in my room.

Being a platinum member, I was upgraded to a corner suite which was really nice. The price difference is not that big so if your budget allows it and you plan to share the room with someone, go for the suite as it gives you a large living room, fully equipped kitchen, two bathrooms and two flatscreens.

The location isnt exactly charming as there is nothing to do or see in the immediate surroundings. However, it is convenient as it is right in the middle of old Dubai and the modern Dubai with its malls and skyscrapers. Traffic is generally a concern in this city but it wasnt too bad around the hotel.

What I really liked about this hotel:

Modern design, everything close to brand new.

Great staff, always helpful. Everyone from gym staff to front desk to restaurant to house keeping is super friendly.

Nice roof top pool and nice gym with excellent service.

The in-house car service is very nice albeit a bit expensive for short trips. Use them for longer journeys or multistop trips.

Breakfast buffet was nice and plentyful.

What wasnt great about this hotel:

Restaurant food is ok but not great. Do take your time to explore other restaurants in Dubai.

Internet connection is slow. It is not possible to watch streaming videos or Youtube which I find annoying.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristianB's Summary
Date of Stay: February 2008
Traveled with: Friends
Visit was for: Business
Age group: 25-34
Member since: April 30, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Sporting event
Was this review helpful? Yes No
Check Rates
Average price*: $255 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Four Points by Sheraton Downtown Dubai

( 8-12 of 19 )
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Four Points by Sheraton Downtown Dubai Address

Mankhool Road 4C Street, Dubai, United Arab Emirates