“The W.O.R.S.T. housekeeping i've ever seen!!”
UNBELIEVABE.UNBELIEVABLY LAZY.stayed for 3 days there (after travelling to luxor,cairo,aswan,alexandria etc),&never wanna go back.
ever experienced housekeeping service that never,yup,NEVER cleans ur room,&comes in telling u that they clean only once in 2 days?&then comes in the next day,not to clean up,but to ask you when u'll be leaving?&when realised that u r leaving the next day,decides on their own that thy'll leave&come clean tmr after you leave?!!!!!
1st day--for a room for 2,these smart jokers provided only 1 shower towel.2 facial towels were provided,but wat are they expecting---that i&my room mate share the shower towel?requested at the receptionist for an extra towel,&guess wat they did.not only they came in the evening(we requested in the morning after breakfast),the smart people gave us a FACIAL TOWEL.wat now,do they expect me to sew 2 pieces of facial towel tgth&use it that way instead?
room service came but never replaced the used towels.finished toilet rolls was never replenished. that was the second day.
3rd day.another UNBELIEVABLE FACT about those housekeeping jokers.we're supposed to check out at 12pm.so in the morning,we all went for breakfast as usual,at 8.when we returned an hour or so later,we were kinda unable to recognise our room.the jokers went in when we were out,&cleared all the bedsheets,towels etc,as though as we aren't there anymore!!!!!!!!!!!!!!
wat exactly is that attitude??although we are juz a bunch of students,but we went there to have fun&relax,like all oths,&we are customers,too.its preposterous!wth management like that no wonder WAVES can never improve their stargrades.
actually,waves isn't that bad if it comes to environment&all,altho the lounge looks kinda old..they planted many trees&those gave the place a refreshing environment,.too bad the beachline is very short&the sand is kinda rough,since the beach is man-made.water is quite clear but it was chilly during this period of year,not so suitable to go swimming.its the same condition wth the swimming pool in the resort,the water thr is even more icy than the sea.
good thg about waves is,the kitchen staff is just fabulous.both food&service are fantastic.they added a big plus to the hotel&made our stay thr so much more pleasant.
however till the flaw is corrected i will not choose waves anymore,if i shd travel to hurgada again,or recommend it to anyone.i'd rather pay bit more to stay in the resort next door.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.