My boyfriend and I stayed in a suite here for two nights and absolutely loved it - I wish we could have stayed for longer!

The room was gorgeous - with a private garden, outdoor shower, steam room and big bath tub. The swimming pool area was also lovely and we had it to ourselves most of the time.

I thought the breakfasts were great, certainly the best I had on my travels through Vietnam and Cambodia! Food was more expensive than local restaurants but not badly priced compared to other 5* hotels.

Although the staff did not speak a lot of English they were very friendly and would do anything to help.

We did not explore the local area as we hired a tuk tuk driver who took us straight to the temples and the centre of Seam Reap whenever we wanted - this cost $50 for the three days.

I'd recommend this hotel to anyone, it's the perfect place to come back and relax after exploring the temples.

My husband and I just returned from Siem Reap where we stayed three nights at the Heritage Suites Hotel. We have stayed at some wonderful boutique hotels around the world, and this is now one of our favorites.

The hotel staff picked us up at the airport in a vintage Mercedes and provided cool, scented towels and fresh juices. We arrived on a Buddhist holiday, so we could hear the monks reciting their meditations/prayers that day. The hotel is situated across the street from a wat and a school, so it was a treat to see the children playing in the schoolyard when we left the hotel property.

We booked a deluxe room, but we were upgraded to a bungalow suite. We toured the deluxe room and it was very nice; we would have been quite happy there. But the bungalow had the "wow" factor with pod bath, indoor and outdoor showers, sauna, Zen design and a large glass doors opening to a private garden. Total privacy. We left the roman shades open at night so we could wake to the view of our garden in the morning.

The hotel is not in the middle of town and we liked it that way. It was great to come back to the serenity of this hotel and relax – away from the noise on bigger streets near the river, Pub Street and the center of town. It took only a few minutes by tuk-tuk to get to restaurants in the main part of town, but we chose to eat dinner at the hotel two out of three nights. We dined near the pool one night and upstairs in the main building another night. Both provided excellent food, service and ambience. We loved the "shrimp purses" appetizer and the Khmer dishes.

This hotel is a special place with wonderful staff and good management. I count myself lucky to have chosen this hotel over the others. It fit our preference for secluded, boutique hotels with great design and excellent service. We will definitely go back.

Like some other people might have mentioned, the ride to the hotel was a bit disheartening especially if it's your first time to Siem Reap. Our driver also took a detour through some winding dirt road, but we reckoned he's being cheeky to lure us to another hotel. For those who are a bit superstitious, you may like to know our driver pointed out the hotel is located almost right in front of a wat which is also a funeral house. Otherwise, dont let any of this discourage you.

The Heritage Suites has a tucked away location, not exactly located along the Tonle Sap River like a lot of the more popular hotels e.g. FCC, La Residence, etc. BUT it's still walking distance (about 15mins) to the famous old market and pub street, where you can get cheap drinks and decent Khmer food.

We stayed in one of the six rooms (not the villas unfortunately), but they are roomy with very high ceilings. The bed and pillows are extremely comfortable. Since all doors and windows face the inner courtyard, there's no view but it's quiet.

The pool area is nice, with rather attentive staffs. They came over to get our drink order, and brought us hors d'oeuvres almost right away. Very thoughtful. The area also gets quite a bit of sun from morning on, so it's great for those looking for a tan.

Breakfast can be served at a place of choice, your room, by the pool or at the air-conditioned restaurant above the lobby bar. No buffet, but you still get a lot out of the choices of continental, American and Khmer. The portion is generous. The Khmer noodles is fine, but the other bits that come along can be a bit of an acquired taste. Dont order scramble eggs though, I would think they can do a better job but it's dry and a bit over-cooked.

The lobby bar is lovely and tastefully decorated. The drinks are 5-star hotel prices, but I guess you also pay for the nice ambience. Drinks are only 1/3 the price around the pub street area.

The staffs are very helpful. Gave good directions and efficient in arranging our tuktuks to Angkor Wat sites and our van to the airport.

Definitely worth the stay!

We've not long returned from a stay at Heritage Suites and wanted to outline how fantastic the entire experience was. The hotel is a small paradise within busy Siem Reap.We would go back at the drop of a hat!

It has extremely tasteful, beautiful rooms with exquisite surroundings / garden and lovely staff who go out of their way to provide excellent customer service endeavouring to meet your every need.

The manager, his wife and the Adventour tours team are extremely helpful, very engaging and responsive to needs.

Our room was spacious, beautifully decorated and had its own large glass windows looking out onto a small beautiful garden with outside shower. Inside we had our personal steam room and bath tub along with walk-in shower and wardrobe all of which was beyond our expectations.

Breakfast is large, lovely, relaxing and served with attention to detail. All meals are delicious and ample.

The pool area is beautiful enhanced by the open fire at night so swiming is wonderful at night too.
The hotel is quiet with guests who fit easily into the extremely relaxing personal touch ambiance of the hotel.

We did two tours with Adventure team - sunset on the lake and a private boat tour (one way) to Battambang. Both are quite expensive but absolutely fantastic so if you can afford it both are well worth the money.

All in all we would highly recommend this hotel - excellent place and well worth the money.
Lynn Galletly / Alan Shaw