We just got back from staying 2 nights at the Fantasea part of Atlantic Palace. It was myself and my husband and another couple. None of us had stayed at this resort before. Checkin was fairly quick the only thing we thought was weird was they will not let you check in until you get a parking ticket and park your car in the garage. The garage was very small and doesnt have an elevator. I would def recommend pulling up to the front doors and unloading then sending someone to park the car. Anyway we were given our keys and sent to the VERY slow elevators. The only time we didnt have to wait for an elevator to come was late at night. Once into the room we noticed there was only 1 bed. Well that wasnt going to work so my friend called down to the front desk to tell them this was a problem. They told us that the second bed was the pull out couch. Well no one ever mentioned that when she called to book the room. They told her that there were 2 queen size beds. We considered that a major rip off and they should be telling people that the second bed is a couch because we would have never reserved a room here. Also they had said that this was already an upgrade to make us more comfortable. LOL what a joke. Then she told us that they didnt have anymore rooms because it was a holiday weekend. So since we couldnt do anything we just made the best of things. After we headed out to the casinos and had dinner and everything we came back to the room about 1 am and found out that our Tv was broken. The picture was perfect but all you could hear was a fuzzy sound. So we called down again and they said they couldnt help us until the morning. The next morning we all got ready and left for the day. We made sure to put the sign on the door that said "Maid service please". Well once again we returned to the room and the maid had never been there and our tv was still broken. So we called again and they did bring us a stack of towels and sent a maintence man right away to fix the tv.
All in all the room was very nice. It would be great for a couple for a romantic getaway but not enough room for more than that. The view from the room was fantasic you could see the ocean and all the way down to Taj. The room also had a jacuzzi tub and kitchenette which was nice. The location was right in the middle of things and I would consider staying here again with just my husband.
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Rooms
Location
Check in / front desk




