I was thrilled with this hotel, and agree with the recent reviews posted here. The rooms are reasonably priced and just gorgeous: dark wood, granite, marble, mini-bar, bathrobes, satellite TV. Didn't use the pool but it looked lovely. The location, as others have mentioned, can't be beat, and I'd much prefer to stay here as opposed to more expensive accommodation out of town. It's great to be able to take a 1-minute walk to loads of shops, restaurants and pubs, without having to worry about haggling for a tuk tuk.
I got a good first impression of the staff competency level here, but that quickly turned around upon arrival. When I booked the hotel they arranged a guide and very nice car with A/C at a good price, so I was happy with their responsiveness. However, be prepared for a long wait at check-in. We actually had to wait at reception twice, once upon arrival in the morning, to fill in particulars; and then again in the afternoon, for reception to sort out the room keys. One would think they'd have the room keys ready, seeing as we had already checked in hours before?
Later that night, we asked the front desk staff to make a dinner reservation for us at a well-known local restaurant. They refused. This has never happened to me before. A man at the front desk said, "If you have the number you can call yourself." After explaining to him I did not have the restaurant's number nor a phone book, he still refused to help. I wound up having to go to their business center (with a terribly slow connection), look up the phone number online myself with considerable difficulty, and call from the room (which cost us $2).
That odd incident aside, I would fully recommend this hotel. Just be prepared to fend for yourself!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Outdoor / Adventure, Great food / Wine